Job
Description
We are looking for an experienced SAP Basis Consultant – Operations to join the client's team, responsible for day-to-day SAP system administration, performance tuning, and support across landscapes (ECC, S/4HANA, BW, PI/PO, etc.). The ideal candidate will bring 6+ years of SAP Basis support experience in a complex enterprise environment, with a strong focus on system uptime, troubleshooting, and operational excellence. Responsibilities Perform daily monitoring and maintenance of SAP systems (ECC, S/4HANA, BW, PI/PO, Solution Manager, etc.). Manage RFC and IDoc issues handling, ECTR Backend connections (opt). Manage user administration, transport management, printer job management, checking/renewing certificates and system performance tuning. Monitor and resolve system alerts, background jobs, system logs, and dumps (ST22, SM21, SM37, etc.). Perform system refreshes, kernel upgrades, patching, and support package deployments. Coordinate with infrastructure teams on database (HANA/Oracle), OS, and network issues. Manage backups, restore processes, and high availability/disaster recovery procedures. Assist with SAP system installations, migrations, and upgrades as needed. Work with SAP OSS for incident resolution and apply SAP Notes/fixes as required. Maintain technical documentation, SOPs, and operational dashboards. Support SAP security team in managing roles, authorizations, and compliance requirements. Required Qualifications 6+ years of hands-on SAP Basis support experience in an operations environment. Strong experience supporting ECC and/or S/4HANA systems. Proficient in system administration tasks including transport management, performance tuning, and job scheduling. Experience with database technologies (SAP HANA, Oracle, MSSQL, or DB2). Working knowledge of Linux/UNIX and Windows server environments. Familiarity with SAP Solution Manager (Monitoring, EWA, ChaRM) and SAP Cloud ALM. Strong analytical, troubleshooting, and communication skills. Willingness to work in a 24x7 support environment or rotational on-call. Bachelor's degree in Computer Science, Information Technology, or related discipline. Experience with cloud-based SAP deployments (AWS, Azure, GCP). Knowledge of SAP Fiori, Web Dispatcher, or Gateway administration. Exposure to automation tools (e.g., Ansible, scripts) for system monitoring and task automation. SAP Certified Technology Associate – System Administration is a plus. ITIL certification or experience working in ITIL-based environments. Knowledge about SAP BTP administration. deep experience in operations for SAP HEC SAP RISE Management BTP Administration/ -Management Show more Show less
