Job
Description
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We are looking for an SAP Team Manager to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing functional support for SAP across various regions for our global clients. You will collaborate closely with cross-functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth as you get to work with a high-quality team to support clients, ensuring the stability of global companies through best-in-class solutions, automation, and innovation. To qualify for the role, you must have a Bachelor's degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. You should have 8-10 years of experience required in one or more areas within SAP like SAP FICO, MM, SD, or SAP Basis preferably with a Global client. Additionally, you should have a deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles. Your responsibilities will include providing day-to-day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management, and problem management as Level 2 or 3 Application Management Specialist. You will lead and mentor the cross-functional team fostering a culture of collaboration, innovation, and continuous improvement. You will lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborating with internal and external stakeholders to gather requirements, assess business needs, and provide advice on SAP solutions and designs will also be part of your role. Additionally, you will develop and maintain documentation including configuration, user guides, and test scripts. What We Look For: A team of people with commercial acumen, experience, and enthusiasm to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of hundreds of professionals. Opportunities to work with EY SAP application maintenance, practices globally with leading businesses across a range of industries. At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You will get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
