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Salesforce Lead / Architect – JD Position Title: Salesforce Lead / Architect Experience Required: 10+ Years Location: Remote Budget: As per experience Employment Type: Contract / Full-time Job Overview: We are looking for an experienced and dynamic Salesforce Lead / Architect with 10+ years of experience to lead the design, architecture, and implementation of scalable Salesforce solutions. The ideal candidate will have extensive experience across Sales Cloud, Service Cloud, Experience Cloud (Community), and Field Service Lightning (FSL) , with deep expertise in CPQ, Billing, Quote-to-Cash, RLM , and OmniStudio . Key Responsibilities: Lead and architect Salesforce implementations across Sales, Service, and Experience Clouds. Design and build complex quote-to-cash workflows leveraging CPQ, Billing, and RLM modules. Architect and implement robust, scalable solutions using OmniStudio tools (FlexCards, OmniScripts, DataRaptors, Integration Procedures). Provide end-to-end solution design, including integrations with third-party systems and middleware platforms. Collaborate with business stakeholders, developers, and QA teams to deliver high-quality Salesforce solutions. Guide and mentor the Salesforce development team and perform technical reviews. Manage deployment pipelines and CI/CD processes using Salesforce DevOps tools. Ensure adherence to security, compliance, and performance best practices across solutions. Create and maintain architecture diagrams, data flow models, and documentation. Interact with cross-functional teams across geographies and time zones. Required Skills & Experience: 10+ years of IT experience with at least 6+ years in Salesforce architecture and solutioning. Strong expertise in Sales Cloud, Service Cloud, Experience Cloud (Communities), and FSL . Proven experience in Salesforce CPQ, Billing, and end-to-end Quote-to-Cash processes . Deep knowledge of Revenue Lifecycle Management (RLM) . Expertise in OmniStudio tools (DataRaptor, Integration Procedure, OmniScript, FlexCards). Strong understanding of Apex, Visualforce, LWC, SOQL, and platform capabilities. Familiarity with Salesforce DevOps, CI/CD processes, and governance. Excellent communication, stakeholder engagement, and leadership skills. Preferred Qualifications: Salesforce certifications such as Application Architect, System Architect, CPQ Specialist, OmniStudio Developer. Experience in multi-cloud and multi-org environments. Knowledge of integration tools (MuleSoft, Dell Boomi, etc.). Agile/Scrum project experience. Show more Show less
