54 Salesforce Configuration Jobs - Page 2

As a Salesforce GTM (Sales, Marketing Cloud) Lead, you will be responsible for driving the delivery, optimization, and continuous enhancement of Salesforce Sales and Marketing solutions. This role requires a combination of technical and functional expertise along with a strong business-facing orientation. You will be supporting project execution, enhancements, releases, and technical debt management while collaborating closely with stakeholders to ensure the development of scalable, efficient, and reliable Salesforce platforms in a global environment. Your key responsibilities will include leading the delivery of Salesforce Sales and Marketing solutions across various projects, enhancements, and releases. You will take ownership of end-to-end initiatives by defining scope, impact, timelines, and priorities. Collaborating closely with business stakeholders to gather requirements, align expectations, and drive successful solution adoption will be crucial. Additionally, you will identify and address technical debt proactively to ensure ongoing platform health, scalability, and stability. Driving initiatives for system stability, process improvements, automation opportunities, and enhanced user experience will also be part of your role. Effective communication across global teams, including those in the US and India, is essential for smooth coordination and transparency throughout the project lifecycle. You will participate in technical discussions, translate business needs into actionable solutions, and contribute to high-quality Salesforce deliveries. Providing regular project and task status updates while serving as a key point of escalation for delivery and operational issues are also key responsibilities. Furthermore, you will contribute to DevOps and release management practices, encouraging a collaborative, solution-oriented approach within cross-functional teams to support broader business transformation goals. To be successful in this role, you should have at least 8 years of hands-on experience with Salesforce Sales and Marketing clouds in fast-paced, global organizations. You must possess proven experience in implementing and developing in Apex, Lightning Web Components (LWC), Visualforce, and Java, along with a strong functional understanding of Lead-to-Cash business processes. Experience with REST/SOAP APIs and building integrations between Salesforce and other enterprise platforms is also required. Additionally, expertise in Salesforce configuration, customization, and integration strategies is essential. A proactive, solution-driven mindset, excellent communication and interpersonal skills, and the ability to collaborate effectively across business and technical teams are key attributes for this role. You should also have experience working across multiple geographies and time zones and be familiar with DevOps principles and hands-on involvement in CI/CD and release automation frameworks. A bachelor's degree in information technology, Computer Science, Business Administration, or a related field is required, along with Salesforce certifications such as Sales Cloud Consultant, CPQ Specialist, or Administrator (preferred). Preferred skills include working knowledge of Community Cloud, Service Cloud, or CPQ, exposure to integration between Salesforce and boundary systems, and familiarity with Salesforce DevOps tools and automation platforms. Adaptability to a dynamic environment and the ability to contribute to process optimization and delivery excellence will also be advantageous.,

As a skilled Salesforce Certified Administrator with 4 years of hands-on experience, your primary responsibility will be to manage, optimize, and enhance our Salesforce CRM platform. You should be proficient in Salesforce configuration, process automation, and user support, demonstrating a track record of driving efficiency and user adoption. Collaboration with cross-functional teams to align Salesforce solutions with business objectives is crucial for ensuring seamless operations and exceptional customer experiences. Your key responsibilities will include managing all aspects of Salesforce administration, such as user setup, profiles, roles, permissions, sharing rules, and public groups. Additionally, you should possess proficiency in Salesforce.com Administration and experience with Validation Rules, strong analytical skills for creating dashboards, and excellent verbal and written communication skills. Being able to work on-site in Kochi is a requirement, along with holding a Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in project management and knowledge of data science would be considered advantageous.,

Role & responsibilities JD : Job Summary: We are seeking a 04 skilled Salesforce Developer with 3+ years of experience to join our dynamic team. The ideal candidate should have strong expertise in Salesforce Administration, Lightning Web Components (LWC), configuration, and customization. You will be responsible for developing, implementing, and optimizing Salesforce solutions to enhance business processes and user experience. Key Responsibilities: • Develop and customize Salesforce applications using LWC, Apex, Visualforce, and Lightning components. • Configure and manage Salesforce objects, fields, workflows, validation rules, and process automation. • Perform Salesforce administration tasks, including user management, security settings, and data management. • Integrate Salesforce with third-party applications using REST/SOAP APIs. • Troubleshoot and resolve technical issues, ensuring optimal performance of Salesforce applications. • Collaborate with stakeholders to gather business requirements and translate theminto scalable solutions. • Stay updated with the latest Salesforce releases and best practices. • Develop and maintain technical documentation for system processes and customizations. Required Skills & Qualifications: • 3+ years of experience as a Salesforce Developer. • Strong proficiency in Salesforce Admin, LWC, Apex, Visualforce, and SOQL/SOSL. • Hands-on experience in Salesforce configuration (custom objects, workflows, validation rules, process builder, and flows). • Experience in Salesforce customization, including triggers, batch jobs, and scheduled jobs. • Knowledge of Salesforce integrations using REST and SOAP APIs. • Familiarity with CI/CD tools, version control (Git), and deployment tools (Copado). • Salesforce Administrator and Platform Developer I certification, Einstein Analytics(Prefferd) . • Strong problem-solving skills with attention to detail. • Excellent communication and collaboration abilities. Nice-to-Have: • Experience with Salesforce CPQ, Service Cloud, or Sales Cloud. • Knowledge of JavaScript frameworks (React, Angular, etc.) for frontend integration. • Understanding of Agile/Scrum methodologies.

