Sales Manager

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See My Trip is a travel company that specializes in managing all aspects of travel needs for its customers, with a focus on delivering personalized services for every stage of travel planning and execution. The company is known for its commitment to excellence and customer satisfaction, serving clients from locations such as Delhi, Mumbai, Bangalore and Hyderabad earning high ratings for its quality of services.

A Sales Manager in a travel company with a minimum of 5 years of experience is responsible for developing sales strategies, managing client relationships, and driving revenue growth, with a strong emphasis on the travel industry's unique requirements.

Core Responsibilities:

• Sales Strategy & Planning:

  Develop, implement, and monitor sales plans and budgets specific to travel products and target markets.

• Business Development:

  Identify, pursue, and secure new business opportunities through networking, trade shows, sales calls, and partnerships with agents and corporations.

• Client Relationship Management:

  Build and maintain relationships with existing clients, travel agencies, and agents to maximize market share and customer loyalty.

• Market Analysis:

  Analyze competitor offerings, market trends, and customer needs to ensure the company’s products remain competitive and relevant.

• Team Leadership:

  Mentor, train, and guide junior sales staff, promoting best practices in sales and customer service within the travel context.

• Sales Execution:

  Achieve monthly/quarterly/annual sales targets set by management, including managing the sales pipeline and submitting accurate sales reports.

• Product Promotion:

  Coordinate with marketing and product teams to promote travel packages, offers, and destination-specific campaigns to agents and direct customers.

• Problem Solving:

  Address and resolve client issues, complaints, and unforeseen challenges related to travel bookings or packages.

• Financial Oversight:

  Ensure timely follow-up on payments and coordinate with accounts for revenue tracking from agents and clients.

Essential Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Hospitality, Tourism, or related field.
• At least 5 years of sales experience in the travel industry, with proven results in business growth.
• Thorough understanding of travel products, packages, and industry regulations.
• Proven negotiation, communication, and organizational skills.

Key Skills:

• Industry Knowledge:

  Detailed understanding of travel industry practices, distribution channels, and seasonal market fluctuations.

• Relationship Building:

  Ability to create rapport with clients, agents, and partners, driving repeat business.

• Analytical Thinking:

  Competence in interpreting market data, sales figures, and competitive intelligence.

• Leadership:

  Capability to mentor junior staff and coordinate sales teams for maximum performance.

• Results Orientation:

  Motivation to consistently achieve targets and drive business outcomes.