30 Dataloader Jobs

Our client is looking for an experienced candidate who will play an integral role in developing and maintaining our Customer Relationship Management (CRM) application built on the salesforce.com platform. Key Areas Of Responsibilities Design, prototype, build, document and support solutions for the Salesforce.com CRM to meet business needs, including configurations, customizations and integrations. Good Experience in Lightning development and LWC. Able to provide solutions for the complex requirements and Projects. Experience in Implementing REST, SOAP and Streaming API Integrations. Experience in CI/CD Process for version controlling. Develop new and maintain existing Apex classes, triggers, Lightning components and Visual Force pages. Develop and adhere to best practices for coding, documentation and deployment of code to production. Contribute to the migration of Salesforce classic features to Lightning experience, using Lightning Design System with Visualforce pages, Lightning Component development and other necessary UI technologies. Work with team on the development and maintenance of system integrations involving Salesforce and applications that integrate with Salesforce, including CPQ, ERP and other external vendor systems. Create and maintain detailed technical documentation for design specifications, root cause analysis, change management and peer reviews. Provide great customer service to users across the organization in response to production environment issues and support requests Utilize good troubleshooting skills and conduct root cause analysis. Participate in software development using Agile/Scrum methodologies. Review and keep informed of new features made available with each Salesforce release and how they will impact the CS org. Required Qualifications Bachelor's degree in Computer or engineering discipline and/or related field or equivalent experience. 7+ years of industry experience developing applications on the Force.com platform, using APEX, Visualforce, Salesforce APIs, SOQL and Lightning, and using tools such as Vs code, Dataloader. Experience with Salesforce Lightning Design System, LWC, Lightning Component framework and other necessary UI technologies. Demonstrated experience building integrations with Salesforce.com using REST/SOAP API's. Understanding and demonstrated knowledge of best practices for code development and deployment. Strong communications skills - able to communicate with technical/non-technical people. Familiarity with development in an Agile framework is a plus. Technical Certifications Certified Platform developer I, Platform Developer II prefered. Certified Salesforce.com Administrator Soft Skills Motivated and Self-Driven. Demonstrated troubleshooting, analytical and critical thinking skills. Good technical documentation skills. Good verbal and written communication skills.

Ultimate.ai IT Pune, Maharashtra, India Posted on Jul 31, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What You'll Be Doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems Must Have What you bring to the role Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice To Have Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai

As a dynamic Business Systems Analyst, you will play a crucial role in partnering with the Go-To-Market Operations and Professional Services teams to lead key initiatives for the organization. Your primary responsibilities will include collaborating closely with various teams, managing projects on the Salesforce platform, and implementing solutions that drive business growth. Your day-to-day tasks will involve working with the Go-To-Market Operations teams to gather requirements, design solutions, and implement major projects on Salesforce and other related SaaS systems. You will be responsible for managing a project portfolio focused on launching new products and developing solutions for the sales organization. Collaboration with a global team of technical developers, IT application owners, and business partners will be essential in your role. Utilizing a mix of standard functionality and custom development, you will troubleshoot and resolve business challenges effectively. Additionally, you will integrate third-party applications on the Salesforce platform and standalone SaaS applications. It will be your responsibility to ensure accurate testing of all solutions before deployment, including facilitating User Acceptance Testing with business partners. Apart from Salesforce, you will also have the opportunity to work within the Zendesk infrastructure and products, along with other applications in the stack. Your role will involve using Workato as middleware between systems, enhancing the efficiency of operations. To excel in this role, you must possess a Bachelor's degree or equivalent work experience along with 2-4 years of Salesforce experience. Holding a Salesforce Administrator Certification (ADM 201) is a must. Your proven track record of implementing and supporting enterprise-class solutions on the Salesforce platform will be valuable. Proficiency in tools such as DataLoader, Workbench.io, and MS Excel for data manipulation is essential. While not mandatory, having additional certifications like Salesforce Advanced Administrator, Platform Builder, or Sales Cloud Consultant would be advantageous. Experience with SaaS-based selling models, Zuora Billing, Jira/Confluence, Copado, and Workato is desirable. This hybrid role requires you to work both remotely and in the office, with 3 days in the office and relocation to Pune. The specific in-office schedule will be determined by the hiring manager. Please note that candidates must be physically located and willing to work from Karnataka or Maharashtra. Join us at Zendesk, where we strive to create a fulfilling and inclusive work environment that promotes connection, collaboration, and learning. If you have a disability and require accommodations during the application process, please reach out to us at peopleandplaces@zendesk.com with your specific requests.,