As a Salesforce Developer at Aristocrat, you will be responsible for building a portfolio of business solutions that integrate with Aristocrat's Global ERP, BI, CRM, and PLM systems. Your primary focus will be on delivering high-quality work to clients in adherence to Aristocrat's methodologies, ensuring client satisfaction throughout the process. Your role will require a strong understanding of Salesforce Declarative Programming and Administration, encompassing the development of code, Lightning Web Components, custom objects, Visual Force pages, Apex, reports, workflows, and assignment rules. Additionally, you should have experience working with Sales Cloud, Service Cloud, Field Service Lightning, and Community Portal within the Salesforce ecosystem. It is essential to possess knowledge of CI/CD practices, automated release processes, version control systems, and Integrated Development Environments (IDE). Proficiency in an open-source programming language such as Java and JSON is also expected in this role. As a Salesforce Developer, you will be responsible for developing, implementing, and maintaining detailed work plans with traceable requirements, appropriate controls, governance structures, and monitoring mechanisms to ensure timely, on-budget, and high-quality outcomes. Collaboration with technical leads to align with best practices, high code quality, and Aristocrat's long-term objectives will be a key aspect of your work. You should excel in Salesforce configuration, development, integration, and customization of complex environments, delivering customized solutions to support critical business functions and project objectives. Effective communication with project managers, product managers, administrators, and fellow developers is crucial to designing cohesive project strategies and ensuring seamless collaboration throughout all phases of development, testing, and deployment. Furthermore, you will be expected to develop software solutions utilizing Salesforce.com API framework, custom integrations, and third-party APIs. Working in an agile team environment, you must demonstrate the ability to adapt to changing priorities and work effectively in high-pressure situations. The ideal candidate for this role will hold a Bachelor's Degree in Information Technology or a related field, along with at least 6 years of relevant technical experience, including a minimum of 5 years of full-time Salesforce experience. Possession of Salesforce Developer/Consultant/Administrator certification is highly preferred. In addition to technical skills, non-technical requirements include strong communication abilities, a process-oriented approach, self-motivation, and a commitment to delivering high-quality results. Proactive reporting of work status, creativity, and innovative thinking are valued qualities in this role. Joining Aristocrat offers the opportunity to work for a world leader in gaming content and technology, with a focus on delivering exceptional performance for B2B clients and providing entertainment to millions of players worldwide. The company values diversity, inclusivity, and employee wellbeing, striving to create an environment where individual differences are celebrated, and all employees have the chance to thrive. Aristocrat provides a robust benefits package, global career opportunities, and a workplace culture guided by values such as putting the player first, unleashing talent, fostering collective brilliance, and upholding good business practices. While travel is not expected for this role, candidates must be authorized to work in the job location without the need for visa sponsorship. As an Aristocrat Salesforce Developer, you will contribute to the mission of bringing joy to life through the power of play, embodying the company's commitment to responsible gameplay, corporate governance, and sustainability. Your dedication to excellence and innovation will be key to driving success in this dynamic and rewarding role.,

As a QA Lead for Salesforce, you will be responsible for developing and evolving formal QA processes in alignment with industry best practices. Your role will involve performing various types of testing such as functional, non-functional, regression, security, and integration testing. You will be tasked with creating and maintaining test plans, cases, and scripts to ensure comprehensive test coverage for critical business functions. Setting up environments and mock-up data accurately for testing purposes will be a key part of your responsibilities. Collaboration with the project team to translate requirements into test cases will be essential to ensure thorough coverage. Reporting on test results, analyzing test data, documenting findings, and providing feedback to ensure the final product meets quality standards will also be within your purview. You will be expected to develop and maintain automated test scripts using tools like Porvar or other relevant automation tools, with a focus on enhancing test automation coverage and efficiency continuously. To qualify for this role, you should possess a minimum of 8+ years of QA experience, with at least 5+ years of experience specifically in performing QA duties related to Salesforce. A strong understanding of Salesforce configuration and customization is crucial, along with excellent problem-solving skills. The ability to thrive in a fast-paced environment and strong interpersonal, written, and verbal communication skills are also essential requirements. Preferred qualifications for this position include experience with Non-Profit Cloud, familiarity with the Copado DevOps Platform, Salesforce Administrator Certification, and prior experience using test automation tools. If you are an immediate joiner and meet the requirements mentioned, we look forward to your application for this role based in Bangalore, Coimbatore, or Mysuru on a full-time basis.,

