Sales Operations Coordinator

Position Overview

We're looking for a dynamic Sales Operations Coordinator to support our business development and sales processes.

The Sales Operations Coordinator will play a crucial role in supporting sales activities, managing operational processes, and ensuring smooth business operations. This position requires a blend of sales support, administrative capabilities, and basic financial management skills.

Key Responsibilities

Lead Generation & Sales Support

• Conduct lead research and identification using professional tools like LinkedIn, Lusha, and SignalHire, and build our leads database for sales outreach
• Monitor and respond to business opportunities on Upwork, managing platform-related payments and collections
• Support proposal development using cloud service pricing calculators (AWS, Azure, GCP)
• Assist in drafting and revising business proposals

Financial Operations

• Manage end-to-end invoicing processes
• Handle accounts receivable and follow up on collections
• Process Upwork payments and maintain payment records
• Basic bookkeeping and financial record maintenance

Coordination & Communication

• Serve as the primary liaison with distributors and OEM partners
• Coordinate and schedule interviews for sales and delivery teams
• Maintain effective communication with clients and internal stakeholders
• Handle general administrative tasks related to sales operations

Required Qualifications

Education

• Bachelor's degree from a reputed institution with good marks in 10th/12th and graduation
• Educational background from CBSE, ICSE, or IB curriculum (15/16 years of English education)

Skills & Competencies

• Proficiency in MS Office Suite (Word, Excel, PowerPoint)
• Experience with Canva for basic design needs
• Strong command of written and spoken English
• Excellent phone communication and persuasion skills
• Basic understanding of finance and accounting principles (will get extra weightage)
• Ability to work with cloud pricing calculators (preferred)
• Strong organizational and time management skills

Technical Tools

• Experience with professional networking platforms (LinkedIn)
• Familiarity with lead generation tools (Lusha, SignalHire)
• Knowledge of Upwork platform operations
• Proficiency in digital communication tools

Personal Attributes

• Persuasive personality with strong interpersonal skills
• Detail-oriented with excellent follow-through
• Professional demeanor and business acumen
• Ability to work independently and as part of a team
• Strong problem-solving skills

Experience

• 0-3 years of relevant experience in sales operations or similar role (we are ok with smart go-getter Freshers too)
• Experience in IT/Technology sector preferred

Location

Candidate has to be located in Gurgaon, or willing to re-locate

This is a work from office position.

Office Timings

Monday to Friday 9.30 am- 6.30 pm.