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.  We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems What you bring to the role Must have: Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice to Have: Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Who we're looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Marketing Operations and Enterprise Customer Experience (ECX) teams to lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working analyst with experience across the Salesforce platform. Bonus for also having experience with the Adobe platform. What you'll be doing Work closely with our business stakeholders to lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform, as well as other related SaaS systems and integrations like Marketo, Adobe Experience Manager and Adobe CDP. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce and Adobe platforms as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. Maintain Users, Roles and Permissions across the various platforms for seamless access Configure and optimize system settings, metadata and CDOs In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! What you bring to the role Basic Qualifications Bachelor’s degree or equivalent work experience and 2+ years Salesforce admin experience. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Preferred Qualifications Salesforce admin experience or certifications in Salesforce Advanced Administrator, Platform Builder, Marketing Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Jira / Confluence experience a plus; Knowledge of Adobe Platforms, including Marketo, AEM and CDP; Knowledge of Copado; Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Who we're looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Marketing Operations and Enterprise Customer Experience (ECX) teams to lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working analyst with experience across the Salesforce platform. Bonus for also having experience with the Adobe platform.  What you'll be doing Work closely with our business stakeholders to lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform, as well as other related SaaS systems and integrations like Marketo, Adobe Experience Manager and Adobe CDP. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce and Adobe platforms as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. Maintain Users, Roles and Permissions across the various platforms for seamless access Configure and optimize system settings, metadata and CDOs In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack!  What you bring to the role Basic Qualifications: Bachelor’s degree or equivalent work experience and 2+ years Salesforce admin experience. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Preferred Qualifications: Salesforce admin experience or certifications in Salesforce Advanced Administrator, Platform Builder, Marketing Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Jira / Confluence experience a plus; Knowledge of Adobe Platforms, including Marketo, AEM and CDP; Knowledge of Copado; Knowledge of Workato (or equivalent) ​ #LI-MJ1 Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Ultimate.ai IT, Sales & Business Development Pune, Maharashtra, India Posted on Jul 21, 2025 Apply now Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes. Work with the GTM team to implement approval processes in the system. Work on implementation of overall quoting strategy and Conga generated documentation. What you bring to the role Basic Qualifications Bachelor’s degree or equivalent work experience and 3-5 years Salesforce.com systems analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, experience in hands-on configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Knowledge of Conga, or any document generating tool Preferred Qualifications Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals growth : work in pods- Product owners, BSA, QA's and developers - pro active , show how a team can improve , move to a lead position - can be a solution architect , solution design - retention rate is good in the team . Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai

Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes. Work with the GTM team to implement approval processes in the system. Work on implementation of overall quoting strategy and Conga generated documentation. What you bring to the role Basic Qualifications: Bachelor’s degree or equivalent work experience and 3-5 years Salesforce.com systems analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, experience in hands-on configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Knowledge of Conga, or any document generating tool Preferred Qualifications: Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals growth : work in pods- Product owners, BSA, QA's and developers - pro active , show how a team can improve , move to a lead position - can be a solution architect , solution design - retention rate is good in the team . Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

We are seeking a highly experienced and motivated Senior Business Systems Analyst to join our team, with a focus on supporting and optimizing our Certinia Configure Price Quote (CPQ) platform. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring that system functionality aligns with business needs and strategic objectives. You will be responsible for gathering and translating business requirements, driving system configuration, facilitating solution design, and supporting the implementation and continuous improvement of CPQ processes. Establish and maintain beneficial working relationships with multiple areas of the Partner, Sales IT, and Enterprise Integrations and Architecture teams. Lead system configuration, design, and testing efforts to support CPQ enhancements and initiatives. Configuring and customizing Salesforce to meet business requirements, including user management, security settings, all types of flows, apex, validation rules, and Lightning page configurations. Translate business requirements into functional specifications and collaborate with developers, administrators, and third-party vendors to implement effective solutions. Provide expert-level support for CPQ, including troubleshooting, data analysis, and root cause resolution. Identify process improvement opportunities and propose system-based solutions to increase efficiency and scalability. Lead and/or participate in cross-functional projects and initiatives to ensure the successful delivery of business outcomes. Create and maintain system documentation, user guides, training materials, and standard operating procedures. Serve as a subject matter expert on CPQ capabilities, best practices, and system architecture. Ensure compliance with internal controls, data governance, and IT security standards. Providing support to end users, resolving issues, and training users on Salesforce features and functionalities. 5+ years of experience as a Business Systems Analyst or similar role, with at least 3 years supporting Salesforce and/or Configure Price Quote. Administration, or a related field; advanced degree preferred. Proficiency in business process mapping, requirements gathering, and system documentation. Proficiency with DataLoader, Workbench.io, and/or MS Excel for data manipulation and able to do basic SOQL Queries. Exceptional communication and interpersonal skills, with a demonstrated ability to work collaboratively across teams. Able to understand technical impacts when discussing requirements with the business. Broad business and technical knowledge. Ability to manage multiple, simultaneous work streams. Ability to work at a senior level and prioritize tasks within a project to maximize efficiency. Excellent analytical and problem-solving skills, with the ability to interpret complex business needs. Solid communication skills, both written and verbal; good negotiation skills with the ability to influence stakeholders at all levels. Bachelors degree in Information Systems, Business Administration, or a related field; advanced degree preferred. Working experience with waterfall and agile methodologies. Superior presentation skills in creation and delivery. Proficiency in business architecture modeling and understanding of enterprise architecture. Experience with Agile project methodologies and tools such as JIRA, Confluence, or equivalent.,

