Sales Operations Analyst

Iamneo, founded in 2016 and now a part of NIIT, is a rapidly growing and profitable B2B EdTech SaaS company that specializes in upskilling, evaluation, and deployment of tech talent. Trusted by top corporates and leading institutions, iamneo combines NIIT's legacy in learning and talent development with an AI-first approach to modern upskilling. As a Sales Operations Analyst at Iamneo, you will play a crucial role in optimizing sales processes, enhancing performance visibility, and aiding in strategic decision-making. Your responsibilities will include: - Providing the sales team with accurate reporting, pipeline tracking, and performance dashboards. - Ensuring data integrity and usability by maintaining and optimizing the CRM system (Zoho/Salesforce/HubSpot or similar). - Assisting in sales forecasting, planning, and target allocation. - Identifying and eliminating bottlenecks in the sales process to drive operational efficiency. - Collaborating across functions with marketing, customer success, and finance for alignment. - Extracting insights from sales data to aid leadership in decision-making. - Taking charge of documentation and training for tools and processes utilized by the sales team. - Supporting deal desk activities, contract tracking, and incentive calculation. To qualify for this role, you should have: - 3-5 years of experience in Sales Operations or Revenue Operations. - Proficiency in CRM platforms like Zoho CRM, Salesforce, HubSpot, etc. - Strong skills in Excel/Google Sheets; familiarity with BI tools such as Tableau, Power BI is advantageous. - An analytical mindset with a keen eye for detail. - Effective communication abilities with sales and leadership teams. - Previous experience in EdTech or SaaS environments is highly beneficial. - Self-driven with a problem-solving approach and a sense of ownership. In return, Iamneo offers: - A pivotal role with autonomy and ownership. - Opportunity to thrive in a fast-paced, high-growth setting. - Collaborative culture emphasizing learning and development. - Competitive salary and performance incentives.,