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Salesforce Lead Architect

Salesforce Lead Architect

Clifyx Technology

10 - 15 years

50 - 55 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

Architecture Billing Cloud Routing ICT Application Architect microsoft IT operations System Architect Salesforce

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Full Time

Job Description

10 years of experience in Salesforce architecture and implementation. Detailed JD Salesforce Certified Application Architect or System Architect, and Service Cloud Consultant 10 years of experience in Salesforce architecture and implementation. Ability to collaborate and lead workshops with cross-functional teams including IT, operations, and business stakeholders. Experienced in ensuring seamless Omni-Channel routing and agent experience across voice, chat, and email. Proven expertise in Salesforce Service Cloud, Omni-Channel setup, and ICT architecture. Mandatory skills* Salesforce Certified Application Architect or System Architect, and Service Cloud Consultant 10 years of experience in Salesforce architecture and implementation. Ability to collaborate and lead workshops with cross-functional teams including IT, operations, and business stakeholders. Experienced in ensuring seamless Omni-Channel routing and agent experience across voice, chat, and email. Proven expertise in Salesforce Service Cloud, Omni-Channel setup, and ICT architecture. Desired skills* Hands-on experience integrating Amazon Connect and BYOT solutions.

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