realfast.ai

About Role We are seeking an experienced Salesforce Quality Lead who will serve as both a hands-on QA practitioner and a founding QA team member. This individual will participate in building the QA organization while actively delivering testing for multiple Salesforce implementation, Agentforce, and AI transformation projects. As a founding QA team member, you'll help establish quality assurance practices from the ground up while ensuring exceptional quality delivery across our client engagements. You'll contribute to engagements that include: AI-related projects: Testing Agentforce implementations, Data Cloud integrations, and AI-powered Salesforce solutions. Salesforce projects: Quality assurance across Sales, Service, Experience, Platform, Industry Clouds, and products like Marketing Cloud, Tableau, MuleSoft, and Slack. Enterprise integrations: Testing complex integrations between Salesforce and other enterprise systems. What you'll do Establish and build the QA function from scratch, defining processes, standards, and best practices. Execute end-to-end testing for 3-4 concurrent Salesforce projects. Create comprehensive test plans, test cases, and execution strategies from business requirements. Perform functional, integration, regression, and UAT testing across multiple Salesforce clouds. Write basic automation scripts for repetitive manual testing tasks and regression suites. Validate data migrations, integrations, and system configurations. Partner with developers, solution architects, and business analysts to understand requirements. Facilitate UAT sessions with business users and gather feedback. Leverage AI tools and LLMs to enhance testing efficiency and coverage. Build and mentor a team of QA engineers as the function scales. Define QA metrics, KPIs, and quality gates for project delivery. What you'll bring 8-10 years of quality assurance experience with at least 5 years in Salesforce testing Proven experience building QA organizations or functions from scratch in previous roles Hands-on expertise in manual testing with basic automation scripting capabilities (JavaScript, Python, or similar) Admin-level understanding of Salesforce platform and at least 2-3 clouds (Sales, Service, Experience) Strong understanding of Salesforce integrations, enterprise system testing, and deployment processes Experience with both small-scale implementations and large enterprise projects Proficiency with test management tools (JIRA, TestRail, Zephyr) and Salesforce-specific testing tools (Provar, Copado Testing) Experience with modern automation frameworks (Playwright, Selenium, Cypress) and API testing (REST, SOAP) Understanding of data migration testing, ETL validation, and sandbox management Comfort with AI tools and ability to integrate them into QA workflows Exceptional communication skills and strong problem-solving abilities with attention to detail Ability to context-switch effectively across multiple projects This role is for you if You're excited about building a QA function from the ground up. You thrive in fast-paced environments managing multiple projects simultaneously. You're passionate about quality and have a track record of preventing issues before production. You're comfortable being hands-on while thinking strategically about scaling. You view AI as an opportunity to revolutionize quality assurance practices. You enjoy mentoring others and building high-performing teams. You can balance perfectionism with pragmatic delivery needs. You're deeply curious and driven to learn continuously about new testing methodologies. You take ownership and drive end-to-end quality delivery independently. This role is NOT for you if You expect established processes and frameworks to be in place. You're looking for a pure management role without hands-on involvement. You're uncomfortable with rapidly changing requirements and priorities. You prefer focusing on a single project at a time. You're seeking a platform engineering or pure automation role. You're not interested in exploring AI-enhanced testing approaches. You need a highly structured work environment to be effective. You shy away from taking ownership and driving quality initiatives. Certifications While not mandatory, the following certifications will strengthen your application: Salesforce certifications: Administrator Platform App Builder Platform Developer I (preferred for technical understanding) Testing certifications: ISTQB Certified Tester Certified Agile Tester (CAT) Any automation tool certifications (Selenium, Cypress, etc.)