As a skilled Salesforce Business Analyst, you will play a crucial role in our dynamic team by leveraging Salesforce to drive business growth and efficiency. Your responsibilities will include analyzing business processes, identifying areas for improvement, and implementing Salesforce solutions to meet our business needs. Collaboration with business clients is key, as you will work closely with them to understand their requirements and gather detailed business and functional specifications. Your role will involve translating these requirements into detailed Salesforce functional specifications and designing solutions that align with our business objectives and best practices. You will configure Salesforce features such as objects, fields, workflows, and reports, and collaborate with the development team to customize Salesforce using Apex, Visualforce, and Lightning components. Developing and executing test plans to ensure the quality and functionality of Salesforce solutions will also be part of your responsibilities. In addition to assisting in the deployment of Salesforce solutions with minimal disruption to business operations, you will provide ongoing support and training to end-users, oversee data migration, integration, and maintenance for data integrity, and stay updated with the latest Salesforce releases and features. Clear and effective communication with clients throughout the project lifecycle is crucial, and you will also be responsible for preparing and presenting project updates, reports, and documentation to various audiences. Qualifications: - Immediate joiner - Bachelor's degree in business, Information Technology, or related field - 3-5 years of experience as a Salesforce Business Analyst or similar role - Salesforce certifications (e.g., Salesforce Administrator, Salesforce App Builder) are highly desirable - Strong understanding of Salesforce platform capabilities and functionalities - 5 days working Join our team to be a part of a positive company culture where your skills and expertise as a Salesforce Business Analyst will make a significant impact on our business growth and efficiency. Thank you, Team HR,

Vlocity Developer (Salesforce Industries) CPQ Experience Preferred Locations: Noida, Meerut, Pune, Bangalore, Faridabad Salary: Up to 14-15 LPA Experience: 3.5+ years Joining: Immediate joiners preferred Role Overview We are looking for a skilled Vlocity Developer with expertise in Salesforce Industries to design, develop, and implement Vlocity solutions. Hands-on experience with CPQ (4-5 months minimum) is preferred. Key Responsibilities Develop & customize Vlocity solutions on the Salesforce platform Configure and optimize Vlocity OmniScript, Integration Procedures, DataRaptors, and Templates Work closely with stakeholders to gather and translate business requirements into technical solutions Integrate Vlocity with third-party systems using REST, SOAP, and other integration methods Collaborate with Salesforce developers for seamless platform integration Troubleshoot, debug, and optimize Vlocity applications Participate in code reviews and ensure compliance with best practices Maintain technical documentation for custom configurations Required Skills & Experience 3+ years of hands-on Vlocity development experience (Salesforce Industries) Proficiency in OmniScript, Integration Procedures, DataRaptors, and Vlocity Templates Strong knowledge of the Salesforce platform (Apex, Visualforce, Lightning, SOQL) Experience in Salesforce configuration, customizations, and integrations Working knowledge of Salesforce CPQ (preferred) Familiarity with web services (REST, SOAP) & integration patterns Strong problem-solving & troubleshooting skills Experience with Agile development methodologies Excellent communication & collaboration skills Skills: integration,salesforce platform,lightning,vlocity templates,salesforce integrations,visualforce,communication,code,dataraptors,skills,problem-solving,soap,salesforce configuration,omniscript,salesforce industries,salesforce customizations,integration procedures,soql,business requirements,collaboration,rest,vlocity development,agile development methodologies,agile,apex,salesforce,salesforce cpq,troubleshooting,

Salesforce Lead Location: Hyderabad Immediate Requirement: Bourntec is a leading service provider in digital, cloud, and data transformations across the globe, using the power of cutting-edge technologies including AI. We are seeking an experienced Salesforce Lead to join our team. KEY RESPOSIBILITIES We are seeking a highly skilled Salesforce Lead is responsible for leading the Salesforce implementation, administration, and enhancement for the organization . The Salesforce Lead will collaborate with business stakeholders to gather requirements, design solutions, and ensure that Salesforce is utilized to its full potential to drive business outcomes. Key Responsibilities: Lead and manage the implementation, customization, and optimization of Salesforce solutions to meet business needs, ensuring successful project delivery. Oversee a team of Salesforce administrators, developers, and analysts, providing mentorship and guidance to ensure project success and continuous skill development. Design, configure, and implement Salesforce solutions (including Lightning, Apex, Visualforce, and integrations) to meet business requirements. Work closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions. Perform administrative tasks such as user management, security configurations, data management, and reporting. Implement automation (Workflows, Process Builder, Flow) and optimize business processes using Salesforce tools to improve efficiency and effectiveness. Collaborate with other teams to manage integrations between Salesforce and other business systems, ensuring seamless data flow. Establish and enforce best practices for Salesforce development, customization, and data management across the organization. PREFERRED QUALIFICATIONS & SKILLS 5 years of experience in Salesforce administration and development, with at least 2 years in a leadership or managerial role Must Have: LWC, Triggers, Integration, Visualforce, and Lead must have strong expertise in Salesforce architecture, configuration, and customization, along Sales/Service Cloud, Apex, and integrations is essential Experience with Salesforce integrations and APIs (REST, SOAP). Expertise in Salesforce administration, including user setup, roles, profiles, security, and data management. Experience in designing and implementing business workflows, automation, and processes in Salesforce. Strong problem-solving skills and ability to troubleshoot complex issues. Certified PD1, PD2

Lead the design, development, and deployment of Salesforce solutions. Customize using Apex, Visualforce, and Lightning. Manage integrations, mentor team, and ensure data security and compliance. Required Candidate profile Experienced Salesforce Developer with 8+ years in Apex, Lightning, and Visualforce. Strong in integrations, mentoring, and technical leadership. Certified professionals preferred.

