Software Engineer

3 - 8 years

12 - 15 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Description
  • Platform Administration:

    Administer and maintain the Salesforce platform, including user setup, profiles, roles, permissions, and sharing settings.
  • Customization Configuration:

    Configure and customize Salesforce objects, fields, page layouts, workflows, validation rules, and flows to meet business requirements.
  • Data Management:

    Manage data integrity through best practices, including data imports, exports, and cleanup.
  • Reporting Analytics:

    Create and maintain reports and dashboards to provide actionable insights into business performance.
  • User Support:

    Troubleshoot and resolve user issues, providing timely and effective technical support.
  • Documentation:

    Develop and maintain clear documentation for Salesforce processes, workflows, and configurations.
  • Stakeholder Collaboration:

    Work closely with stakeholders across various departments to gather requirements and implement effective Salesforce solutions.
  • Integrations:

    Assist with the integration and maintenance of Salesforce with other business applications (e.g., Outreach, 6sense).
  • Continuous Improvement:

    Stay current with Salesforce releases and best practices to recommend and implement platform improvements.
  • Security:

    Implement and maintain robust Salesforce security protocols to protect company data.

Technical Skills
  • Salesforce Certified Administrator

    certification is required.
  • Strong proficiency

    in Salesforce configuration and customization, including objects, fields, workflows, validation rules, and flows.
  • Deep understanding

    of Salesforce sharing and security models, including organization-wide defaults, role hierarchies, and sharing rules.
  • Demonstrated experience in creating and maintaining complex

    reports and dashboards

    .
  • Excellent analytical, problem-solving, and interpersonal skills.

Nice-to-have skills
  • Salesforce

    Advanced Administrator

    certification or other relevant certifications.
  • Hands-on experience with

    Salesforce DevOps tools

    (e.g., Gearset, Copado).
  • Experience with integrating third-party applications into Salesforce.

Qualifications
  • 3+ years of experience

    as a Salesforce Administrator in a hands-on-role.

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Incedo

Information Technology and Services

Utrecht

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