About The Job We are seeking a highly experienced and motivated Senior Business Systems Analyst to join our team, with a focus on supporting and optimizing our Certinia Configure Price Quote (CPQ) platform. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring that system functionality aligns with business needs and strategic objectives. You will be responsible for gathering and translating business requirements, driving system configuration, facilitating solution design, and supporting the implementation and continuous improvement of CPQ processes. The ideal candidate will possess deep knowledge of Configure Price Quote (CPQ) and a strong track record of delivering business value through technology solutions. What you will do? Establish and maintain beneficial working relationships with multiple areas of the Partner, Sales IT, and Enterprise Integrations and Architecture teams. Lead system configuration, design, and testing efforts to support CPQ enhancements and initiatives. Configuring and customizing Salesforce to meet business requirements, including user management, security settings, all types of flows, apex, validation rules, and Lightning page configurations. Translate business requirements into functional specifications and collaborate with developers, administrators, and third-party vendors to implement effective solutions. Provide expert-level support for CPQ, including troubleshooting, data analysis, and root cause resolution. Identify process improvement opportunities and propose system-based solutions to increase efficiency and scalability. Lead and/or participate in cross-functional projects and initiatives to ensure the successful delivery of business outcomes. Create and maintain system documentation, user guides, training materials, and standard operating procedures. Serve as a subject matter expert on CPQ capabilities, best practices, and system architecture. Ensure compliance with internal controls, data governance, and IT security standards. Providing support to end users, resolving issues, and training users on Salesforce features and functionalities. What you will bring? 5+ years of experience as a Business Systems Analyst or similar role, with at least 3 years supporting Salesforce and/or Configure Price Quote. Administration, or a related field; advanced degree preferred. Proficiency in business process mapping, requirements gathering, and system documentation. Proficiency with DataLoader, Workbench.io, and/or MS Excel for data manipulation and able to do basic SOQL Queries. Exceptional communication and interpersonal skills, with a demonstrated ability to work collaboratively across teams. Able to understand technical impacts when discussing requirements with the business. Broad business and technical knowledge. Ability to manage multiple, simultaneous work streams. Ability to work at a senior level and prioritize tasks within a project to maximize efficiency. Excellent analytical and problem-solving skills, with the ability to interpret complex business needs. Solid communication skills, both written and verbal; good negotiation skills with the ability to influence stakeholders at all levels. Bachelor’s degree in Information Systems, Business Administration, or a related field; advanced degree preferred. The Following Are Considered As Plus Working experience with waterfall and agile methodologies. Superior presentation skills in creation and delivery. Proficiency in business architecture modeling and understanding of enterprise architecture. Experience with Agile project methodologies and tools such as JIRA, Confluence, or equivalent. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Job Title: Salesforce Administrator with Sales Cloud and CPQ Location: [Bangalore/Coimbatore/Hybrid/ Remote] - Time: EST time zone Employment Type: [Full-Time / Contract] About the role: Salesforce Administrator with over 5 years of experience managing and optimizing Salesforce environments to support business operations, sales processes, and customer engagement. Proven track record in user management, workflow automation, data integrity, and system customization to drive organizational efficiency. Adept at collaborating with cross-functional teams to translate business requirements into scalable Salesforce solutions. Skilled in leveraging tools such as CPQ, SFDC, DataLoader, and SFDMU, with strong command of SOQL and reporting dashboards to ensure data accuracy and performance insights. Experienced in maintaining system security, managing Data Extensions, and supporting integrations across the Salesforce ecosystem. Technical Skills: CRM & Platform Tools: Salesforce CRM, Salesforce CPQ, Salesforce Marketing Cloud, SFDC, Partner Portal (Digital Experience); Automation & Process Building: Flow Builder, Journey Builder, Automation Studio, Email-to-Case, Queues & Assignment Rules; Data Management & Integration: SFDMU (SFDX Data Move Utility), DataLoader, Talend Open Studio, Data Extensions, SOQL, SQL Queries; Scripting & Customization: AMPscript, SSJS (Server-Side JavaScript), HTML, CSS; Web & Content Tools: Content Builder, Web Studio, Cloud Pages; Integrations & Tools: DocuSign, Slack, SAP, HubSpot. Roles and Responsibilities: Designed and implemented the project database; Configured a new Salesforce instance according to business requirements; Set up security and access controls, including profiles, roles, OWD, sharing rules, and groups; Managed data quality through validation rules, Sales Path configuration, matching rules, and duplicate rules; Configured the existing Partner Portal (Digital Experience); Implemented Service Cloud functionality for tracking IT support issues and equipment requests; Configured Email-to-Case functionality; Created queues and assignment rules; Performed initial data upload from Salesforce to Salesforce using Talend; Prepared data migration plans, including field mapping and migration sequencing; Developed reports and dashboards based on client requirements; Automated processes using Flow Builder; Created custom record types; Integrated Slack with Salesforce; Designed business processes according to client requirements; Participated in regular conference calls with clients and demonstrated system functionality; Delivered solutions, provided customer support, and conducted training sessions; Maintained project documentation and guided the customer team. Why You’ll Love Working With Us: You’ll build automation that makes important processes faster, easier, and more secure. Collaborate with different teams to create solutions that really help the business. Keep learning new skills and grow your career in a supportive environment. Take ownership of key projects that improve security and compliance. Enjoy a flexible, hybrid work environment that values your ideas and effort. Health Insurance, EPFs

Position: Salesforce Developer Location: Remote Experience: 4-7 Years Employment Type: Full-Time About Enpointe.io Enpointe.io is a fast-growing technology company dedicated to delivering smart, scalable, and data-driven solutions across industries. We specialize in building innovative digital platforms and cloud-based systems that transform customer experiences and business operations. We're now expanding our team of experts and looking for a talented Salesforce Developer to join us remotely. Position Overview We are seeking a Salesforce Developer with 4 to 7 years of experience to design, develop, and maintain customized Salesforce solutions. The ideal candidate will have a strong understanding of the Salesforce platform, excellent problem-solving skills, and the ability to translate business needs into technical solutions. Key Responsibilities Development & Customization develop and customize Salesforce applications using Apex , Lightning Web Components (LWC) , and Visualforce . Build and manage custom objects, workflows, validation rules, and triggers. Integration & Deployment Integrate Salesforce with third-party systems using REST/SOAP APIs . Manage deployment using Change Sets , Salesforce DX , or CI/CD pipelines . Business & Technical Alignment Work closely with business analysts and product teams to translate requirements into scalable technical solutions. Conduct code reviews and provide guidance on Salesforce best practices. Testing & Troubleshooting Write unit tests and participate in system/integration testing. Debug and troubleshoot technical issues within Salesforce. Required Skills & Qualifications Bachelors degree in Computer Science, IT, or a related field. 4-7 years of hands-on experience in Salesforce development. Strong command of Apex , SOQL , Lightning Web Components , and Visualforce . Experience with Salesforce APIs , OAuth , and integration patterns . Solid understanding of Salesforce architecture , security model , and data management . Proficient with tools like VS Code with Salesforce CLI , Git , JIRA , and Confluence . Familiarity with Agile/Scrum methodologies. Nice to Have Salesforce Platform Developer I and/or II certification. Experience with Salesforce CPQ , Service Cloud , or Experience Cloud . Exposure to CI/CD tools like Jenkins or Gearset . Knowledge of data migration tools like Data Loader or Workbench . What We Offer 100% Remote Work Flexibility Competitive Salary and Performance-Based Growth Opportunities to work on enterprise-level, impact-driven Salesforce projects A collaborative and innovative team culture Continuous learning, training, and certification support

Job Title: Backend Engineer Location: Hyderabad - Hybrid Type: Full-time Job Descriptions: We are looking for a backend engineer who can fully own the backend architecture of our platform—from the API layer to database, Full-time modeling and cloud deployment. You will be responsible for maintaining and evolving all backend services and cloud infrastructure, including replacing the current limited .NET Core implementation with a modern, maintainable stack. Currently, we expose a few REST endpoints, but over time we plan to introduce a GraphQL API layer, which you will help design and implement. This is a hands-on, solo contributor role to start. We're looking to build a flexible, modern backend stack; ideally using Node.js (TypeScript) or Golang. You will work closely with a dedicated frontend team and report directly to the technical leadership. Responsibilities Migrate existing REST API endpoints from .NET Core to Node.js (NestJS) or Golang backend microservices Architect modular, scalable backend services using clean architecture or domain-driven design principles Implement backend APIs that power a multi-tenant SaaS product, including: Multi-tenant logic for data isolation, scoped permissions, and tenant-aware behaviors Authentication and authorization middleware Role-based access control for system roles Design and implement a GraphQL API layer (schema-first, data loaders, modular resolvers) Implement observability patterns (structured logging, tracing, error monitoring) using tools like OpenTelemetry, Sentry, etc. Manage the API Gateway, including: Creating and updating route configurations Integrating new services via request transformation Build and publish Docker containers to AWS ECR; deploy to ECS (Fargate or EC2) Configure and maintain GitHub Actions for CI/CD pipelines Design and manage cloud infrastructure networking: Application Load Balancer (ALB) setup Private networking for service-to-service communication Planning for future service mesh adoption Design and evolve PostgreSQL database schemas Manage schema changes using code-based migration tools (not GUI tools) Collaborate with frontend and platform engineers to ensure seamless integration Qualifications 5+ years of backend development experience with strong architectural decision-making Proficient in TypeScript/Node.js (NestJS preferred) or Golang Strong knowledge of GraphQL, including: Unified schema design Resolver architecture DataLoader patterns and performance tuning Deep experience building and maintaining REST APIs Hands-on experience with: API Gateway configuration AWS services: ECR, ECS, ALB, and VPC networking Docker and container orchestration GitHub Actions CI/CD automation Fluent in PostgreSQL: schema design, indexing, migrations, and tuning Familiar with secure service-to-service networking and early-stage service mesh planning Comfortable working independently and proactively in a distributed team environment Clear communicator, highly accountable, and detail-oriented Nice to Have Experience replacing legacy backends or leading replatforming efforts Familiarity with GraphQL federation patterns Exposure to Infrastructure-as-Code tools (e.g., Terraform, AWS CDK) Prior experience in a startup or high-ownership engineering environment

Job Description Who we're looking for We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems. Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization. Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company. Use a combination of standard functionality and custom development to solve business problems. Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications. Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners. In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work in integration between Salesforce and Zuora using Workato middleware. Work with the Renewals Team to continuously improve the renewals processes. Work with the GTM team to implement approval processes in the system. Work on implementation of overall quoting strategy and Conga generated documentation. What you bring to the role Basic Qualifications Bachelor’s degree or equivalent work experience and 5+ years Salesforce.com systems analyst experience. Salesforce Administrator Certification (ADM 201); Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, experience in hands-on configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation. Proven hands-on experience with Salesforce CPQ or a similar CPQ system; Knowledge of Conga, or any document generating tool Preferred Qualifications Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications; Experience with Software-as-a-Service (SaaS) based selling models a plus; Experience with Zuora Billing; Jira / Confluence experience a plus; Knowledge of Copado; Knowledge of Workato (or equivalent); Experience with Advanced Approvals growth : work in pods- Product owners, BSA, QA's and developers - pro active , show how a team can improve , move to a lead position - can be a solution architect , solution design - retention rate is good in the team . Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Req ID: 329333 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Trakwise support to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN). Trakwise support resource Trackwise Support for onprimse and Digital version of trackwise for a lifesciences client. Need overall 4/ 5 yrs experience in supporting Trakwise both the on-prime and Digital versions. Work indepndently on the support issues, including admin activities and enhacements that are asigned. Minimum 4-5 years of administering and supporting applications/solutions. Strong understanding of drug discovery or related life science industry experience is required. Experience with scheduling systems is a plus. Data visualization, workflows and reporting tools (Salesforce Dataloader, flows, admin module) Strong knowledge in GLP process and GXP processCommunciate with US/ UK based client based teams. Good communciation. Work in 3pm to 12am(Midnight) shift About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