LWC, APEX APIs, APEX, Triggers,Visual Force , Lightning/Aura, and SLDS,Web Services– REST APIs and JSON,SFDC Sales/Service,Experience Cloud,SDLC.JavaScript, Salesforce lightning,Salesforce platform,Sales Cloud,API & Integration

Notice Period: Immediate iSource Services is hiring for one of their client for the position of Salesforce Business Analyst with FSL. About the Role - We are looking for a Salesforce Business Analyst with 3-5 years of relevant experience in Field Service Lightning (FSL) to join our team. In this role, you will work closely with business stakeholders to analyze requirements, design solutions, and drive successful Salesforce FSL implementations, ensuring alignment with field service operations. Key Responsibilities: Analyze business requirements and translate them into Salesforce FSL solutions. Configure and implement Field Service Lightning to optimize field service operations. Collaborate with stakeholders to define requirements, develop process flows, and provide recommendations for system improvements. Develop user stories, test cases, and support functional testing. Provide end-user training, documentation, and ongoing support. Stay updated with Salesforce FSL features and best practices to continuously improve solutions. Requirements: 3-5 years of experience as a Salesforce Business Analyst, with hands-on expertise in FSL. Strong understanding of Salesforce Service Cloud and FSL capabilities Excellent analytical, communication, and problem-solving skills. Proven experience in gathering requirements, creating documentation, and configuring Salesforce. Ability to work in an Agile environment. Salesforce certifications (Admin, FSL, or equivalent) are a plus.

Job Title: SF Lead Developer Experience: 7-15 Years Location: Remote, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad iSource Services is hiring for one of their client for the position of SF Lead developer. Job Description: We are looking for a skilled and experienced SF Lead Developer to join our team. The ideal candidate will have proficiency in Salesforce platform setup, configuration, and customization. The role will involve working on Salesforce declarative tools, data management, automation, and scripting, alongside Salesforce integration and data migration. Desired Candidate Profile: 7-15 years of experience in Salesforce development and platform expertise. Strong knowledge of Salesforce declarative tools and development skills in Apex and JavaScript. Strong understanding of data migration and integration processes. Excellent problem-solving, communication, and collaboration skills. Key Responsibilities: 1. Salesforce Platform Expertise: Proficient in Salesforce setup, configuration, and declarative customization. Strong knowledge of Salesforce declarative tools, including UI Configuration, Flow, and Validation Rules. Experience with Salesforce data modeling, object relationships, custom metadata types, and field types. Understanding of Salesforce security concepts such as data visibility hierarchy, profiles, roles, and sharing rules. 2. Data Management: Knowledgeable in data migration and integration tools (Data Loader, ETL tools). Ability to understand and apply data cleansing, de-duplication, and validation processes. Proficient in creating and managing reports and dashboards in Salesforce. 3. Automation and Scripting: (For Developer Consultant role) Experience with Salesforce automation tools (Apex triggers, Lightning Web Component, Batch Apex, Apex classes, etc.). Familiarity with scripting languages such as Apex and JavaScript. Preferred Certifications: Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer 1 Desired Candidate Profile: 7-15 years of experience in Salesforce development and platform expertise. Strong knowledge of Salesforce declarative tools and development skills in Apex and JavaScript. Strong understanding of data migration and integration processes. Excellent problem-solving, communication, and collaboration skills.

Notice Period: Immediate iSource Services is hiring for one of their client for the position of Salesforce BA. We are currently seeking a skilled Salesforce Business Analyst to join our dynamic team and help us leverage Salesforce to drive business growth and efficiency. As a Salesforce Business Analyst with 3-5 years of experience, you will be responsible for analyzing business processes, identifying areas for improvement, and implementing Salesforce solutions to meet business needs. Collaborate with business clients to understand their needs and gather detailed business and functional requirements. Translate business requirements into detailed Salesforce functional specifications. Design and propose Salesforce solutions that align with business objectives and best practices. Configure Salesforce features such as objects, fields, workflows, and reports. Collaborate with the development team to customize Salesforce using Apex, Visualforce, and Lightning components as needed. Develop and execute test plans to ensure the quality and functionality of Salesforce solutions. Assist in the deployment of Salesforce solutions, ensuring minimal disruption to business operations. Provide ongoing support and training to end-users, addressing any issues or questions that arise. Oversee data migration, integration, and maintenance to ensure data integrity and accuracy. Stay updated with the latest Salesforce releases, features, and best practices. Maintain clear and effective communication with clients throughout the project lifecycle. Prepare and present project updates, reports, and documentation to various audiences. Work with the sales team to provide pre-sales support, including product demonstrations, presentations, and RFP/RFI responses. Conduct discovery sessions with clients to understand their pain points and business goals. Assist in solution design, effort estimation, and proposal preparation. Act as a bridge between technical and business teams, explaining Salesforce capabilities to non-technical stakeholders. Salesforce Business Analyst BRD FRD CRM experties

