Sales Operations Manager

Job Description (JD)

Position: Sales Operations & Product Training Executive (HealthTech SaaS) Location: Remote (WFH) – India (Ahmedabad preferred) Work Hours: 5:30 PM – 3:00 AM IST (US Business Hours) Company: [Your Company Name] – A fast-growing HealthTech product company serving US healthcare clients

About the Role

We are seeking a motivated professional to manage Sales Operations and Client Training for our HealthTech solutions. The ideal candidate is highly proficient in English, confident in client-facing presentations, and can collaborate across sales, support, and product teams.

Key Responsibilities

Sales Operations:

• Support the sales team with CRM updates, reporting, and proposal preparation
• Coordinate with US clients for demos, follow-ups, and scheduling
• Prepare sales decks, presentations, and client-facing documents
• Ensure smooth handover from sales to the onboarding/training team

Client Training:

• Deliver product demonstrations and training sessions to US healthcare professionals (via Zoom/MS Teams)
• Develop training materials, FAQs, and user guides
• Handle post-training queries and ensure adoption of the product
• Track training effectiveness and provide feedback to product team

General:

• Work closely with US-based stakeholders during their business hours
• Maintain excellent communication and documentation
• Contribute to process improvements and automation in sales & training

Key Requirements

• Graduate/Postgraduate from healthcare background (Pharmacist or MBA preferred, not mandatory)
• Fluency in English (written & spoken) – must have client-facing confidence

• 2+ years of experience in Sales Operations, Inside Sales, Client Onboarding, or Training (HealthTech / SaaS background preferred)
• Proficiency in CRM tools (HubSpot, Salesforce, Zoho, etc.)
• Skilled in MS Office / Google Workspace
• Strong presentation & communication skills
• Comfortable with US time zone (night shift)
• Based in India (Ahmedabad preferred)

What We Offer

• Work-from-home flexibility
• Opportunity to work with a fast-growing US HealthTech company
• Exposure to international clients and healthcare technology
• Growth path into Sales Leadership / Training Manager roles

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Work from home