SAP Successfactors Lead

Job Responsibilities:

1. Primary POC (point of contact) – for support, solutioning, enhancements in & around SAP HCM, SuccessFactors (SF), Enterprise Portal (EP – ESS / MSS) and other applications in HR domain.
2. Leads enhancement & project team related to above associated business processes. May have to look into related applications like biometric, L&D applications (Moodle, others), etc. too
3. Drive & manages maintenance & support, enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
4. Design, customize, configure and testing of applications. Proactively identify and propose business process and/or system enhancements. Continually review the SAP modules and identify areas for improvement.
5. Work with clients to implement changes that improve their business processes
6. Work self-directed and independently; may act as subject matter mentor to more junior members
7. Drive & manages enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.
8. Manages resources (external & internal) and partners in accordance with project schedule. Use them judiciously & effectively, ensuring high productivity.
9. Apprising all stakeholders especially reporting head regularly & escalating (if necessary).
10. Maintains all proper documents related to project in accepted formats as per known standards
11. Handing over of the enhancement /project to support team with KT
12. Training team and end users
13. Effective testing of changes. Leads testing efforts
14. Does business process study with the help of a business team. Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution. Draft RFP and RFQs, evaluate partners & various solutions offerings from vendors.
15. Ensures issues are identified, tracked, reported on and resolved in a timely manner during testing.
16. Able to manage teams effectively and with better productivity.

Desired Candidate:

• SAP HCM, SuccessFactors (SF), Enterprise Portal (EP – ESS / MSS) Configuration & process knowledge.
• Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP – ESS / MSS)
• Knowledge of HR processes from hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications
• Sound knowledge of business processes & best practices around hire to retire of own and contract workforce, talent acquisition, learning management systems.
• Knowledge of S/4, SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management shall be an added advantage
• People management, lead & mentored team of min 5-10 members
• Candidate should be open to work in new dimension areas like integration through CPI, BTP, etc. with digital stack of business processes, explore /evaluate new dimension modules of SAP or other application-leaders in HR domain