Sales Manager - UK Telecom

• Job Title: Manager - Sales Operations
• Location: Kolkata, India
• Company: Salescom Services Pvt ltd
• Shift Timings: 1:15 PM to 10:30 PM IST
• Working Days: Mon to Friday
• Employment Type: Full Time On-Site
• Industry: Telecommunications, Security and Managed IT

Who are we:

Salescom Services Private Limited is a hundred percent subsidiary of a British Technology business. We provide IT, security and Telecommunication products and services to Enterprise and SMEs.

We as an organization value people who bring forth a combination of Talent, proactiveness and a never say never attitude! We enable you with the right kind of knowledge and skills that will help you develop into a productive and outstanding professional!

Our expertise lies in 360-degree project management, customer success, revenue assurance, account management, billing & analytics, quality and compliance, web security and IT Helpdesk in the space of technology and telecommunications.

We are backed by a combined experience of over two decades that the board members have in this space, operating successful ventures, and acquisitions over the years. The founding members of Salescom have operated in Australia and the United Kingdom, running successful, and widely known technology and telecommunication ventures, and in Dec-2019, decided to launch its first captive unit in the heart of the IT workforce space, - Sector V - Kolkata, West Bengal

Job Summary:

• Pertaining to this role, you would be a great fit, if you have been actively managing a team in a local Australian or UK Telecoms Operation doing phone sales or setting appointments.
• As the Sales Manager, you would be directly responsible for proactively creating success in all of the B2C Sales for a British technology business housed in our local Calcutta office operations including overseeing a team of over 10 highly talented individuals carrying out daily functions from Sales, Appointments, Order Signing, Quality Approval, call backs, delivery per timelines, maintaining CRM & complete client life-cycle journey success.
• This role will entail ensuring a highly successful, seamless sales operations for a large, fast-growing British technology's Business.
• This role will also be heavily focused on someone who values & holds a proactive mindset in making company processes succeed, is a brilliant coordinator, believes in creating team & people success & is looking for a top-level change in career to a fast-growing large Business with plenty of scope to learn, grow & rise to bigger incomes of course.

Key Responsibilities:

• Performance & KPI management of SDR colleagues, set KPIs quarterly in advance with or without strength, set open roles weeks ideally months in advance.
• Provide product & process coaching as pre planned sessions, ensure correct tools to SDR colleagues, remove all blockers be it tech issues” or “knowledge gaps”!
• Harness leads databases, all prospecting tools in use & as teamwork alongside marketing to prove teamwork success in such aspects.
• Continually & proactively hone brilliant strategies in CRM, software, also other tools which redefine KPIs
• Set clear KPI documentation, assess KPIs weekly in what’s going well, what needs to be worked on & also activity plans for the week, also provide learning & any other calendar items always 5x working days in advance
• Foster a relaxed yet high-rewarding work environment, continually optimise phone-sign-ups

Pre-requisites:

• Minimum 2 years' experience on papers of managing a team in a local Aussie/UK Telecoms related operation doing phone sales or appointment setting.
• Be able to demonstrate impeccable, top-notch English & communication skills
• Proven experience in managing and leading a high-performing SDR team for small to mid-sized SaaS companies.
• Strong leadership and people-build skills.
• Excellent communication and coach skills in a fast-paced environment
• Results-oriented with a track record of achieving and exceeding KPIs
• Did well academically, can exhibit genuine passion for sales, technology, people.

Benefits:

• Competitive salary, periodic reviews and performance-based bonuses.
• Comprehensive health insurance coverage for self and chosen family defendants.
• Professional development opportunities, including training and company-funded certifications
• Collaborative and inclusive work environment that values diversity and creativity
• Cafe facilities
• Free drop services back home

How to Apply:

Interested candidates are invited to submit their resume and cover letter to puja.ganguly@salescom.in Please label “Manager – Sales Operations Application” in the email subject line. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates. We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer.

Job Type: Full-time

Pay: ₹600,000.00 - ₹850,000.00 per year

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Fixed shift
• Monday to Friday
• UK shift

Supplemental Pay:

• Performance bonus

Work Location: In person