Salesforce Administrator

As a Salesforce Administrator at Omnicom Global Solutions (OGS) in Bangalore/Chennai, you will play a crucial role in enhancing and managing Salesforce.com to meet the evolving needs of the organization. OGS is a dynamic innovation hub of Omnicom Group, committed to delivering scalable and contextualized solutions across various practice areas. Join our team of over 4000 colleagues dedicated to addressing our clients" most critical business challenges and be a part of our rapid growth. At Omnicom Health, you will be part of a global healthcare network focused on shaping the future of healthcare. Your work will have a meaningful impact on improving people's lives, contributing to a greater cause each day. Snow Companies, a pioneer in patient engagement marketing, partners with biotech and pharma brands to connect with patients and caregivers worldwide. Join us in crafting patient-centric communications that empower and enlighten, making a significant difference in healthcare. As a Salesforce Administrator, your responsibilities will include: - Understanding organization needs and context for development projects - Gathering and prioritizing requirements, mapping Salesforce.com features to business processes - Implementing enhancements, rolling out new features, and improving CRM information usage - Designing solutions for data mapping, object modeling, and workflow rules - Creating and maintaining user documentation, managing deployment processes, and implementing system updates - Collaborating with stakeholders and developers to plan and implement solutions - Developing reports, dashboards, and processes to ensure data quality and integrity - Customizing fields, page layouts, reports, and dashboards, and designing custom objects and code as required To qualify for this role, you should have: - A Bachelor's Degree in business or technology - 5+ years of experience as a Salesforce.com administrator - Strong project management skills and experience with data migration - Proficiency in Salesforce.com best practices, Appexchange, and Salesforce-to-Salesforce transfers - Python and HTML experience preferred - Excellent technical, business, and people skills - Salesforce.com Administrator and Advanced Administration Certification preferred - Ability to provide high-quality support, prioritize tasks, and meet deadlines - Strong problem-solving skills, excellent interpersonal and communication skills, and a passion for leveraging technology solutions Join us at OGS and Omnicom Health to be part of a collaborative team dedicated to innovation, growth, and making a positive impact on healthcare worldwide. Let's build the future together!,