Sap C4C Consultant

Job Description

Job Title: SAP C4C Consultant Experience: 812 Years Locations: Hyderabad, Bangalore, Chennai, Pune, New Delhi, Mumbai Position Overview: We are seeking an experienced SAP C4C Consultant to lead and deliver enterprise-grade CRM solutions within SAP Cloud for Customer (C4C). The ideal candidate will possess over 8 years of expertise in CRM technologies, with a minimum of 3 years in SAP C4C, and have a proven track record in managing cross-functional and geographically dispersed teams. Key Responsibilities: Solution Design & Architecture: Lead the design and implementation of SAP C4C solutions, ensuring alignment with business requirements and SAP best practices. Team Leadership: Manage and mentor a team of consultants, providing guidance and support to ensure successful project delivery. Client Engagement: Collaborate with clients to understand their business processes and translate them into effective SAP C4C solutions. Integration Expertise: Oversee the integration of SAP C4C with other SAP modules and third-party applications, ensuring seamless data flow and process automation. Customization & Configuration: Customize and configure SAP C4C modules, including Sales, Service, and Marketing, to meet client-specific needs. Quality Assurance: Ensure the quality and performance of implemented solutions through rigorous testing and validation processes. Continuous Improvement: Stay abreast of the latest SAP C4C developments and innovations, applying them to enhance solution offerings. Required Qualifications: Experience: 8–12 years in CRM technologies, with at least 3 years in SAP C4C. Leadership: Minimum of 3 years in a people management role, demonstrating strong leadership and team management skills. Technical Expertise: Deep understanding of SAP C4C modules, including Sales, Service, and Marketing. Integration Knowledge: Experience in integrating SAP C4C with other SAP modules and third-party applications. Project Management: Proven track record of delivering enterprise-grade CRM solutions on time and within budget. Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with clients and team members. Preferred Qualifications: Certifications: SAP Certified in SAP C4C or related SAP modules. Methodologies: Familiarity with Agile methodologies and project management tools. Industry Experience: Experience in specific industries such as manufacturing, retail, or telecommunications.