Contract Role Job Summary: We are looking for an experienced Salesforce Developer with over 5 years of hands-on experience in Apex code development, deployment, and configuration within Salesforce environments. The ideal candidate will also have solid experience in CI/CD pipelines and DevOps tooling to ensure smooth deployments and environment management. Key Responsibilities: Design, develop, test, and deploy custom Apex classes, triggers, Visualforce pages, and Lightning Components. Perform Salesforce configuration, including workflows, validation rules, flows, and process builders. Manage and execute end-to-end deployments across multiple Salesforce environments. Build and maintain CI/CD pipelines using tools such as Gearset, Copado, Jenkins, Git, or Azure DevOps. Collaborate with cross-functional teams to define, build, and deliver innovative solutions on the Salesforce platform. Ensure code quality and performance through unit testing, code reviews, and best practices. Troubleshoot and resolve complex Salesforce system issues and deployment failures. Mandatory Skills: Strong expertise in Salesforce Apex, SOQL, SOSL, and Lightning Framework (Aura/LWC). Experience with Salesforce DX and version control tools (Git, Bitbucket). Hands-on with DevOps tools for Salesforce: Gearset, Copado, Jenkins, or equivalent. Experience in managing Salesforce sandbox environments and performing metadata deployments. Good understanding of Salesforce Governor Limits and performance optimization. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote.

Role Overview We are seeking a dynamic Salesforce QA Engineer with hands-on experience in manual testing, Salesforce administration, and Provar test automation. The ideal candidate will be responsible for ensuring the quality, reliability, and performance of our Salesforce platform by designing, executing, and maintaining test plans and automation frameworks, while also managing basic Salesforce configuration and admin tasks. Key Responsibilities Quality Assurance & Testing Design, develop, and execute manual and automated test cases for Salesforce applications (Sales, Service, etc.). Perform functional, regression, smoke, and integration testing across different Salesforce modules. Validate workflows, process builders, triggers, approval processes, and integrations. Track, report, and manage defects using JIRA (or similar tools). Maintain QA test documentation, traceability matrix, and coverage reports. Provar Automation Build and maintain test automation scripts using Provar for Salesforce web UI and API flows. Integrate Provar automation suites with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Identify automation opportunities and drive test coverage improvements. Salesforce Admin Responsibilities Support complex Salesforce configuration (custom objects, fields, profiles, page layouts, validation rules, etc.). Collaborate with Salesforce Admins and Developers to support testing and deployment activities. Assist with sandbox management, data loading (via Data Loader or Workbench), and test data creation. Required Skills & Qualifications 5/6+ years of experience in Salesforce testing (manual and automation). Hands-on experience with Provar Automation Tool (must-have). Strong understanding of Salesforce ecosystem (Sales/Service Cloud, CPQ preferred). Experience with Salesforce admin/configuration tasks. Familiarity with testing REST/SOAP APIs (Postman or Provar API tests). Proficient in tools: JIRA Good understanding of Agile/Scrum methodologies. Salesforce Admin Certification (ADM-201) is a plus. Skills: regression testing,functional testing,salesforce,provar test automation,salesforce admin certification (adm-201),salesforce administration,smoke testing,agile methodologies,test automation,salesforce configuration,manual testing,integration testing,rest/soap api testing,automation,jira Location-remote, Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad

Lead - Salesforce Architect Key Responsibilities Design and lead the delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Health Cloud . Apply best practices to leverage Salesforce out-of-the-box features effectively and minimize custom development. Lead technical solutioning using Apex , Lightning Web Components (LWC) , and declarative tools. Architect integrations between Salesforce and external systems using MuleSoft , REST/SOAP APIs, and middleware platforms. Define and implement CI/CD deployment strategies using tools like Git, Jenkins, Azure DevOps, Copado, or Gearset.Translate complex business requirements into scalable and maintainable Salesforce solutions. Conduct code and architecture reviews to ensure compliance with best practices, performance, and security standards. Collaborate with stakeholders and cross-functional teams to guide platform strategy and roadmaps. Required Qualifications 8+ years of hands-on experience on the Salesforce platform, with at least 3 years in an architect role. Expertise across multiple Salesforce clouds including Health Cloud (preferred but optional) , Sales Cloud , and Service Cloud . Strong development experience with Apex , LWC , and the Salesforce metadata model. Deep understanding of Salesforce configuration, security, sharing model, automation tools, and platform limits. Proven experience with MuleSoft for API-led integration design and enterprise service orchestration. Strong grasp of CI/CD , DevOps, and sandbox management practices in Salesforce environments. Ability to lead architectural discussions and translate business goals into robust technical designs. Salesforce Certifications Required or Strongly Preferred Salesforce Certified Platform Developer I (Required) Salesforce Certified Platform Developer II (Preferred) Salesforce Certified Sharing and Visibility Architect (Required) Salesforce Certified Sales Cloud Consultant (Required) Salesforce Certified Service Cloud Consultant (Required) Salesforce Certified Application Architect (Strongly Preferred or In Progress)

