Sales & Service Engineer

You will be joining Noccarc, a company specializing in designing and manufacturing Smart Medical Devices and an integrated Digital Platform for ICUs to revolutionize ICU operations and management. The devices adhere to international standards such as US-FDA and CE guidelines, competing strongly with top international products. With over 23 patents and a robust in-house R&D, Noccarc holds a significant edge over the competition. The state-of-the-art digital manufacturing facility in Pune meets global standards in medical device production. Founded by IIT Kanpur alumni, Noccarc's journey in MedTech began with ventilators, swiftly installing over 3600 ICU Ventilators across 650+ hospitals in 260+ cities. Noccarc stands at the forefront of the Make in India initiative in the Medical Devices sector, emerging as one of India's fastest-growing medical device start-ups. Backed by prominent Institutional Investors like IAN Fund, SIDBI, and supported by the Technology Development Board of the Govt. of India and IIT Kanpur, Noccarc continues to drive innovation and excellence in the healthcare industry. As a Sales and Service Engineer at Noccarc, you will play a crucial role in driving sales growth and providing exceptional service to clients. The ideal candidate should possess a strong technical background, excellent communication skills, and a proven track record in sales and customer support. Your responsibilities will include identifying and pursuing new business opportunities, building and maintaining strong client relationships, conducting product presentations and demonstrations, collaborating with the sales team to develop effective strategies, preparing sales proposals, quotes, and contracts, staying updated on industry trends, and competitor activities, as well as providing technical training and assistance to channel partners, service franchisees, and end customers" staff. Additionally, you will be responsible for basic troubleshooting, installation, maintenance, and repair on designated equipment, completing Preventative Maintenance and field modifications, ordering and managing repair parts cycle times, maintaining customer service logs, internal service records, tools, and test equipment, and ensuring compliance with regulatory requirements. To be eligible for this position, you should have a Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Electronics Engineering, or equivalent associate degree with 2 or more years of experience in servicing medical equipment. Alternatively, a High School Diploma/GED and 10 or more years of experience in servicing medical equipment are also acceptable. You should have at least five years of work experience in the ICU Medical Equipment industry, preferably with experience in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment related to Respiratory Medical Equipment. Proficiency in computer skills including MS Word, PowerPoint, Excel, and Outlook is required, along with excellent analytical, interpersonal, and communication skills to effectively communicate complex Clinical and technical issues in an easy-to-understand manner. The ideal candidate for this role should be able to work in a fast-paced, self-directed, entrepreneurial environment, demonstrate resourcefulness and the ability to work independently, possess strong time management skills, adaptability to changing circumstances, decision-making, problem resolution, and creative thinking skills, attention to detail, ability to multi-task activities with shifting priorities, work productively in a pressurized environment, and maintain ethical and trustworthy behavior. If you are excited about this opportunity, we are excited to connect with you. Visit www.noccarc.com to learn more about us and our innovative solutions.,