Sales Team Lead

Job Description

We are seeking a dynamic and proactive Team Lead with prior experience in the EdTech industry and strong expertise in CRM . The ideal candidate will be responsible for managing and mentoring a team, driving performance, and ensuring achievement of organizational goals. Key Responsibilities: *Lead, manage, and mentor a team to ensure performance targets are met. *Monitor team KPIs and provide timely feedback and coaching. *Utilize CRM strategies to qualify and nurture leads effectively. *Collaborate with cross-functional teams for seamless workflow and productivity. *Conduct regular team meetings, performance reviews, and training sessions. *Ensure a high standard of customer engagement and satisfaction. *Drive improvements in lead conversion and follow-up processes. *Maintain reporting and documentation on team metrics and achievements. Key Requirements : * 2 to 3 years of total work experience with minimum 2 years in team handling. * Proven experience with CRM Tools. * Experience in EdTech industry is highly preferred. * Strong communication, leadership, and problem-solving skills. * Ability to work in a fast-paced, target-driven environment. * Bachelor’s/Master’s degree in any discipline. Work Location: Kochi Working Days: 6 Days a Week Employment Type: Full-Time Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Provident Fund Work from home Schedule: Day shift Morning shift Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have hands-on experience with CRM Tools? Education: Bachelor's (Required) Experience: Inside sales: 5 years (Required) Team management: 3 years (Required) Language: English (Required) Malayalam (Required) Location: Kochi, Kerala (Required) Work Location: In person Application Deadline: 22/06/2025 Expected Start Date: 23/06/2025