Post sales support

Job Description

Company Description Learningshala.in is a distance learning portal providing parents, students, and education professionals with information on various distance courses offered by premier universities in India and abroad. The portal ensures reliable information on distance learning courses and universities. Our dedicated team of admission counselors assists students in gaining admissions to top-notch universities for distance education. Role Description This is a full-time on-site role for a Post Sales Support specialist located in Noida. The Post Sales Support specialist will be responsible for ensuring customer satisfaction, providing exceptional customer service, handling sales operations, and maintaining effective communication with clients. The incumbent will also analyze customer feedback to improve services and resolve customer inquiries efficiently. Qualifications Strong Analytical Skills to evaluate customer feedback and sales data Expertise in Customer Satisfaction and Customer Service Proficiency in Communication skills Experience in Sales Operations Excellent organizational and problem-solving skills Ability to work both independently and in a team Bachelor's degree in Business, Marketing, or related field Experience in the education industry is a plus Show more Show less