Sales Support Specialist

As a Sales Support Specialist at Accelleron, you will be an integral part of the Central Operations Team (COT) within the Global Service Sales team (S5). Your role will involve providing comprehensive administrative and operational support to ensure the efficient functioning of business operations. Reporting to the Division Support Manager, your key responsibilities will include: - Sales Planning & Documentation Support: - Creating and enhancing global sales planning templates for consistency and usability worldwide. - Tracking changes to templates and documentation to maintain up-to-date records. - Managing monthly and quarterly revenue updates with complete process ownership. - Preparing sales target-setting documents and monitoring the collection and accuracy of responses. - Reporting & Communication Support: - Assisting in preparing quarterly presentation material and content for the Head of Sales Info Calls. - Managing reporting pipelines related to signed agreements and ensuring data accuracy. - Supporting communication between sales, finance, and operations teams. - Data Management & CRM Oversight: - Addressing inconsistencies and data issues in CRM. - Identifying data entry errors and coordinating corrections with stakeholders. - Running periodic checks on CRM reports for reliable sales intelligence. - Operational Coordination & Follow-up: - Tracking overdue tasks and financial receivables for Global accounts. - Following up on outstanding commitments or missing data from regional sales teams. - Maintaining trackers or dashboards for transparency and status visibility. - Training & Meeting Administration: - Managing online Sales training sessions, including scheduling invites and coordinating with presenters. - Providing administrative support for internal meetings, workshops, and virtual sales forums. - Strategic and Ad-hoc Support: - Providing flexible support to strategic sales initiatives or business improvement projects. - Assisting in document collection, analysis, or coordination for global service sales programs. - Offering other support as needed. Requirements: - Bachelor's degree in Engineering, Diploma in Engineering, MBA, or relevant field; equivalent experience considered. - 3+ years of experience in sales operations support, customer service, or administrative coordination roles (preferably global). - Commitment to quality service, timely deliverables, and compliance. - Ability to collaborate with international teams and respect diverse cultures. - Proficiency in Microsoft suite, CRM tools, data analysis, and reporting. - Excellent communication, problem-solving, and analytical skills. Location: Vadodara Benefits: - Attractive compensation & benefits. - Employee Assistance Program. - Global parental leave program. - Flexible working models. To learn more about Accelleron, visit accelleron.com. Apply now to be a part of our dynamic team. Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate,