Sales Operations Manager

As a Sales Operations Executive, you play a crucial role in supporting the sales team and ensuring efficient operations throughout the sales process. Your responsibilities include: - **CRM Management**: Maintain and optimize the CRM system, ensuring accurate data entry, lead tracking, and pipeline management. - **Lead Assignment**: Assign leads to sales team members based on lead flow, workload, or availability, and track progress. - **Reporting**: Generate and analyze reports on leads, conversions, and sales performance, presenting actionable insights to management. - **Quality Control**: Review the quality of leads and sales activities, ensuring CRM is being updated for all sales stages. - **Gap Analysis**: Identify bottlenecks or drop-offs in the sales funnel, highlight issues, and recommend solutions for improvement. - **Process Improvement**: Suggest and implement enhancements to sales processes for better efficiency and results. - **Collaboration**: Work closely with sales, marketing, and accounts teams to ensure seamless workflow and communication. Qualifications required for this role: - Bachelors degree in Business Administration, Marketing, Commerce, or a related field. - 3-4 years of experience in sales operations, preferably in the real estate sector. - Strong analytical and reporting skills; proficiency in MS Excel and data visualization tools. - Good understanding of real estate sales processes and terminology. Soft skills that will be beneficial in this role include: - Communication: Strong communication skills in Hindi and English for effective coordination with internal teams. - Analytical Thinking: Ability to interpret data and recommend actionable solutions. - Problem-Solving: Proactive in identifying issues and implementing solutions to optimize sales operations. - Attention to Detail: Ensures accuracy in data management and reporting. - Collaboration: Works well with cross-functional teams; builds positive relationships. - Adaptability: Comfortable with changing priorities and fast-paced environments. - Time Management: Prioritizes tasks efficiently to meet deadlines. - Empathy & Listening: Understands the needs of sales teams, providing relevant support. Please note: This is a full-time job based in Noida, Uttar Pradesh. You should have a minimum of 4 years of experience in the real estate sector. Relocation before starting work is preferred.,