Salesforce Functional Lead

Viraaj HR Solutions Private Limited

5 years

20 - 23 Lacs

chennai tamil nadu india

Posted:1 month ago| Platform:

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Skills Required

salesforce discovery capture service data model security configuration automation flow support integration migration planning triage management agile training consulting communication jira confluence writing certification apex constraints certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Senior Salesforce Functional Lead
Role & Responsibilities

Lead requirement workshops and stakeholder discovery sessions to capture business objectives, process flows and acceptance criteria across sales, service and operations functions.
Translate business requirements into pragmatic Salesforce solution designs (data model, page layouts, flows, record types, security & sharing rules) and produce clear functional specifications.
Own configuration, validations, automation (Lightning Flow, Process Builder replacement patterns), and support the technical team on integration and data-migration approaches.
Coordinate end-to-end delivery activities: sprint planning, UAT, defect triage, release management and cutover to production in an Agile environment.
Act as primary client-facing functional lead — manage expectations, present demos, lead change-management activities, and ensure adoption through training and documentation.
Mentor junior consultants, define functional best practices, and contribute to estimations, RFP responses and solution governance.

Skills & Qualifications

Must-Have

5+ years hands-on Salesforce functional experience, with at least 2 years in a lead/consulting role delivering enterprise implementations.
Proven experience across Sales Cloud and Service Cloud; Experience Cloud and CPQ exposure is required/preferred depending on project scope.
Strong configuration skills (Lightning, Flows, validation rules, security model) and practical understanding of data migration and integration patterns.
Excellent stakeholder management, communication skills and experience running workshops, UAT and training sessions.
Familiarity with Agile delivery (Jira/Confluence), release management and writing functional specifications; Salesforce Administrator (ADM-201) or equivalent certification preferred.

Preferred

CPQ implementation experience, knowledge of Apex/technical constraints, or progress toward Salesforce certifications (Platform App Builder/Consultant/Architect paths).
Consulting or client-facing background with exposure to large enterprise programs, ISV integrations or multi-cloud landscapes.

Skills: configuration,sales,service,functional,salesforce

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