Sales Operations Manager (real estate)

About the role:

As Sales Operations Executive you will be the backbone of the sales team, ensuring smooth and efficient operations throughout the sales process. You will be responsible for managing the CRM system, assigning leads, monitoring lead quality, and generating insightful reports. By analyzing sales data and identifying gaps in the sales funnel, you will proactively highlight areas for improvement and collaborate with various teams to implement solutions. This position requires a blend of analytical skills, attention to detail, and good communication abilities to support sales growth and optimize operational workflows.

Roles & Responsibilities :

● CRM Management: Maintain and optimize the CRM system, ensuring accurate data entry, lead tracking, and pipeline management.

● Lead Assignment: Assign leads to sales team members based on lead flow, workload, or availability, and track progress.

● Reporting: Generate and analyze reports on leads, conversions, and sales performance, present actionable insights to management.

● Quality Control: Review the quality of leads and sales activities, ensuring CRM is being updated for all sales stages.

● Gap Analysis: Identify bottlenecks or drop-offs in the sales funnel, highlight issues, and recommend solutions for improvement.

● Process Improvement: Suggest and implement enhancements to sales processes for better efficiency and results.

● Collaboration: Work closely with sales, marketing, and accounts teams to ensure seamless workflow and communication.

Qualifications

● Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.

● 3-4 years of experience in sales operations, preferably in the real estate sector.

● Strong analytical and reporting skills; proficiency in MS Excel and data visualization tools.

● Good understanding of real estate sales processes and terminology.

Soft Skills

● Communication: Strong communication skills in Hindi and English for effective coordination with internal teams.

● Analytical Thinking: Ability to interpret data and recommend actionable solutions.

● Problem-Solving: Proactive in identifying issues and implementing solutions to optimize sales operations.

● Attention to Detail: Ensures accuracy in data management and reporting.

● Collaboration: Works well with cross-functional teams; builds positive relationships.

● Adaptability: Comfortable with changing priorities and fast-paced environments.

● Time Management: Prioritizes tasks efficiently to meet deadlines.

● Empathy & Listening: Understands the needs of sales teams, providing relevant support.

Job Type: Full-time

Pay: ₹900,000.00 - ₹1,100,000.00 per year

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• real esate: 4 years (Required)

Work Location: In person