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Global Business Ser 4u
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SAP CRM Consultant

SAP CRM Consultant

Global Business Ser 4u

10 - 15 years

11 - 16 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

Service management Customer management Contract management SAP CRM Customer service operations Install base Warranty management Principal CRM Logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Principal CRM Consultant SAP S/4HANA Service Management

Work Hours:

5:00 PM to 2:00 AM IST

Open Positions:

2 3

Location:

Remote India

Start Date:

Immediate

We are actively seeking experienced

Principal-level SAP CRM Consultants

with deep expertise in

S/4HANA Service Management

. The ideal candidate will have hands-on experience in configuring and delivering service processes in S/4HANA, with a strong understanding of customer service operations, service orders, contracts, and integration with SD and FI modules.

Key Responsibilities:

Lead the design and implementation of Service CRM solutions in S/4HANA
Configure and support service request, service order, and service contract management
Work with business stakeholders to gather and refine requirements
Integrate Service CRM with SD, FI, and Logistics modules
Provide expertise in Installed Base and Warranty Management
Guide testing, user training, and cutover activities
Collaborate with offshore and onsite teams across project lifecycle

Must-Have Skills:

10+ years of SAP CRM experience, including Service Management
Minimum 2+ full-cycle implementations in S/4HANA Service CRM
Deep understanding of One Order Framework and Customer Management in S/4HANA
Strong integration experience with SD, FI, and MM
Experience with Fiori apps for service processing (preferred)

Soft Skills:

Strong communication and client-facing skills
Self-driven and accountable

Please share qualified resumes as we are looking to fill these positions urgently.

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