5 years of experience as a Salesforce Developer, with a strong proficiency in Apex code, Visual force pages, and Lightning Components. Salesforce Platform Developer II certification is required; additional certifications such as Salesforce Certified Administrator and Salesforce Certified Platform App Builder are a plus. Extensive experience with Salesforce configuration, customization, and integration using Salesforce APIs, REST, SOAP, etc. Solid understanding of Salesforce data model, security model, and governor limits. Experience with Agile development methodologies and tools such as Jira. Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Self-motivated and proactive with a strong commitment to continuous learning and professional development.

Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. For more information, visit www.acuitykp.com Position Title- Associate Director Experience Level-8+yrs Department-IT Location-Gurgaon Job Summary We are seeking a Salesforce Techno-Functional Consultant to play a key role in the global ERP & CRM rollout, focusing on Salesforce solutions, integrations, and business process optimisation. This role requires a strong blend of technical expertise and business process understanding, working closely with stakeholders to configure, customise, and integrate Salesforce with other enterprise applications, including Oracle Fusion, Anaplan, Darwinbox, Power BI, and Payroll systems. The ideal candidate will have hands-on experience in Salesforce configuration, development (Apex, LWC), automation, and system integrations, along with a deep understanding of sales, service, and customer engagement processes. Key Responsibilities Solution Design & Development: Work with business stakeholders and functional teams to understand CRM requirements and translate them into scalable Salesforce solutions. Configure and customise Salesforce Sales Cloud, Service Cloud, and Experience Cloud based on business needs. Develop Apex classes, triggers, Lightning Web Components (LWC), and Flows to automate key business processes. Integrate Salesforce with ERP (Oracle Fusion), HRMS (Darwinbox), Finance (Anaplan), BI (Power BI), and Payroll systems using Mulesoft, REST/SOAP APIs, or middleware solutions. Ensure compliance with Salesforce best practices, security standards, and governance policies. Business Process Optimisation & Functional Consulting: Act as a trusted advisor to business users, guiding them on Salesforce capabilities, process improvements, and automation. Conduct business process analysis, gap assessments, and requirement gathering workshops. Design custom workflows, approval processes, and validation rules to enhance system efficiency. Drive user adoption and training efforts, ensuring business teams maximise Salesforce capabilities. • Support Salesforce release management, sandbox refreshes, and production deployments. Data Management & Reporting: • Oversee data migration, deduplication, and cleansing efforts to maintain Salesforce data integrity. • Build custom reports and dashboards in Salesforce and integrate with Power BI for advanced analytics. • Implement data security policies, role hierarchies, and field-level access controls. Support & Continuous Improvement: • Troubleshoot Salesforce issues, provide ongoing system support, and implement enhancements as needed. • Stay updated with Salesforce releases, industry trends, and best practices, ensuring continuous system optimisation. • Work with cross-functional teams (IT, Sales, Marketing, Customer Support, and Finance) to align Salesforce with broader business strategies. Technical & Tool Expertise: • Expert-level experience in Salesforce Administration and Development (Apex, LWC, Flows, Process Builder, Triggers). • Hands-on experience with Salesforce APIs, Mulesoft, and third-party integrations. • Strong knowledge of Sales Cloud, Service Cloud, and Experience Cloud. • Proficiency in SOQL, SOSL, and data modeling for Salesforce. • Experience working with DevOps and CI/CD tools for Salesforce (Gearset, Copado, Jenkins). • Familiarity with OAuth, SAML, and Single Sign-On (SSO) configurations. • Understanding of AI-driven Salesforce solutions (Einstein Analytics, AI-powered automation) is a plus. Key Competencies • Key Requirements Essential Skills & Experience: • 7+ years of experience in Salesforce consulting, development, and administration. • Proven experience in Salesforce implementations and integrations with enterprise applications. • Strong background in business process mapping, automation, and optimisation. • Hands-on experience with multi-cloud Salesforce environments. • Excellent communication and stakeholder management skills. Preferred Qualifications: • Salesforce Certifications: Salesforce Administrator, Salesforce Platform Developer, Sales Cloud Consultant, or Service Cloud Consultant. • Experience with multi-cloud deployments and Salesforce CPQ, Marketing Cloud, or Field Service Lightning. • Familiarity with Agile methodologies and Jira for project management. • Understanding of AI/ML applications in CRM automation.

Role will be to cover the system configuration, implement the new complex features, We expect you to cover both user support and change management. Key Responsibilities: Manage and configure the Salesforce platform to support evolving business requirements Implement and maintain complex features , workflows, custom objects, and validation rules Provide user support , including issue resolution, permissions setup, and training Lead and execute change management processes related to Salesforce enhancements and upgrades Collaborate with business and technical stakeholders to translate requirements into scalable solutions Ensure data integrity and conduct regular system audits and cleanup activities.

