Sales Support Specialist

Sales Support Specialist

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This is a position with grade

14

This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to support the sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area. The work model for the role is: #LI-Onsite This role is contributing to the Process Automation business for Measurement & Analytics division based in Bangalore, India. You will be mainly accountable for: . Support the local sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers and provide technical support during the meeting. . Prepare/support the preparation of technical/commercial offers based on customer specification requirements, local business unit/feeder factory indications, and sales organization directives. Participate in the kick-off meeting organized by the project team. . Analyse customer needs and competitor offers through general market information and information provided by the sales organization. . Perform lost proposal analysis, identify the potential causes, and recommend future actions in cooperation with the sales/local business unit to obtain better future results.

Qualifications for the role

• 4 -8 Years of relevant work experience in sales support, bids, and proposals.
• Specialized knowledge of field instrumentation to measure and monitor flow, level, pressure and temperature.
• Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, full-cost model calculation, and technical query clarification.
• Knowledge of sales operations tools - Salesforce Opportunity Management, Reports, and Dashboards. Exposure and understanding of international standards - ISA, API, ANSI/ASME, ISO, IEC, and PIP
• Exposure and understanding of the industrial processes - Power Plant, Water, Metals & Minerals, Oil & Gas, Pulp Paper.
• B.E/ B. Tech (full-time) in Instrumentation or Electronics.

More about us

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory