45 Dataloader Jobs

Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems, using declarative development. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes; Work on carrying out Root Cause Analysis for issues that may come up in Production; What you bring to the role Basic Qualifications Bachelor’s degree or equivalent work experience and 5+ years Salesforce.com analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having hands-on implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover; Experience managing systems to support enterprise sales organizations; Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners; Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation; Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Proven knowledge of integration between Salesforce and 3rd party systems using a middleware (MuleSoft, Boomi, Workato, etc.); Preferred Qualifications Salesforce CPQ (or similar) certification Salesforce Advanced Administrator, Platform Builder, Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems, using declarative development. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes; Work on carrying out Root Cause Analysis for issues that may come up in Production; What you bring to the role Basic Qualifications: Bachelor’s degree or equivalent work experience and 5+ years Salesforce.com analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having hands-on implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover; Experience managing systems to support enterprise sales organizations; Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners; Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation; Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Proven knowledge of integration between Salesforce and 3rd party systems using a middleware (MuleSoft, Boomi, Workato, etc.); Preferred Qualifications: Salesforce CPQ (or similar) certification Salesforce Advanced Administrator, Platform Builder, Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career The Business Systems Specialist is a member of the Sales Operations team. The role will be based in our Bangalore office in India. This role helps to ensure systemic accuracy and usability of our sales tools through timely and accurate resolution of support tickets. Primary sales tools to be supported will include, but not be limited to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions. Your Impact Assign, troubleshoot, and resolve tickets from sales users related to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, and ClosePlan, Callidus Commissions and other sales tools Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution Triage Level 2 tickets to the right stakeholders with required information Assist in scheduled maintenance of the systems via data migrations Maintain the SLA targets Manage access and visibility related issues Assist with documentation of best practices and usage Ability to work with a variety of internal/external customers and vendors (some technical, somenon-technical) in Sales Operations Demonstrate skills in continuous learning, flexibility, customer focus, quality commitment and good relationships Qualifications Your Experience At least 8+ years of professional experience in an IT /Salesforce Helpdesk role or Salesforce certified. Salesforce Administrator experience is highly preferred. Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management. Experience with sales processes and experience in a sales environment is a plus. Hands-on experience providing system and tools support to users. Strong team player with service-oriented attitude and customer focus. Excellent time management skills Quick learner and able to thrive in a fast-paced environment Aggressive problem solver Excellent written and verbal communication skills Additional knowledge of ServiceNow, Workbench, and Dataloader and SOQL is a plus Additional Information The Team Our Strategy & Operations team at Palo Alto Networks works on a set of strategic initiatives to drive process improvement projects to deliver improved efficiency and scale through simplification, automation and innovation across Sales Operations tools and processes. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career The Business Systems Specialist is a member of the Sales Operations team. The role will be based in our Bangalore office in India. This role helps to ensure systemic accuracy and usability of our sales tools through timely and accurate resolution of support tickets. Primary sales tools to be supported will include, but not be limited to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions. Your Impact Assign, troubleshoot, and resolve tickets from sales users related to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, and ClosePlan, Callidus Commissions and other sales tools Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution Triage Level 2 tickets to the right stakeholders with required information Assist in scheduled maintenance of the systems via data migrations Maintain the SLA targets Manage access and visibility related issues Assist with documentation of best practices and usage Ability to work with a variety of internal/external customers and vendors (some technical, some non-technical) in Sales Operations Demonstrate skills in continuous learning, flexibility, customer focus, quality commitment and good relationships Qualifications Your Experience At least 5+ years of professional experience in an IT /Salesforce Helpdesk role or Salesforce certified. Salesforce Administrator experience is highly preferred. Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management. Experience with sales processes and experience in a sales environment is a plus. Hands-on experience providing system and tools support to users. Strong team player with service-oriented attitude and customer focus. Excellent time management skills Quick learner and able to thrive in a fast-paced environment Aggressive problem solver Excellent written and verbal communication skills Additional knowledge of ServiceNow, Workbench, and Dataloader and SOQL is a plus Additional Information The Team Our Strategy & Operations team at Palo Alto Networks works on a set of strategic initiatives to drive process improvement projects to deliver improved efficiency and scale through simplification, automation and innovation across Sales Operations tools and processes. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career The Business Systems Specialist is a member of the Sales Operations team. The role will be based in our Bangalore office in India. This role helps to ensure systemic accuracy and usability of our sales tools through timely and accurate resolution of support tickets. Primary sales tools to be supported will include, but not be limited to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions. Your Impact Assign, troubleshoot, and resolve tickets from sales users related to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, and ClosePlan, Callidus Commissions and other sales tools. Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Triage Level 2 tickets to the right stakeholders with required information. Assist in scheduled maintenance of the systems via data migrations. Maintain the SLA targets. Manage access and visibility related issues. Assist with documentation of best practices and usage. Ability to work with a variety of internal/external customers and vendors (some technical, some non-technical) in Sales Operations. Demonstrate skills in continuous learning, flexibility, customer focus, quality commitment and good relationships. Qualifications Your Experience At least 8+ years of professional experience in an IT /Salesforce Helpdesk role or Salesforce certified. Salesforce Administrator experience is highly preferred. Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management. Experience with sales processes and experience in a sales environment is a plus. Hands-on experience providing system and tools support to users. Strong team player with service-oriented attitude and customer focus. Excellent time management skills Quick learner and able to thrive in a fast-paced environment Aggressive problem solver Excellent written and verbal communication skills Additional knowledge of ServiceNow, Workbench, and Dataloader and SOQL is a plus Additional Information The Team Our Strategy & Operations team at Palo Alto Networks works on a set of strategic initiatives to drive process improvement projects to deliver improved efficiency and scale through simplification, automation and innovation across Sales Operations tools and processes. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career The Business Systems Specialist is a member of the Sales Operations team. The role will be based in our Bangalore office in India. This role helps to ensure systemic accuracy and usability of our sales tools through timely and accurate resolution of support tickets. Primary sales tools to be supported will include, but not be limited to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions. Your Impact Assign, troubleshoot, and resolve tickets from sales users related to Salesforce, Salesforce CPQ (FKA Steelbrick), Callidus CPQ, Clari, People.ai, and ClosePlan, Callidus Commissions and other sales tools. Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Triage Level 2 tickets to the right stakeholders with required information. Assist in scheduled maintenance of the systems via data migrations. Maintain the SLA targets. Manage access and visibility related issues. Assist with documentation of best practices and usage. Ability to work with a variety of internal/external customers and vendors (some technical, some non-technical) in Sales Operations. Demonstrate skills in continuous learning, flexibility, customer focus, quality commitment and good relationships. Qualifications Your Experience At least 5+ years of professional experience in an IT /Salesforce Helpdesk role or Salesforce certified. Salesforce Administrator experience is highly preferred. Good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management. Experience with sales processes and experience in a sales environment is a plus. Hands-on experience providing system and tools support to users. Strong team player with service-oriented attitude and customer focus. Excellent time management skills Quick learner and able to thrive in a fast-paced environment Aggressive problem solver Excellent written and verbal communication skills Additional knowledge of ServiceNow, Workbench, and Dataloader and SOQL is a plus Additional Information The Team Our Strategy & Operations team at Palo Alto Networks works on a set of strategic initiatives to drive process improvement projects to deliver improved efficiency and scale through simplification, automation and innovation across Sales Operations tools and processes. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

POSITION SUMMARY Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e. Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document. As a CRM Developer, you will join one of our agile CRM teams to build world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will be responsible for building new functionality, and for customizing and supporting existing functionality on the Salesforce platform. You will follow development & design guidelines established by the CRM Architect to build scalable solutions that follow our enterprise design patterns. This role requires hands-on Salesforce development experience and will be responsible for configuration, development, and unit testing of Salesforce. POSITION RESPONSIBILITIES In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required. Percent of Time (sum of responsibilities should equal to 100%) Build, document, and support solutions for the Salesforce.com CRM platform based on technical requirements ( 50%) Write clean and efficient code, following design patterns established by Zoetis and always focused on scale (25%) Participate in development ceremonies (scrum, story estimation, testing, etc) (10%) Perform or assist in the execution of functional testing (10%) Participate in knowledge transfer activities between teams (5%) ORGANIZATIONAL RELATIONSHIPS Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities. Include any external interactions as appropriate. Senior Developers, Lead Developers, Product Owners, Testers Cross-Functional ZTD Teams (SAP, etc) RESOURCES MANAGED Financial Accountability Indicate the Average Budget or Revenue accountability, as applicable. Supervision Indicate the typical number of Colleagues managed. Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable. EDUCATION AND EXPERIENCE Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible). Bachelor’s degree in Computer Science or a related field 3+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, data loader, and declarative platform tools (Flows, Process Builder, Lightning App Builder, Validation Rules, etc.) TECHNICAL SKILLS REQUIREMENTS Indicate the technical skills required and/or preferred, as applicable. Basic Qualifications: Experience developing applications on the Force.com platform, using Apex Classes/Controllers/Triggers, Visualforce Front-end development experience with Visualforce pages, Lightning Design System, Lightning Web Components, Aura Components, and other necessary UI technologies. Knowledge of advanced Apex programming concepts such as core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and effective unit testing Strong working experience on Agile methodology and DevOps framework Demonstrated awareness of API Management Tools and Tool usage (Nice to have) Ability to understand declarative limits of the platform and knowledge of where and how code should be developed Experience with the Salesforce API (REST/SOAP/Metadata, etc.) Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor Comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence Strong written and verbal communication Preferred Skills: Strong working knowledge of Dataloader, SOQL, XML, Javascript, Java, jQuery, angular JS Understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Communities, NetZero Cloud, and AppExchange Solutions Knowledge of integrations, 3rd party integration tools. Heroku, XPLENTY and Postgres DB. (Nice to have). Working knowledge of SAP and SFDC integration is strongly preferred. Strong problem-solving mindset to ensure creative thinking for potential solutions Demonstratable understanding of micro-service and enterprise design patterns Preferred Credentials: Salesforce Administrator Certification Salesforce Platform App Builder Certification Salesforce Platform Developer I Certification PHYSICAL POSITION REQUIREMENTS Note the physical conditions in which work will be performed, if applicable to the position. Examples: Lifting, sitting, standing, walking, ability to travel, drive, unusual attendance requirements, weekend work or travel requirements, etc. This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula. Full time

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. **Team and Position Summary:** This role is on our Marketplace Seller Acquisition and Onboarding team where we own the Marketplace Engineering team is at the forefront of building core platforms and services to enable Walmart to deliver vast selection at competitive prices and with best-in-class seller onboarding experience by enabling third-party sellers to list, sell and manage their products to our customers on walmart.com. We do this by managing the entire seller lifecycle, monitoring customer experience, and delivering high-value insights to our sellers to help them plan their assortment, price, inventory. The team also actively collaborates with partner platform teams to ensure we continue to deliver the best experience to our sellers and our customers. This role will be focused on the Marketplace. **Position Responsibilities:** You want a challenge Come join a team that is merging digital and physical, building real-time systems at scale, responding quicker to changes. You'll sweep us off our feet if you: - Act as the Senior Software Engineer for the team, taking ownership of technical projects and solutions. - Lead by example, setting technical standards and driving overall technical architecture and design. - Mentor junior developers, enhancing their skills and understanding of Android development. - Desire to keep up with technology trends. - Encouraging others to grow and be curious. - Provide technical leadership in every stage of the development process, from design to deployment, ensuring adherence to best practices. - Have the desire to learn. - Maintain and improve application performance, compatibility, and responsiveness across various devices and Android versions. - Drive for engineering and operational excellence, delivering high-quality solutions and processes. **You'll make an impact by:** As a Senior Software Engineer for Walmart, you'll have the opportunity to Apply and/or develop CRM solutions to develop efficient and scalable models at Walmart scale. Through this role, you have an opportunity to develop intuitive software that meets and exceeds the needs of the customer and the company. You also get to collaborate with team members to develop best practices and requirements for the software. In this role, it would be important for you to professionally maintain all codes and create updates regularly to address the customers and company's concerns. You will show your skills in analyzing and testing programs/products before formal launch to ensure flawless performance. Troubleshooting coding problems quickly and efficiently will offer you a chance to grow your skills in a high-pace, high-impact environment. Software security is of prime importance and by developing programs that monitor sharing of private information, you will be able to add tremendous credibility to your work. You will also be required to seek ways to improve the software and its effectiveness. Adhere to Company policies, procedures, mission, values, and standards of ethics and integrity. **Position Requirements:** **Preferred skills:** Agentforce, Salesforce-managed models Gen AI, LLMs **Minimum qualifications:** - 3-5 years of Software Engineer experience with Salesforce.com platform knowledge and good to have knowledge on Salesforce-managed models Gen AI, LLMs - Proven working experience as a CRM Data Engineer with a minimum of 3 years in the field. - Strong programming skills in Scala and experience with Spark for data processing and analytics. - Familiarity with Google Cloud Platform (GCP) services such as Big Query, GCS, Dataproc, Pub/Sub, etc. - Experience with data modeling, data integration, and ETL processes. - Excellent working experience in Salesforce with Apex, Visual Force, Lightning, and Force.com. - Strong Knowledge of Sales cloud, Service cloud, experience cloud (community cloud). - Experience in Application customization and development, including Lightning pages, Lightning Web Components, Aura Components, Apex (classes and triggers). - Experience in integration of Salesforce with other systems using Salesforce APIs, SOAP, Rest API etc. - Proficient with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce development lifecycle. - Knowledge of Tools such as Data-Loader, ANT, Workbench, GIT, Bit-Bucket Version Control. - Knowledge of deployment activities (CI/CD) between the Salesforce environments. - Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment. - Fundamental knowledge of design patterns. - Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs. - Mentoring the team members to meet the clients" needs and holding them accountable for high standards of delivery. - Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios. **RESPONSIBILITIES:** - Writing and reviewing great quality code. - Understanding functional requirements thoroughly and analyzing the clients" needs in the context of the project. - Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it. - Determining and implementing design methodologies and tool sets. - Enabling application development by coordinating requirements, schedules, and activities. - Being able to lead/support UAT and production rollouts. - Creating, understanding, and validating WBS and estimated effort for a given module/task, and being able to justify it. - Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement. - Giving constructive feedback to the team members and setting clear expectations. - Helping the team in troubleshooting and resolving complex bugs. - Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken. - Carrying out POCs to make sure that suggested design/technologies meet the requirements. **About Walmart Global Tech:** Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. **Flexible, hybrid work:** We use a hybrid way of working with primary in-office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. **Benefits:** Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. **Equal Opportunity Employer:** Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being respectful of all people.,

As a Salesforce Developer at Bounteous x Accolite, you will work on building custom business apps and solutions using the Salesforce platform. Your role will involve being a key player in developing and maintaining current and new custom processes or solutions that rely on Salesforce Sales/Service Cloud for functioning or reporting purposes. You will collaborate with teams across Bounteous to enhance operational efficiencies through the establishment of standards, practices, and internal advocacy around Salesforce. Ideal candidates will possess the ability to lead the design of new applications from inception to completion, along with strong client and communication skills. The most suitable candidate will be innovative, detail-oriented, capable of defining and resolving complex problems, and thrive in a fast-paced environment working with multiple clients. In this role, you will be responsible for promoting and enforcing awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols. You will identify, assess, and report security risks that impact the confidentiality, integrity, and availability of information assets. Additionally, you will ensure compliance with data privacy and protection standards such as GDPR and CCPA, and integrate data protection measures throughout the information lifecycle to safeguard sensitive information. Your responsibilities will include having a complete understanding of individual projects or modules within larger projects, guiding software engineers in good programming practices, multitasking effectively on multiple projects to deliver within timelines, exhibiting excellent coding skills with minimal defects, integrating software components into functional systems, adhering to architecture decisions, contributing to architectural discussions, working independently, and articulating work done to customers. You will also implement technical solutions proposed by Leads or Tech Specialists, participate in technical discussions and architecture proposals, work on POCs, present technical solutions, mentor juniors and software engineers, and stay updated with the latest technology developments. Preferred qualifications for this role include expertise in Apex, Visualforce, Lightning Aura, Objects & Fields Set up, Process builder, Workflow rules, Validation rules, Formula Fields, LWC, Flows, and Basic Integration experience, as well as certifications like PD1, PD2, and App Builder. Strong communication skills, assertiveness, openness to feedback, analytical and logical thinking skills, and staying current with technology advancements are also valued qualities in candidates. At Bounteous x Accolite, we encourage individuals with passion, intelligence, and a technical aptitude to apply, even if they do not meet all the criteria listed. We also offer opportunities to participate in Team Member Networks that celebrate diversity and inclusion within our community. Bounteous x Accolite is open to sponsoring eligible candidates for employment visas. Stay connected with us by subscribing to our monthly job openings alert for future opportunities.,

Job Description Job Role: Associate Software Engineer Job Summary We are seeking a skilled Data Migration Specialist to support critical data transition initiatives, particularly involving Salesforce and Microsoft SQL Server. This role will be responsible for the end-to-end migration of data between systems, including data extraction, transformation, cleansing, loading, and validation. The ideal candidate will have a strong foundation in relational databases, a deep understanding of the Salesforce data model, and proven experience handling large-volume data loads. Required Skills And Qualifications 1+ years of experience in data migration, ETL, or database development roles. Strong hands-on experience with Microsoft SQL Server and T-SQL (complex queries, joins, indexing, and profiling). Proven experience using Salesforce Data Loader for bulk data operations. Solid understanding of Salesforce CRM architecture, including object relationships and schema design. Strong background in data transformation and cleansing techniques. Nice To Have Experience with large-scale data migration projects involving CRM or ERP systems. Exposure to ETL tools such as Talend, Informatica, Mulesoft, or custom scripts. Salesforce certifications (e.g., Administrator, Data Architecture & Management Designer) are a plus. Knowledge of Apex, Salesforce Flows, or other declarative tools is a bonus. Department: Technology Services Open Positions: 1 Skills Required Microsoft SQl, Query Optimization, Data Migration, Salesforce, Communication, Best Practices, Role,Key Responsibilities Execute end-to-end data migration activities, including data extraction, transformation, and loading (ETL). Develop and optimize complex SQL queries, joins, and stored procedures for data profiling, analysis, and validation. Utilize Salesforce Data Loader and/or Apex DataLoader CLI to manage high-volume data imports and exports. Understand and work with the Salesforce data model, including standard/custom objects and relationships (Lookup, Master-Detail). Perform data cleansing, de-duplication, and transformation to ensure quality and consistency. Troubleshoot and resolve data-related issues, load failures, and anomalies. Collaborate with cross-functional teams to gather data mapping requirements and ensure accurate system integration. Ensure data integrity, adherence to compliance standards, and document migration processes and mappings. Ability to independently analyze, troubleshoot, and resolve data-related issues effectively. Follow best practices for data security, performance tuning, and migration efficiency. Location: Nagercoil, Tamil Nadu, India Education/Qualification: Any UG degree tags Microsoft-SQL,data-migration,Salesforce,communication,Best-Practices,SQL, Query Optimization, Data Migration, Salesforce Job Details Role Level: Entry-Level Work Type: Full-Time Country: India City: Agasthiswaram ,Tamil Nadu Company Website: http://www.capestart.com Job Function: Information Technology (IT) Company Industry/ Sector: Pharmaceutical Manufacturing What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Similar Jobs Senior Specialist - Business Analysis Talentmate Senior Engineer - Quality Assurance Talentmate Specialist - Tooling Operations Talentmate AFCAP V OCN LN UAE Escort Secret Clearance Talentmate Senior Client Partner Strategic Digital Alliances Middle East Talentmate Business Analyst HCM Talentmate Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What You'll Be Doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems Must Have What you bring to the role Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice To Have Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes. Work with the GTM team to implement approval processes in the system. Work on implementation of overall quoting strategy and Conga generated documentation. What you bring to the role Basic Qualifications Bachelor’s degree or equivalent work experience and 3-5 years Salesforce.com systems analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, experience in hands-on configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Knowledge of Conga, or any document generating tool Preferred Qualifications Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals growth : work in pods- Product owners, BSA, QA's and developers - pro active , show how a team can improve , move to a lead position - can be a solution architect , solution design - retention rate is good in the team . Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description About the Role We are looking for a highly motivated and detail-oriented Revenue Operations Analyst to support our growing operations team. This role is ideal for someone with a strong analytical mindset, solid experience working with data, and a working knowledge of Salesforce. You will be part of the Revenue Operations team, and will play a key role in ensuring the accuracy, cleanliness, and usability of our go-to-market data — supporting decision-making across Sales, Marketing, and Account Management teams. Key Responsibilities Perform data entry and updates across Salesforce and related systems, ensuring consistency and accuracy. Execute routine and ad-hoc data hygiene tasks, including duplicate management, Bulk data management (e.g. Dataloader imports), standardisation of data between systems. Manipulate and analyze datasets to generate insights and support operational efficiency. Build, maintain, and optimize Salesforce reports and dashboards for stakeholders in sales, marketing, and revenue leadership. Collaborate with cross-functional teams to support revenue workflows, lead management processes, and campaign tracking. Assist in documenting and improving RevOps processes and data flows. Support special projects related to system enhancements, integrations, and reporting automation. Requirements 2–3 years of experience in a Revenue Operations, Business Operations, Sales Ops, or similar role. Proficiency with Salesforce, including report and dashboard building. Strong Microsoft Excel or Google Sheets skills (VLOOKUPs, pivot tables, basic formulas). Familiarity with CRM data structures and go-to-market processes (e.g., lead lifecycle, opportunity stages). Detail-oriented with a strong commitment to data accuracy and integrity. Good communication skills and a proactive, problem-solving attitude. Preferred Qualifications Exposure to revenue analytics, pipeline reporting, or sales performance metrics. Experience working Power BI or similar analytics tools. Comfort working across time zones and collaborating with international teams.

Job Title: Salesforce Architect – Associate Director Location: Noida Experience Required: 10+ Years Employment Type: Full-time Preferred Joining: Immediate / As early as possible Role Summary: We are seeking an experienced Salesforce Architect – Associate Director to lead enterprise-level Salesforce implementations across Sales Cloud, Service Cloud, and Experience Cloud . This strategic role demands strong technical acumen, domain expertise in BFSI and Manufacturing , and the ability to work closely with client stakeholders and cross-functional teams to deliver impactful digital transformation projects. Key Responsibilities: Lead end-to-end architecture and solution design for complex Salesforce implementations. Translate business requirements into scalable , secure , and high-performing Salesforce solutions. Collaborate with business analysts, technical teams, and client stakeholders to define solution roadmaps. Architect robust data models , security frameworks , and integration patterns using REST/SOAP APIs and middleware (e.g., Mulesoft). Ensure compliance with BFSI regulations (e.g., RBI, ISO standards) and Manufacturing industry requirements. Drive technical leadership across presales, discovery, and project execution phases. Enforce Salesforce best practices , ensuring governance, code quality, platform scalability, and maintainability. Guide development teams, perform design/code reviews, and oversee performance tuning and deployments. Stay current with the Salesforce platform roadmap and proactively adopt relevant innovations. Required Skills & Experience: Deep expertise in Sales Cloud , Service Cloud , and Experience Cloud (Community Cloud) . Minimum 3 full-cycle implementations in BFSI or Manufacturing domains with Indian enterprise clients. Strong hands-on experience in Apex , LWC , SOQL , Flows , Process Builder , and Experience Builder . Integration experience with ERP , core banking , insurance systems , and Manufacturing Execution Systems (MES) via middleware. Solid understanding of Security & Compliance for BFSI (e.g., RBI guidelines, data localization). Salesforce Certifications: Mandatory : Platform Developer I, Salesforce Administrator Preferred : Application Architect, System Architect Experience working in Agile/Scrum setups with onsite-offshore delivery models. Preferred Qualifications: Salesforce Certified Technical Architect (CTA) – highly desirable Experience with Salesforce Industries (Vlocity) Proficiency with DevOps tools such as Gearset, Copado Familiarity with data migration tools (e.g., Dataloader, ETL platforms) Experience working with regulatory frameworks for Tier-1 Indian enterprises Soft Skills: Excellent communication and stakeholder engagement skills Strong leadership in cross-functional, multi-location teams Proven problem-solving ability in high-stakes client environments Proactive, client-focused approach with a strategic mindset

Our client is looking for an experienced candidate who will play an integral role in developing and maintaining our Customer Relationship Management (CRM) application built on the salesforce.com platform. Key Areas Of Responsibilities Design, prototype, build, document and support solutions for the Salesforce.com CRM to meet business needs, including configurations, customizations and integrations. Good Experience in Lightning development and LWC. Able to provide solutions for the complex requirements and Projects. Experience in Implementing REST, SOAP and Streaming API Integrations. Experience in CI/CD Process for version controlling. Develop new and maintain existing Apex classes, triggers, Lightning components and Visual Force pages. Develop and adhere to best practices for coding, documentation and deployment of code to production. Contribute to the migration of Salesforce classic features to Lightning experience, using Lightning Design System with Visualforce pages, Lightning Component development and other necessary UI technologies. Work with team on the development and maintenance of system integrations involving Salesforce and applications that integrate with Salesforce, including CPQ, ERP and other external vendor systems. Create and maintain detailed technical documentation for design specifications, root cause analysis, change management and peer reviews. Provide great customer service to users across the organization in response to production environment issues and support requests Utilize good troubleshooting skills and conduct root cause analysis. Participate in software development using Agile/Scrum methodologies. Review and keep informed of new features made available with each Salesforce release and how they will impact the CS org. Required Qualifications Bachelor's degree in Computer or engineering discipline and/or related field or equivalent experience. 7+ years of industry experience developing applications on the Force.com platform, using APEX, Visualforce, Salesforce APIs, SOQL and Lightning, and using tools such as Vs code, Dataloader. Experience with Salesforce Lightning Design System, LWC, Lightning Component framework and other necessary UI technologies. Demonstrated experience building integrations with Salesforce.com using REST/SOAP API's. Understanding and demonstrated knowledge of best practices for code development and deployment. Strong communications skills - able to communicate with technical/non-technical people. Familiarity with development in an Agile framework is a plus. Technical Certifications Certified Platform developer I, Platform Developer II prefered. Certified Salesforce.com Administrator Soft Skills Motivated and Self-Driven. Demonstrated troubleshooting, analytical and critical thinking skills. Good technical documentation skills. Good verbal and written communication skills.

Ultimate.ai IT Pune, Maharashtra, India Posted on Jul 31, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What You'll Be Doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems Must Have What you bring to the role Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice To Have Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai

As a dynamic Business Systems Analyst, you will play a crucial role in partnering with the Go-To-Market Operations and Professional Services teams to lead key initiatives for the organization. Your primary responsibilities will include collaborating closely with various teams, managing projects on the Salesforce platform, and implementing solutions that drive business growth. Your day-to-day tasks will involve working with the Go-To-Market Operations teams to gather requirements, design solutions, and implement major projects on Salesforce and other related SaaS systems. You will be responsible for managing a project portfolio focused on launching new products and developing solutions for the sales organization. Collaboration with a global team of technical developers, IT application owners, and business partners will be essential in your role. Utilizing a mix of standard functionality and custom development, you will troubleshoot and resolve business challenges effectively. Additionally, you will integrate third-party applications on the Salesforce platform and standalone SaaS applications. It will be your responsibility to ensure accurate testing of all solutions before deployment, including facilitating User Acceptance Testing with business partners. Apart from Salesforce, you will also have the opportunity to work within the Zendesk infrastructure and products, along with other applications in the stack. Your role will involve using Workato as middleware between systems, enhancing the efficiency of operations. To excel in this role, you must possess a Bachelor's degree or equivalent work experience along with 2-4 years of Salesforce experience. Holding a Salesforce Administrator Certification (ADM 201) is a must. Your proven track record of implementing and supporting enterprise-class solutions on the Salesforce platform will be valuable. Proficiency in tools such as DataLoader, Workbench.io, and MS Excel for data manipulation is essential. While not mandatory, having additional certifications like Salesforce Advanced Administrator, Platform Builder, or Sales Cloud Consultant would be advantageous. Experience with SaaS-based selling models, Zuora Billing, Jira/Confluence, Copado, and Workato is desirable. This hybrid role requires you to work both remotely and in the office, with 3 days in the office and relocation to Pune. The specific in-office schedule will be determined by the hiring manager. Please note that candidates must be physically located and willing to work from Karnataka or Maharashtra. Join us at Zendesk, where we strive to create a fulfilling and inclusive work environment that promotes connection, collaboration, and learning. If you have a disability and require accommodations during the application process, please reach out to us at peopleandplaces@zendesk.com with your specific requests.,

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.  We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems What you bring to the role Must have: Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice to Have: Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Who we're looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Marketing Operations and Enterprise Customer Experience (ECX) teams to lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working analyst with experience across the Salesforce platform. Bonus for also having experience with the Adobe platform. What you'll be doing Work closely with our business stakeholders to lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform, as well as other related SaaS systems and integrations like Marketo, Adobe Experience Manager and Adobe CDP. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce and Adobe platforms as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. Maintain Users, Roles and Permissions across the various platforms for seamless access Configure and optimize system settings, metadata and CDOs In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! What you bring to the role Basic Qualifications Bachelor’s degree or equivalent work experience and 2+ years Salesforce admin experience. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Preferred Qualifications Salesforce admin experience or certifications in Salesforce Advanced Administrator, Platform Builder, Marketing Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Jira / Confluence experience a plus; Knowledge of Adobe Platforms, including Marketo, AEM and CDP; Knowledge of Copado; Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Who we're looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Marketing Operations and Enterprise Customer Experience (ECX) teams to lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working analyst with experience across the Salesforce platform. Bonus for also having experience with the Adobe platform.  What you'll be doing Work closely with our business stakeholders to lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform, as well as other related SaaS systems and integrations like Marketo, Adobe Experience Manager and Adobe CDP. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce and Adobe platforms as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. Maintain Users, Roles and Permissions across the various platforms for seamless access Configure and optimize system settings, metadata and CDOs In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack!  What you bring to the role Basic Qualifications: Bachelor’s degree or equivalent work experience and 2+ years Salesforce admin experience. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Preferred Qualifications: Salesforce admin experience or certifications in Salesforce Advanced Administrator, Platform Builder, Marketing Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Jira / Confluence experience a plus; Knowledge of Adobe Platforms, including Marketo, AEM and CDP; Knowledge of Copado; Knowledge of Workato (or equivalent) ​ #LI-MJ1 Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Ultimate.ai IT, Sales & Business Development Pune, Maharashtra, India Posted on Jul 21, 2025 Apply now Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes. Work with the GTM team to implement approval processes in the system. Work on implementation of overall quoting strategy and Conga generated documentation. What you bring to the role Basic Qualifications Bachelor’s degree or equivalent work experience and 3-5 years Salesforce.com systems analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, experience in hands-on configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Knowledge of Conga, or any document generating tool Preferred Qualifications Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals growth : work in pods- Product owners, BSA, QA's and developers - pro active , show how a team can improve , move to a lead position - can be a solution architect , solution design - retention rate is good in the team . Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai

Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes. Work with the GTM team to implement approval processes in the system. Work on implementation of overall quoting strategy and Conga generated documentation. What you bring to the role Basic Qualifications: Bachelor’s degree or equivalent work experience and 3-5 years Salesforce.com systems analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, experience in hands-on configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Knowledge of Conga, or any document generating tool Preferred Qualifications: Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals growth : work in pods- Product owners, BSA, QA's and developers - pro active , show how a team can improve , move to a lead position - can be a solution architect , solution design - retention rate is good in the team . Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

We are seeking a highly experienced and motivated Senior Business Systems Analyst to join our team, with a focus on supporting and optimizing our Certinia Configure Price Quote (CPQ) platform. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring that system functionality aligns with business needs and strategic objectives. You will be responsible for gathering and translating business requirements, driving system configuration, facilitating solution design, and supporting the implementation and continuous improvement of CPQ processes. Establish and maintain beneficial working relationships with multiple areas of the Partner, Sales IT, and Enterprise Integrations and Architecture teams. Lead system configuration, design, and testing efforts to support CPQ enhancements and initiatives. Configuring and customizing Salesforce to meet business requirements, including user management, security settings, all types of flows, apex, validation rules, and Lightning page configurations. Translate business requirements into functional specifications and collaborate with developers, administrators, and third-party vendors to implement effective solutions. Provide expert-level support for CPQ, including troubleshooting, data analysis, and root cause resolution. Identify process improvement opportunities and propose system-based solutions to increase efficiency and scalability. Lead and/or participate in cross-functional projects and initiatives to ensure the successful delivery of business outcomes. Create and maintain system documentation, user guides, training materials, and standard operating procedures. Serve as a subject matter expert on CPQ capabilities, best practices, and system architecture. Ensure compliance with internal controls, data governance, and IT security standards. Providing support to end users, resolving issues, and training users on Salesforce features and functionalities. 5+ years of experience as a Business Systems Analyst or similar role, with at least 3 years supporting Salesforce and/or Configure Price Quote. Administration, or a related field; advanced degree preferred. Proficiency in business process mapping, requirements gathering, and system documentation. Proficiency with DataLoader, Workbench.io, and/or MS Excel for data manipulation and able to do basic SOQL Queries. Exceptional communication and interpersonal skills, with a demonstrated ability to work collaboratively across teams. Able to understand technical impacts when discussing requirements with the business. Broad business and technical knowledge. Ability to manage multiple, simultaneous work streams. Ability to work at a senior level and prioritize tasks within a project to maximize efficiency. Excellent analytical and problem-solving skills, with the ability to interpret complex business needs. Solid communication skills, both written and verbal; good negotiation skills with the ability to influence stakeholders at all levels. Bachelors degree in Information Systems, Business Administration, or a related field; advanced degree preferred. Working experience with waterfall and agile methodologies. Superior presentation skills in creation and delivery. Proficiency in business architecture modeling and understanding of enterprise architecture. Experience with Agile project methodologies and tools such as JIRA, Confluence, or equivalent.,

About The Job We are seeking a highly experienced and motivated Senior Business Systems Analyst to join our team, with a focus on supporting and optimizing our Certinia Configure Price Quote (CPQ) platform. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring that system functionality aligns with business needs and strategic objectives. You will be responsible for gathering and translating business requirements, driving system configuration, facilitating solution design, and supporting the implementation and continuous improvement of CPQ processes. The ideal candidate will possess deep knowledge of Configure Price Quote (CPQ) and a strong track record of delivering business value through technology solutions. What you will do? Establish and maintain beneficial working relationships with multiple areas of the Partner, Sales IT, and Enterprise Integrations and Architecture teams. Lead system configuration, design, and testing efforts to support CPQ enhancements and initiatives. Configuring and customizing Salesforce to meet business requirements, including user management, security settings, all types of flows, apex, validation rules, and Lightning page configurations. Translate business requirements into functional specifications and collaborate with developers, administrators, and third-party vendors to implement effective solutions. Provide expert-level support for CPQ, including troubleshooting, data analysis, and root cause resolution. Identify process improvement opportunities and propose system-based solutions to increase efficiency and scalability. Lead and/or participate in cross-functional projects and initiatives to ensure the successful delivery of business outcomes. Create and maintain system documentation, user guides, training materials, and standard operating procedures. Serve as a subject matter expert on CPQ capabilities, best practices, and system architecture. Ensure compliance with internal controls, data governance, and IT security standards. Providing support to end users, resolving issues, and training users on Salesforce features and functionalities. What you will bring? 5+ years of experience as a Business Systems Analyst or similar role, with at least 3 years supporting Salesforce and/or Configure Price Quote. Administration, or a related field; advanced degree preferred. Proficiency in business process mapping, requirements gathering, and system documentation. Proficiency with DataLoader, Workbench.io, and/or MS Excel for data manipulation and able to do basic SOQL Queries. Exceptional communication and interpersonal skills, with a demonstrated ability to work collaboratively across teams. Able to understand technical impacts when discussing requirements with the business. Broad business and technical knowledge. Ability to manage multiple, simultaneous work streams. Ability to work at a senior level and prioritize tasks within a project to maximize efficiency. Excellent analytical and problem-solving skills, with the ability to interpret complex business needs. Solid communication skills, both written and verbal; good negotiation skills with the ability to influence stakeholders at all levels. Bachelor’s degree in Information Systems, Business Administration, or a related field; advanced degree preferred. The Following Are Considered As Plus Working experience with waterfall and agile methodologies. Superior presentation skills in creation and delivery. Proficiency in business architecture modeling and understanding of enterprise architecture. Experience with Agile project methodologies and tools such as JIRA, Confluence, or equivalent. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Job Title: Salesforce Administrator with Sales Cloud and CPQ Location: [Bangalore/Coimbatore/Hybrid/ Remote] - Time: EST time zone Employment Type: [Full-Time / Contract] About the role: Salesforce Administrator with over 5 years of experience managing and optimizing Salesforce environments to support business operations, sales processes, and customer engagement. Proven track record in user management, workflow automation, data integrity, and system customization to drive organizational efficiency. Adept at collaborating with cross-functional teams to translate business requirements into scalable Salesforce solutions. Skilled in leveraging tools such as CPQ, SFDC, DataLoader, and SFDMU, with strong command of SOQL and reporting dashboards to ensure data accuracy and performance insights. Experienced in maintaining system security, managing Data Extensions, and supporting integrations across the Salesforce ecosystem. Technical Skills: CRM & Platform Tools: Salesforce CRM, Salesforce CPQ, Salesforce Marketing Cloud, SFDC, Partner Portal (Digital Experience); Automation & Process Building: Flow Builder, Journey Builder, Automation Studio, Email-to-Case, Queues & Assignment Rules; Data Management & Integration: SFDMU (SFDX Data Move Utility), DataLoader, Talend Open Studio, Data Extensions, SOQL, SQL Queries; Scripting & Customization: AMPscript, SSJS (Server-Side JavaScript), HTML, CSS; Web & Content Tools: Content Builder, Web Studio, Cloud Pages; Integrations & Tools: DocuSign, Slack, SAP, HubSpot. Roles and Responsibilities: Designed and implemented the project database; Configured a new Salesforce instance according to business requirements; Set up security and access controls, including profiles, roles, OWD, sharing rules, and groups; Managed data quality through validation rules, Sales Path configuration, matching rules, and duplicate rules; Configured the existing Partner Portal (Digital Experience); Implemented Service Cloud functionality for tracking IT support issues and equipment requests; Configured Email-to-Case functionality; Created queues and assignment rules; Performed initial data upload from Salesforce to Salesforce using Talend; Prepared data migration plans, including field mapping and migration sequencing; Developed reports and dashboards based on client requirements; Automated processes using Flow Builder; Created custom record types; Integrated Slack with Salesforce; Designed business processes according to client requirements; Participated in regular conference calls with clients and demonstrated system functionality; Delivered solutions, provided customer support, and conducted training sessions; Maintained project documentation and guided the customer team. Why You’ll Love Working With Us: You’ll build automation that makes important processes faster, easier, and more secure. Collaborate with different teams to create solutions that really help the business. Keep learning new skills and grow your career in a supportive environment. Take ownership of key projects that improve security and compliance. Enjoy a flexible, hybrid work environment that values your ideas and effort. Health Insurance, EPFs