We seek a Salesforce Architect who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. What will help you succeed: Fluent English Salesforce Configuration Customization (sales, service and Experience cloud) Lightning framework(LWC OR Aura) Integration Location- Pune/Indore/Ahmedabad/Hyderabad/ Bangalore #Hybrid Architectural Design / Oversight Responsible for technical architecture for multiple work streams Responsible for owning and leading technical discussions with the client Has a bigger scale and big-picture knowledge awareness and ownership. I.e. owns architecture patterns, practices, and principles not limited to Salesforce core only, but touching all the different clouds, integration, security, data, and DevOps Contributes towards Practice Development within Globant Able to work across multiple projects simultaneously Primarily focuses on design activities, but can either transition into a Tech Lead role or reduce assignment on Architectural Design / Oversight Technical Lead responsibilities Responsible for technical architecture for multiple work streams Responsible for owning and leading technical discussions with the client Has a bigger scale and big-picture knowledge awareness and ownership. I.e. owns architecture patterns, practices, and principles not limited to Salesforce core only, but touching all the different clouds, integration, security, data, and DevOps Contributes towards Practice Development within Globant Able to work across multiple projects simultaneously Primarily focuses on design activities, but can either transition into a Tech Lead role or reduce assignment on a project, depending on the engagement and program Communication Able to communicate clearly and concisely in verbal and written fashion Explain technical concepts to a non-technical audience Adapts communication to the audience Able to challenge the client and justify their own viewpoint, Able to lead difficult conversations with the client Can influence clients' architects and decision makers on the best approaches to (not limited): principles, patterns, investment, tools, licenses Presentation Leads the design of client-facing presentations and delegates ownership of elements of the presentation to team members Able to present in an organized, coherent fashion and adapt their presentation style to their audience Able to present in client-facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to the client challenges Able to respond to feedback and tailor messaging Audience can range from technical people to C-level stakeholders, a wider scale than Technical Lead Collaboration Establishes a collaborative environment with the team and client Leads and delegates tasks in an assertive and effective way, while not neglecting the review and assurance processes Leadership Is a role model for junior team members and provides mentorship Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities Delegates effectively, quality-assuring the configuration completed by the team Takes ownership of all technical areas (e.g. DevOps, Integration) and supports the development of others in this area Knowledge Leads Globant internal initiatives such as enablement sessions, the graduate programme, and mentoring Drives adoption of industry best practices within specific areas Delivery Takes accountability for the overall solution design and build of complex engagements Actively plan design, build, and test activities, working with the Project Lead to identify and mitigate risks to the project Confident in Agile delivery in large-scale, complex engagements Commercial Adheres to administrative compliance (e.g. timesheets) Leads the identification and scoping/ estimation of additional scope and activities Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients Provides oversight and assurance of the scoping and estimation of projects being supported by Technical Leads Technical Approximately 10+ years of experience A Salesforce expert with excellent hands-on experience in Salesforce Platform, Configuration, Integration, and Customization. Must have knowledge of Sales, Service, and Experience cloud. Other clouds will be an added advantage. Able to produce clear solution design documentation Confident in presenting designs in client forums (e.g. Design Authorities) Recommended Certs: CSA, CAA a project, depending on the engagement and program.

Job Title: Salesforce Business Analyst Hybrid (East Mumbai) Company Location: East Mumbai Work Mode: Hybrid (3 days mandatory from office) Experience Required: Minimum 7+ Years Job Type: Full Time Job Description We are looking for an experienced Salesforce Business Analyst to join our team in East Mumbai . The ideal candidate will have a strong background in Salesforce CRM , particularly Sales and/or Service Cloud , and a proven track record of gathering requirements, designing business processes, and driving configuration-based solutions on the Salesforce platform. Key Responsibilities Minimum 7+ years of hands-on experience as a Salesforce Business Analyst . Gather, document, and analyze business and functional requirements (BRD & FRD). Configure Salesforce features: Flows, fields, page layouts, record types, custom settings, dashboards, reports . Collaborate with business and development teams for solutioning and implementation. Conduct workshops and meetings with stakeholders to understand business needs. Design data flow diagrams , process flow diagrams , and visual workflow charts . Perform gap analysis and support UAT and end-user training. Provide ongoing support, issue resolution, and enhancements. Prepare project documentation and support change management efforts. Key Skills Salesforce Sales Cloud / Service Cloud (Mandatory) Salesforce Configuration (Flows, Reports, Dashboards, etc.) Strong skills in business process modeling , data analysis , and troubleshooting Excellent verbal and written communication skills Experience using MS Office tools : Word, Excel, PowerPoint, Project, Visio Preferred Certifications (any of the following): Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Platform Developer I (PD1) Additional Details Industry Type: IT Services / Consulting Functional Area: IT Software Application Programming / Maintenance Role Category: Business Analyst Role: Salesforce Business Analyst Location: East Mumbai (Hybrid – 3 days onsite mandatory) Employment Type: Permanent / Full Time

