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Salesforce Business Analyst

Salesforce Business Analyst

Swits Digital

4 - 7 years

6 - 9 Lacs

hyderabad

Posted:15 hours ago| Platform:

Apply

Skills Required

computer science business transformation system maintenance data security analytical stakeholder management continuous improvement information technology technical support salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Business Analyst

Experience:

4 - 7 Years

Location:

Hyderabad, Telangana, India

Job Summary

We are seeking a skilled and results-driven

Business Analyst

with

4-7 years of experience

to join our team in Hyderabad. The ideal candidate will possess strong expertise in

SFDC Lightning

SFDC Integration

, and

SFDC Customization

, playing a key role in analyzing business needs, designing scalable Salesforce solutions, and driving operational excellence.

This role offers a unique opportunity to contribute to

business transformation initiatives

and enhance

customer experience

through innovative Salesforce solutions.

Key Responsibilities

Analyze and document business requirements, translating them into detailed functional and technical specifications for Salesforce (SFDC) solutions.
Collaborate with stakeholders to identify opportunities for
process optimization and automation
.
Design, develop, and implement
SFDC Lightning components
to improve usability and performance.
Lead and oversee
SFDC integration projects
, ensuring seamless data flow and system interoperability.
Customize Salesforce applications and workflows to meet diverse business requirements.
Provide
technical support, issue resolution
, and ongoing system maintenance for Salesforce environments.
Develop and maintain
comprehensive documentation
for SFDC configurations, processes, and integrations.
Conduct
end-user training
sessions and create user guides to ensure effective adoption of SFDC features.
Monitor system performance, identify bottlenecks, and recommend performance optimization strategies.
Collaborate with cross-functional teams to align SFDC capabilities with
organizational goals and KPIs
.
Ensure adherence to
data security, privacy, and compliance standards
in all Salesforce implementations.
Stay current with the latest Salesforce releases and features, providing recommendations for continuous improvement.
Prepare and deliver
status reports, dashboards, and project updates
to stakeholders.

Qualifications Skills

Bachelor s degree in
Information Technology, Computer Science, Business Administration
, or a related field.
4-7 years
of relevant experience as a
Business Analyst
, preferably in Salesforce environments.
Hands-on experience in
SFDC Lightning, SFDC Integration
, and
SFDC Customization
.
Strong understanding of
Salesforce data model, workflows, validation rules, and automation tools
.
Excellent analytical, problem-solving, and documentation skills.
Strong communication and stakeholder management skills, with the ability to translate technical terms into business language.
Proactive attitude towards
learning new Salesforce technologies
and adopting best practices.
Certification in Salesforce (e.g.,
Salesforce Certified Administrator or Business Analyst
) is a plus.

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