Salon Manager

Job Summary:

We are seeking a highly motivated, experienced, and customer-focused Salon Manager to oversee daily operations, lead the salon team, and ensure the highest levels of client satisfaction and service quality. The ideal candidate should have a strong background in beauty and wellness, excellent leadership skills, and a passion for team development and customer care.

Key Responsibilities:

• Manage day-to-day operations of the salon, ensuring a seamless and professional customer experience
• Supervise and lead salon staff including stylists, beauticians, front desk, and support team
• Maintain high standards of hygiene, cleanliness, and ambiance across the salon
• Handle customer queries, complaints, and feedback professionally and promptly
• Track and manage inventory, salon supplies, and equipment
• Develop staff schedules, approve leaves, and ensure adequate manpower coverage
• Drive sales and manage salon targets including service revenue, retail sales, and client retention
• Ensure compliance with company policies, safety standards, and licensing regulations
• Train, motivate, and conduct regular performance evaluations of staff
• Implement promotional campaigns and marketing initiatives in coordination with the marketing team
• Prepare and submit reports on salon performance, staff productivity, and customer satisfaction

Key Requirements:

• Minimum 3–5 years of experience in salon or spa management
• Diploma or certification in cosmetology or beauty therapy preferred
• Strong leadership, organizational, and interpersonal skills
• Ability to multitask, handle pressure, and make sound decisions
• Excellent communication and customer service skills
• Proficient in using salon software for appointments, billing, and inventory management
• Willingness to work in flexible shifts, including weekends and holidays

Job Type: Full-time

Pay: ₹25,353.85 - ₹35,666.07 per month

Work Location: In person