Sales Operations Analyst

As a Sales Operations Analyst at FIS, you will play a crucial role in supporting our global sales teams by utilizing data insights, optimizing processes, and engaging in strategic planning. This challenging yet rewarding position is perfect for individuals who excel in dynamic, cross-functional environments and are dedicated to achieving operational excellence. Your responsibilities will include: Sales Support & Insights - Providing data-driven key performance indicators (KPIs) and actionable insights to facilitate strategic decision-making. - Addressing ad-hoc reporting and analysis requests from sales leadership. - Acting as a liaison between the field and internal teams by conveying feedback to enhance internal processes. Operational Excellence - Overseeing local sales pipeline processes to ensure accurate forecasting. - Resolving operational issues like territory assignments and deal management. - Assisting in sales reviews preparation, including forecasts and quarterly business reviews (QBRs). - Maintaining CRM data accuracy and offering administrative support for sales tools. Planning & Strategy - Assisting in annual and quarterly planning cycles, including territory design and quota setting. - Collaborating with sales support functions to implement and enforce policies and procedures. - Providing operational support for local sales initiatives and campaigns. Collaboration & Enablement - Collaborating with Sales Technology teams to ensure data quality and governance. - Coordinating onboarding, training, and enablement activities for sales teams. - Promoting collaboration among sales support teams to enhance alignment and efficiency. - Working with global stakeholders across different time zones to support international sales teams and align with global sales strategies. To be successful in this role, you will need: - A Bachelor's degree (preferably in STEM or Economics). - 3-6 years of experience in sales operations, revenue operations, or business operations within a technology or financial services environment. - Strong analytical and problem-solving skills with a data-driven approach. - Excellent communication and stakeholder management abilities. - Proven capacity to handle multiple priorities and achieve results in a fast-paced setting. - Experience with process improvement methodologies such as Lean Six Sigma. - Proficiency in Microsoft Excel and PowerPoint. Preferred qualifications include: - Familiarity with tools like Salesforce, MS Dynamics, Outreach, ZoomInfo, or Seismic. At FIS, we are dedicated to fostering the growth of our employees" careers while driving our business forward. We offer: - Opportunities to innovate in fintech. - An inclusive and diverse team environment. - Professional and personal development opportunities. - Resources to contribute to your community. - Competitive salary and benefits. FIS is committed to safeguarding the privacy and security of all personal information processed to provide services to our clients. For detailed information on how FIS protects personal information online, please refer to the Online Privacy Notice. Our recruitment at FIS primarily follows a direct sourcing model, with only a small portion of hiring done through recruitment agencies. FIS does not accept resumes from recruitment agencies not on the preferred supplier list and is not liable for any related fees for resumes submitted to job postings, our employees, or any other part of our company.,