Salesforce Technical Architect – Associate Director

Job Title: Salesforce Technical Architect – Associate Director

Location:

Experience:

Key Responsibilities

• Lead end-to-end architecture and solution design for

  Sales Cloud, Service Cloud, and Experience Cloud

  implementations.
• Translate complex business requirements into

  scalable, secure, and high-performing Salesforce solutions

  .
• Collaborate with client stakeholders, business analysts, and delivery teams to define and validate technical architectures.
• Design

  data models, integration patterns (REST/SOAP APIs, middleware)

  , and security frameworks aligned with

  BFSI and Manufacturing industry standards

  .
• Provide technical leadership during

  presales, discovery workshops, and project delivery cycles

  .
• Ensure adherence to

  Salesforce best practices

  , governance, platform limits, and code quality standards.
• Guide development teams during build and deployment phases; conduct

  design reviews, code reviews, and performance optimization

  .
• Stay updated with the

  Salesforce platform roadmap

  , new features, and industry innovations.

Required Skills & Experience

• Deep expertise across

  Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud)

  implementations.
• Proven experience designing solutions for

  BFSI

  (lending, insurance, capital markets) and

  Manufacturing

  (sales ops, dealer networks, service operations) domains.
• Minimum

  3 full-cycle Salesforce implementations

  in either BFSI or Manufacturing, preferably for large enterprise clients in India.
• Strong proficiency in

  Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder

  .
• Hands-on integration experience with

  ERP, core banking, insurance platforms, MES

  , using

  Mulesoft or similar middleware

  .
• Strong understanding of

  Security & Compliance frameworks

  relevant to BFSI (RBI, ISO, data residency).
• Certifications preferred:

• Salesforce Application Architect / System Architect

• Minimum:

  Platform Developer I

  and

  Salesforce Administrator

• Experience working in

  Agile/Scrum

  delivery models with onsite-offshore coordination.

Preferred Qualifications

• Salesforce Certified Technical Architect (CTA)

  – highly desirable.
• Experience with

  DevOps tools

  such as

  Gearset, Copado

  .
• Exposure to

  Salesforce Industries (Vlocity)

  is a strong plus.
• Experience with

  Data Migration

  tools and ETL frameworks (Dataloader, ETL tools).
• Experience working with

  Indian enterprise clients

  across Tier-1 cities and regulated industries.

Soft Skills

• Excellent communication and stakeholder management abilities.
• Strong leadership skills with the ability to guide cross-functional technical teams.
• Customer-centric mindset with excellent analytical and problem-solving capabilities.