Sales Support Specialist

Role:

• Transactional & Operational Support:

  Assist in execution of transactions, customer co-ordination, improvising processes, identifying & plugging loopholes to ensure business efficiency

• Sales Support & Operations:

  Assist in setting up lead qualification metrics, sales SOPs, and CRM processes to streamline sales operations and ensure data accuracy.

• Sales Analytics & Performance Tracking:

  Monitor sales pipeline, track performance metrics, generate reports, and provide actionable insights to optimize revenue generation.

• Event Participation & Industry Networking:

  Plan and attend expos, trade shows, and B2B events to gain market intelligence and enhance brand visibility.

• Client Engagement & Sales Coordination:

  Support the sales team by managing client interactions, coordinating meetings, and facilitating deal closures.

• Strategic Outreach & Business Growth:

  Execute outreach campaigns (emails and targeted communication) and persistently follow up with prospects.

• CRM & Data Management:

  Maintain and update CRM records with client data, meeting notes, and actionable insights.

• Business Head Support:

  Assist in strategic initiatives, industry research, competitor benchmarking, and business development planning.

Requirements:

• 2-7 years of experience in sales support, revenue operations, or business development catering to MSMEs, emerging corporates, preferably in the financial services segment
• Experience in Sales support or Revenue Operations or Account Management catering to MSMEs will be highly preferred
• Prior experience in MSME Loans, Business Loans, Transaction Banking, or Supply Chain Finance (SCF) is preferred.
• Strong analytical skills with the ability to interpret sales data and optimize revenue processes.
• Proficiency in CRM systems like Zoho, HubSpot, & other SaaS tools.
• Excellent communication skills (written and verbal) and ability to engage with senior decision-makers.
• High-volume outreach experience, strong persuasion skills, and resilience to handle objections.
• Proactive, results-driven mindset with multitasking capabilities in a dynamic environment.

Location: