Job
Description
Job Title: SAP EDI Consultant Location: Remote (India) Job Type: Contract / Full-time (as per client need) Job Summary: We are seeking a highly experienced SAP EDI Consultant to join our offshore support team. The ideal candidate will have extensive experience in EDI processes within SAP and a strong understanding of business operations in the Retail and CPG industries . This role is support-focused , with minimal new development work, making it ideal for someone who excels in maintenance, troubleshooting, and partner coordination within a mature SAP landscape. Key Responsibilities: Provide daily support for SAP EDI interfaces and transactions. Monitor and troubleshoot IDoc errors , failed transactions, and communication issues with trading partners. Ensure seamless data exchange between SAP and external systems using EDI standards. Collaborate with business and technical teams to resolve partner onboarding or mapping issues. Maintain and configure partner profiles, ports, process codes, and message types in SAP. Handle issue resolution and escalation management related to Inbound and Outbound EDI flows . Ensure compliance with industry-standard formats (e.g., ANSI X12, EDIFACT). Coordinate with middleware tools (such as SAP PI/PO, Seeburger , etc.) as needed. Provide root cause analysis and continuous improvement recommendations. Document processes, procedures, and resolutions for ongoing support efficiency. Required Skills Qualifications: 8+ years of SAP experience , with a primary focus on SAP EDI support . In-depth knowledge of SAP IDocs , EDI architecture, and data exchange protocols. Proven experience working in Retail or CPG domain environments. Strong understanding of EDI document types such as 850, 810, 856, 940, 945, etc. Ability to independently manage support queues and resolve tickets in a timely manner. Good understanding of trading partner management and EDI mapping. Familiarity with tools such as SAP PI/PO , Seeburger , or other middleware is a plus. Excellent analytical, communication, and documentation skills. Flexible to work in offshore support model / India time zone .