POSITION SUMMARY As a CRM Senior Developer, you will join one of our agile CRM teams to build world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will contribute your experience to the team during the design and delivery of features and will also be responsible for building and customizing new functionality on the Salesforce.com platform. This role requires extensive hands-on Salesforce development experience and will be responsible for configuration, development, unit testing, and deployment of capabilities and functionality. You must also have excellent technical and functional skills to deliver a seamless client interaction while working effectively with cross-functional teams to meet business needs. POSITION RESPONSIBILITIES Percent of Time Prototype, build, document, and support both front-end and back-end solutions for the Salesforce.com CRM to meet business needs, including customizations and integrations 40% Write clean and efficient code, following design patterns established by Zoetis and always focused on scale. 20% Perform code reviews for peers and more junior developers 10% Participate in development ceremonies (story design, estimation, prioritization, testing, development, etc) 10% Accurately estimate work effort and set a realistic schedule for development 5% Perform or assist in the execution of functional testing 5% Create and maintain detailed technical documentation for design specifications 5% Maintain effective business relations and rapport - delivering timely and relevant information with the ability to quickly identify and report problems and delays 3% Perform knowledge transfer activities to relevant teams after delivery of new features 2% ORGANIZATIONAL RELATIONSHIPS Junior Developers, Lead Developers, Product Owners, Business Partners, Architect EDUCATION AND EXPERIENCE Bachelor’s degree in Computer Science or a related field 5+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, Apex data loader, and declarative platform tools (Lightning Flows, Process Builder, Lightning App Builder, etc.) TECHNICAL SKILLS REQUIREMENTS• Extensive experience developing applications on the Force.com platform, using APEX Classes/Controllers/Triggers, Visualforce Front end development experience with Visualforce pages, Lightning Design System, Lightning Web Components, Aura Components, and other necessary UI technologies. Strong knowledge of Object-Oriented Analysis and Design, database design and software development lifecycle Knowledge of advanced Apex programming concepts such as core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and effective unit testing Demonstrated in-depth knowledge in all “layers” of the solution stack (e.g., front-end, services, data) Strong working experience on Agile methodology and DevOps framework Ability to design and write APIs as well as develop solutions using REST Principles Demonstrated experience in implementing multiple design patterns Demonstrated awareness of API Management Tools and Tool usage Ability to understand declarative limits of the platform and knowledge of where and how code should be developed Strong working knowledge of Dataloader, SOQL, XML, Javascript, Java, jQuery, angular JS Experience building integrations with Salesforce.com leveraging Web Services development or experience with the Salesforce API (REST/SOAP/Metadata, etc.) Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor Comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence Strong written and verbal communication Preferred Skills: Deep understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Communities, NetZero Cloud, and AppExchange Solutions Knowledge of integrations, 3rd party integration tools. Heroku, XPLENTY and Postgres DB. Working knowledge of SAP and SFDC integration is strongly preferred. Experience developing for Salesforce Communities and CPQ Strong customer focus with a high tolerance for ambiguity and requirement changes Strong problem-solving mindset to ensure creative thinking for potential solutions Demonstratable technical thought leadership Demonstratable understanding of micro-service and enterprise design patterns Preferred Credentials: Salesforce Platform App Builder Certification Salesforce Platform Developer I Certification Salesforce Lightning Component Framework Specialist (Trailhead Super Badge) Salesforce Lightning Experience Specialist (Trailhead Super Badge) PHYSICAL POSITION REQUIREMENTS Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone) Full time

POSITION SUMMARY As a CRM Developer, you will join one of our agile CRM teams to build world-class applications to meet evolving requirements while improving the Global, field-facing Salesforce environment overall. You will be responsible for building new functionality, and for customizing and supporting existing functionality on the Salesforce platform. You will follow development & design guidelines established by the CRM Architect to build scalable solutions that follow our enterprise design patterns. This role requires hands-on Salesforce development experience and will be responsible for configuration, development, and unit testing of Salesforce POSITION RESPONSIBILITIES Percent of Time Build, document, and support solutions for the Salesforce.com CRM platform based on technical requirements 50% Write clean and efficient code, following design patterns established by Zoetis and always focused on scale 25% Participate in development ceremonies (scrum, story estimation, testing, etc) 10% Perform or assist in the execution of functional testing 10% Participate in knowledge transfer activities between teams 5% ORGANIZATIONAL RELATIONSHIPS Senior Developers, Lead Developers, Product Owners, Testers Cross-Functional ZTD Teams (SAP, etc) EDUCATION AND EXPERIENCE Bachelor’s degree in Computer Science or a related field 3+ years of experience with Salesforce platform, which should include: Apex, Visualforce, Lightning Components using the Lightning Design System framework, data loader, and declarative platform tools (Flows, Process Builder, Lightning App Builder, Validation Rules, etc.) TECHNICAL SKILLS REQUIREMENTS• Experience developing applications on the Force.com platform, using Apex Classes/Controllers/Triggers, Visualforce Front-end development experience with Visualforce pages, Lightning Design System, Lightning Web Components, Aura Components, and other necessary UI technologies. Knowledge of advanced Apex programming concepts such as core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and effective unit testing Strong working experience on Agile methodology and DevOps framework Demonstrated awareness of API Management Tools and Tool usage Ability to understand declarative limits of the platform and knowledge of where and how code should be developed Experience with the Salesforce API (REST/SOAP/Metadata, etc.) Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor Comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence Strong written and verbal communication Preferred Skills: Strong working knowledge of Dataloader, SOQL, XML, Javascript, Java, jQuery, angular JS Understanding of the Salesforce product suite including Salesforce1, Sales Cloud, Service Cloud, Communities, NetZero Cloud, and AppExchange Solutions Knowledge of integrations, 3rd party integration tools. Heroku, XPLENTY and Postgres DB. Working knowledge of SAP and SFDC integration is strongly preferred. Strong problem-solving mindset to ensure creative thinking for potential solutions Demonstratable understanding of micro-service and enterprise design patterns Preferred Credentials: Salesforce Administrator Certification Salesforce Platform App Builder Certification Salesforce Platform Developer I Certification PHYSICAL POSITION REQUIREMENTS Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone) Full time

