Sales Support Specialist

Company Description

Learningshala.in is a distance learning portal designed for parents, students, and education industry professionals seeking information on various distance courses offered by top universities in India and abroad. Our platform provides reliable information on distance learning courses and institutions. We have a dedicated team of admission counselors to assist students in gaining admission to distance learning programs at prestigious universities.

Role Description

This is a full-time on-site role for a Sales Support Specialist located in Noida. The Sales Support Specialist will handle customer service tasks, ensure customer satisfaction, and support sales operations. Responsibilities include processing orders, managing customer queries, providing detailed information on educational courses, and assisting the sales team with daily operations. The role also involves maintaining records, generating reports, and resolving any issues that may arise.

Qualifications

• Strong Analytical Skills
• Excellent Customer Service and Customer Satisfaction skills
• Effective Communication skills
• Knowledge of Sales Operations
• Bachelor's degree in Business, Marketing, or related field
• Proven experience in a similar role is beneficial
• Strong problem-solving abilities and attention to detail