3 - 31 years
0 Lacs
Posted:1 week ago|
Platform:
Remote
Full Time
🌟 Job Title: Manager(Sales&Operations)📍 Location: Madhapur,Kondapur,Nallagandla💼 Employment Type: Full-Time💸 Salary: Competitive + Performance Bonuses 🌿 Job Summary:The Spa Center Manager is responsible for overseeing all aspects of spa operations, ensuring a superior guest experience, maintaining high service standards, and optimizing revenue. This role involves managing staff, maintaining the facility, and implementing marketing strategies to enhance the spa's reputation and profitability. 🔧 Key Responsibilities:1. Leadership and Team Management:Recruit, train, and supervise spa staff, including therapists and front desk personnel. Conduct regular performance reviews and provide ongoing training. Foster a positive and professional work environment. Create and manage staff schedules to ensure optimal coverage. 2. Operations Management:Oversee daily spa operations, including client bookings, inventory, and facility maintenance. Ensure compliance with health and safety regulations. Monitor cleanliness and hygiene standards. Coordinate with suppliers and manage inventory control. 3. Financial and Budget Management:Develop and manage the spa's budget. Track sales, monitor expenses, and analyze financial performance. Implement strategies to increase revenue, such as upselling and promoting packages. 4. Customer Service Excellence:Maintain high levels of guest satisfaction by delivering outstanding customer service. Address client concerns and resolve issues promptly. Implement feedback systems and maintain positive client relationships. 5. Marketing and Business Development:Develop marketing initiatives to attract new clients and retain existing ones. Collaborate with the marketing team to plan promotions and events. Manage social media presence and online reputation. 6. Reporting and Documentation:Maintain records of daily operations, sales, customer feedback, and staff performance. Prepare monthly reports for senior management. ✅ Required Skills and Qualifications:Bachelor’s degree in Hospitality Management or a related field. Minimum 3 years of experience in spa or hospitality management. Strong leadership and interpersonal skills. Proficiency with CRM and booking software. Financial acumen and budget management experience. Excellent communication and problem-solving abilities.
Mantra Wellness Spa
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My Connections Mantra Wellness Spa
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0.3 - 0.4 Lacs P.A.