Req ID: 329333 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Intelligence Specialist to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN). Trakwise support resource Trackwise Support for onprimse and Digital version of trackwise for a lifesciences client. Need overall 4/ 5 yrs experience in supporting Trakwise both the on-prime and Digital versions. Work indepndently on the support issues, including admin activities and enhacements that are asigned. Minimum 4-5 years of administering and supporting applications/solutions. Strong understanding of drug discovery or related life science industry experience is required. Experience with scheduling systems is a plus. Data visualization, workflows and reporting tools (Salesforce Dataloader, flows, admin module) Strong knowledge in GLP process and GXP processCommunciate with US/ UK based client based teams. Good communciation. Work in 3pm to 12am(Midnight) shift About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Summary Detail-oriented and results-driven Data Quality Analyst with an extensive background in improving data accuracy, completeness, and consistency in our CRM (Salesforce). Adept at cleaning and maintaining data, and provide exceptional service to our supported business functions. Proficient in data governance, and leveraging tools to ensure optimal data integrity for business operations. Responsibilities Data Enrichment: Regularly audit and clean account data and hierarchies within Salesforce to ensure its accuracy, completeness, and relevance Data Governance: Ensure data management practices align with internal policies, compliance requirements, and industry best practices. Collaboration: Work cross-functionally with sales, marketing, and regional teams, seeing tasks to resolution Ticketing Systems & Support: Provide guidance to end-users with data entry, account creation, and general requests. Qualifications Degree: Bachelor’s at minimum Customer Research: Looking up end-customer details to verify address, parent companies, financial statements, and Familiarity with Data Obligations (Company & Legal level): Basic understanding of GDPR, Office of Foreign Asset Controls (OFAC) Experience 1+ Yrs of experience working on data quality improvement initiatives within Salesforce, improving data accuracy. Creating & updating account, opportunity, and custom object data Worked with a ticketing system, adhering to strict SLAs You are use to: Working with cross-functional teams to implement or transform data to increase system integrity. Identifying duplicates, missing information, and other discrepancies, implementing corrective actions Consistently adheres to company policies and maintains a high standard of professionalism, both written and verbal Ability to multitask between ad-hoc requests and daily commitments You are known for: Attention to Detail: Exceptional focus on data accuracy and the ability to spot discrepancies or inconsistencies. Problem-Solving Skills: Seeing requests to resolution, regarding data quality processes, and ensuring appropriate teams are looped in if necessary. Technical Skills CRM System: Salesforce Data Manipulation: Excel / Gsheet Data Enrichment Tools: Dun & Bradstreet, HG Insights, Zoominfo, 6sense Preferred Skills; Not required Data Visualization: Tableau, Anaplan Data Querying: SQL / SOQL Data Querying: Salesforce Reporting Data Quality Tools: DemandTools, Dataloader, SalesforceInspector Certifications (Optional) Salesforce Certified Administrator or Salesforce Certified Data Architect. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Company Description Protiviti is a global consulting firm that provides deep expertise and tailored solutions in finance, technology, operations, data, digital, legal, HR, risk, and internal audit. With over 90 offices in more than 25 countries, Protiviti serves a wide range of clients, including Fortune 100 and Fortune 500 companies. As a member firm of Protiviti, the India branch offers consulting and managed solutions to help leaders confidently face the future. Role Overview : We are looking for a highly experienced Salesforce Solution Architect to lead solution design and architecture for enterprise customers across the BFSI and Manufacturing sectors in India with more than 10+ Years experience. The architect will be responsible for aligning business goals with Salesforce capabilities, and providing leadership across Sales Cloud, Service Cloud, and Experience Cloud implementations. Key Responsibilities : Lead end-to-end architecture and solution design for Sales Cloud, Service Cloud, and Experience Cloud implementations. Translate complex business requirements into scalable, secure, and high-performing Salesforce solutions. Collaborate with client stakeholders, business analysts, and delivery teams to define technical solutions and architecture. Design data models, integration patterns (REST/SOAP APIs, middleware), and security frameworks compliant with BFSI and manufacturing industry standards. Provide technical leadership during presales, discovery workshops, and project delivery. Ensure adherence to Salesforce best practices, including governance, code quality, and platform limits. Guide development teams during build and deployment phases; conduct design/code reviews and performance tuning. Stay up to date with Salesforce platform innovations and roadmap. Required Skills & Experience : Deep expertise in Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud) implementations. Strong experience designing solutions for BFSI clients (e.g., lending, insurance, capital markets) and Manufacturing organizations (e.g., sales ops, dealer networks, service operations). Minimum 3 full-cycle implementations in either domain, preferably for enterprise customers in India. Strong knowledge of Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder. Integration experience with ERP, core banking, insurance systems, and manufacturing execution systems (MES) using Mulesoft or similar middleware. Hands-on experience with Security & Compliance frameworks applicable to BFSI (e.g., RBI guidelines, ISO, data residency). Salesforce Application and System Architect certifications (preferred); minimum Platform Developer I and Salesforce Administrator certifications. Experience working in Agile/Scrum environments with onsite-offshore delivery models. Preferred Qualifications: Salesforce Certified Technical Architect (CTA) – highly desirable. Experience with DevOps tools (Gearset, Copado) and Salesforce Industries (Vlocity) a plus. Exposure to Data Migration tools and techniques (Dataloader, ETL tools). Experience working with Indian enterprise clients across Tier-1 cities and regulatory environments. Soft Skills : Excellent communication and stakeholder management skills. Proven ability to lead cross-functional teams and drive complex engagements. Customer-centric mindset with strong problem-solving skills. Let me know if you'd like this reformatted for a LinkedIn post or RFP template. Show more Show less