Experience in implementing Einstein and Data Cloud solutions (at least one implementation) Develop and maintain Salesforce applications, focusing on advanced Apex programming and Lightning Web Components Handle large data volumes and ensure performance optimization Utilize Salesforce APIs (REST, SOAP, Bulk APIs) to integrate with external systems securely and efficiently Design and implement complex Flows, validation rules, and process automation solutions Configure middleware platforms for seamless data flow between Salesforce and other systems Troubleshoot Salesforce configuration, custom development, and integration issues Collaborate with cross-functional teams to gather requirements and deliver custom solutions Perform code reviews and ensure development best practices Create and maintain technical documentation Identify opportunities for automation and optimization

As the Senior Salesforce QC Administrator, you will be instrumental in driving operational efficiency and data integrity by managing Salesforce configurations, integrations, and change management processes. You will collaborate closely with various departments to understand their business needs and translate them into effective Salesforce solutions. You will serve as a subject matter expert to support individual departments. Responsibilities: Salesforce Administration: Partner with sales, service, and operations teams to understand their needs and configure Salesforce accordingly. Manage the Salesforce instance, security, permissions, and data governance. Design and implement automations and workflows to streamline business processes. Configure and maintain custom objects, fields, layouts, and reports & dashboards. Integrate Salesforce with other enterprise applications (e.g., CRM, ERP). Develop and maintain Salesforce documentation and user training materials. Analyze Salesforce data to identify trends and opportunities for improvement. Stay up to date on the latest Salesforce features and best practices. Implement effective change control procedures and documentation. Quality Control & Testing: Establish testing protocols to validate Salesforce updates before deployment. Develop automated testing scripts and manual validation processes to ensure system integrity. Conduct thorough sandbox testing and user acceptance testing (UAT) in collaboration with stakeholders. Maintain strict version control and change logs to document testing results and system modifications. Deployment & Change Management: Lead deployment efforts, ensuring that Salesforce changes move from sandbox to production with minimal disruption. Manage release cycles, including hotfixes, major updates, and system enhancements. Implement structured rollback plans to mitigate deployment risks. Maintain documentation in Azure DevOps, tracking all system changes and deployment statuses. Oversee the intake of change requests, ensuring clear documentation, prioritization, and implementation guidelines. Ensure all deployments meet compliance and security standards, adhering to best practices for data governance. Qualifications Minimum of 7 years managing complex projects in an English-based environment. Ability to work independently and manage multiple priorities. Minimum 3 years of experience as a Salesforce Administrator. Excellent analytical and problem-solving skills. Proven experience in Salesforce configuration, customization, and automation. Strong understanding of Salesforce Sandbox Environments and deployment tools Experience with Salesforce integrations. Experience with Azure DevOps or similar version control systems. Strong understanding of change management principles and methodologies.

Technical Skills: Experience: 4+ years of experience working as a Business Analyst, with at least 2 years of experience in Salesforce. Good Experience into Sales and Service Cloud. Technical Skills: Proficiency in Salesforce configuration and customization, including workflows, process builder, and Lightning components. Analytical Skills: Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions (Having good documentation skills). Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels. Certifications: Salesforce Administrator and Salesforce Business Analyst certifications are preferred. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

POSITION OVERVIEW We are seeking a Production/Business Support specialist to provide application and BAU support for our Client Systems, particularly, our Salesforce CRMs. This role is responsible for providing first-line support for end-user queries and issues related to Client System functionalities and data. This role will also contribute to knowledge base and training material development, and support Service Level Agreement (SLA) initiatives to streamline processes and reduce resolution times. It's also a rotational shift Morning Night Afternoon. RESPONSIBILITIES • Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience. • Address non-self-serviceable requests, including configuration updates, data uploads, and bulk changes using tools like Salesforce Data Loader. • Log, prioritize, and collaborate with product teams on resolving Salesforce bugs and complex technical issues. • Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality. • Investigate and resolve data synchronization and upload errors across Salesforce and integrated systems. • Manage user accounts, roles, and permissions in compliance with security policies. • Maintain optimal system performance by proactively identifying and resolving potential issues. • Support user onboarding with training sessions and create knowledge base articles, training materials, and run books for common issues. • Gather user feedback and pain points, sharing insights with product teams to inform enhancements. • Contribute to quality assurance by validating new features and updates for functionality and reliability. • Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction. QUALIFICATIONS • Strong analytical and troubleshooting skills, with the ability to diagnose and resolve application and data issues. • Proficient in Salesforce configuration (e.g., workflows, validation rules, permissions, reports, dashboards). • Experience with data tools like Salesforce Data Loader for bulk updates and uploads. • Familiarity with resolving integration errors and providing creative solutions to system limitations. • Excellent communication skills to explain technical details clearly and concisely to users. • Experience in knowledge base management, documentation, and process improvement. • Background in Salesforce and other digital application technical support is a strong advantage.Role & responsibilities Preferred candidate profile