Our client is looking for an experienced candidate who will play an integral role in developing and maintaining our Customer Relationship Management (CRM) application built on the salesforce.com platform. Key Areas Of Responsibilities Design, prototype, build, document and support solutions for the Salesforce.com CRM to meet business needs, including configurations, customizations and integrations. Good Experience in Lightning development and LWC. Able to provide solutions for the complex requirements and Projects. Experience in Implementing REST, SOAP and Streaming API Integrations. Experience in CI/CD Process for version controlling. Develop new and maintain existing Apex classes, triggers, Lightning components and Visual Force pages. Develop and adhere to best practices for coding, documentation and deployment of code to production. Contribute to the migration of Salesforce classic features to Lightning experience, using Lightning Design System with Visualforce pages, Lightning Component development and other necessary UI technologies. Work with team on the development and maintenance of system integrations involving Salesforce and applications that integrate with Salesforce, including CPQ, ERP and other external vendor systems. Create and maintain detailed technical documentation for design specifications, root cause analysis, change management and peer reviews. Provide great customer service to users across the organization in response to production environment issues and support requests Utilize good troubleshooting skills and conduct root cause analysis. Participate in software development using Agile/Scrum methodologies. Review and keep informed of new features made available with each Salesforce release and how they will impact the CS org. Required Qualifications Bachelor's degree in Computer or engineering discipline and/or related field or equivalent experience. 7+ years of industry experience developing applications on the Force.com platform, using APEX, Visualforce, Salesforce APIs, SOQL and Lightning, and using tools such as Vs code, Dataloader. Experience with Salesforce Lightning Design System, LWC, Lightning Component framework and other necessary UI technologies. Demonstrated experience building integrations with Salesforce.com using REST/SOAP API's. Understanding and demonstrated knowledge of best practices for code development and deployment. Strong communications skills - able to communicate with technical/non-technical people. Familiarity with development in an Agile framework is a plus. Technical Certifications Certified Platform developer I, Platform Developer II prefered. Certified Salesforce.com Administrator Soft Skills Motivated and Self-Driven. Demonstrated troubleshooting, analytical and critical thinking skills. Good technical documentation skills. Good verbal and written communication skills. Show more Show less

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. Salesforce Developer works to build custom business apps and solutions using Salesforce platform. Act as a key player in building, maintaining current and new custom processes or solutions that rely on Salesforce Sales/Service Cloud to function or for reporting. You will be part of the Salesforce Practice that work closely with the teams across Bounteous with a goal of growing our operational efficiencies through the development of standards and practices, and internal advocacy around Salesforce. Good candidates will be able to direct the design of new applications from conception to completion and possess strong client and communication skills. The best candidate will be creative, highly detailed, demonstrate the ability to define and solve complete problems, and work in a fast-paced environment for multiple clients. Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Role And Responsibilities Possess complete understanding of individual project or modules within a larger project. Guide the software engineers in good programming discipline. Multi-task/work on several projects effectively and deliver within timeline. Exhibit excellent coding skills, adhering to standards, with minimal defects. Integrate software components into a fully functional software system. Understand low level designs and adhere to architecture decisions. Understand high level designs and participate in architectural discussions. Work independently and contribute to the overall delivery. Ability to interface 1-1 with the customer. Articulate the work done. Implement technical solutions that are proposed by Leads or Tech Specialist to solve real time business problem. Exposure to Full stack development or frameworks depending on technology stack. Exhibit strong full stack or appropriate framework and platform knowledge and propose solutions to customers. Participate and contribute to technical discussions / architecture proposals. Work on POCs and ability to present technical solutions. Come up with alternative solutions to effectively solve customer problems. Certified developers either internally or externally in their area of expertise. Takes interest in mentoring juniors and software engineers. Preferred Qualifications Apex, Visualforce, Lightning Aura, Objects & Fields Set up, Process builder, Workflow rules, Validation rules, Formula Fields, LWC, Flows and Basic Integration experience, HTML, CSS, JavaScript, Deployment using Change Set, Using tools like VS code, developer Console, Workbench and Dataloader PD1 (Platform Developer 1), PD2 (Platform Developer 2) and App Builder certifications Advanced and complex Integrations, Apex Design patterns a plus Excellent communication (verbal & written) - articulates clearly, concisely and with context at all times High confidence and assertiveness skills - has a cordial work relationship with peers and manager, speaks their mind even during challenging situations, proactively seeks support Takes feedback positively and works on it seriously, is not afraid of making mistakes as part of learning, open to working across projects and technologies Solid analytical and logical skills - understands requirements quickly and accurately, proactively thinks through the solution and seeks clarification before coding Explores the root causes of problems before taking action Stays up-to-date with the latest developments in technology, able to apply to projects Bounteous x Accolite is proud to be an equal opportunity employer. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous x Accolite is willing to sponsor eligible candidates for employment visas. Show more Show less

Company Description Digital Walls Consulting (DWC) is a technology-driven SAP consulting firm specializing in enterprise digital transformation. With a strong presence across Asia, the Middle East, Europe, and Africa, we have successfully collaborated with Fortune 500 companies and industry leaders to deliver tailored, high-impact solutions. Our expertise spans IT/ITES, Pharma, Healthcare, Manufacturing, Telecom, Retail, and Automotive, providing end-to-end SAP implementations to drive operational excellence. Beyond SAP, we partner with global IT and consulting firms like KPMG and Deloitte, offering contract staffing, enterprise solutions, and managed services to ensure seamless business operations. At DWC, our approach is built on a foundation of "Quality First, Customer First". Position Sr. Agile PLM developer Location: Remote Role : Contract/Freelance Shift: 2.30 to 11.20PM IST We are currently seeking a degreed, experienced, and professional Agile PLM Developer with significant experience developing/enhancing PX extensions. We are looking for those with the following: o Have total of 8-9 yrs of IT experience. At least 5 years of experience at a senior developer level with Agile PLM o Experience in implementation of Agile PLM, and one or more of the following modules PPM, PQM, PCM, PG&C or EC. o Experience in product suite of Oracle Agile PLM 9.3.x. o Experience in Oracle Agile customization and configuration including development of PXs. o Technical Experience in Agile integration with ERP. o Proficient in process and PLM data flows o Experience with Oracle-Agile tools such as ACP, Dataloader, and FileLoader o Experience with J2EE technologies including, Core JAVA, JSP, Servlet, JDBC, HTML, JavaScript, XML o Experience working with IDE like Eclipse tools. o Excellent communication skills and the ability to thrive in a dynamic, changing environment are necessary o Ability to clearly communicate with team members on issues, status and design ideas throughout the project o Experience in all phases of project life cycle (SDLC): Analysis, Design, Implementation and Testing. o Excellent analytical, problem solving, communication and interpersonal skills. o Other required experience includes: - Bachelor’s Degree; Computer Science degree preferred. --Bilingual (English and Spanish/Mandarin/Russian) language skills are a PLUS. Show more Show less

Ultimate.ai IT, Sales & Business Development Pune, Maharashtra, India Posted on May 28, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Who We're Looking For We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What You'll Be Doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems Must Have What you bring to the role Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice To Have Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Where We Work Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

We are hiring for one of the IT product-based company Job Location- Gurgaon/Pune Work Mode- Hybrid Job Description What you will bring 3+ experience in data analytics or data governance, with a strong focus on Salesforce administration and data management practices, including experience managing data quality Good hands-on experience in MS SQL Salesforce.com database knowledge required; Expertise in Salesforce Administration and configuration preferred Strong understanding of data governance principles and best practices Data Quality, Data Governance, and Data Management experience required Strong analytical skills with ability to collect, organize, analyze, and disseminate significant amounts of information Knowledge of data quality tools and techniques Extremely detail-oriented with the ability to explain large amounts of information in a simple, organized manner Experience with Salesforce Dataloader Advanced knowledge of Excel; proficient in formulas, vlookups, pivot tables, macros Excellent communication and stakeholder management skills Comfortable with MS Office, O365, SharePoint, especially Excel and VLookup Ability to interact with business partners and product managers Demonstrated ability to manage multiple, parallel initiatives, and meet established deadlines Must be detail-oriented, have solid communication skills and strong problem-solving skills What you will do Ensure Data Governance practices are followed Review and analyze data across our Salesforce environment Collect, aggregate, and analyze complex data sets across our Salesforce environment identifying trends or patterns, areas of improvement, and root cause analysis to understand the trends/issues. Identify, investigate, and manage the resolution and escalation of data quality issues Perform ongoing data quality audits Creation and generation of reports and dashboards on various metrics both quantitative and qualitative in Excel, Salesforce, and other systems/tools Work with business stakeholders to prioritize business and information needs Import, export, clean, transform, and validate data Support with data validation, quality issues, integrity, accuracy, consistency, and works to resolve impacting issues related to data elements; de-duplication and cleaning Responsible for reviewing data requests, data analyses, transformation, and data uploads into the platform Ensuring all data migrations and data loads are completed in accordance with the process Salesforce.com admin support: User access administration, regular data loads, data validation Other duties as assigned What we would like to see Creating dashboards in Power BI Salesforce (Sales Cloud, Service Cloud, Experience Cloud) expertise Salesforce Lightning Experience Show more Show less