Sales Manager

Job Title: Sales Manager/Head
Location: Kannur
Department: Sales
Reporting To: CEO

Role Overview
The Sales Manager will lead the sales operations of the upcoming Electric Vehicle dealership in Kannur. The role focuses on building a strong team, driving retail performance, developing customer relationships, and establishing the brand presence in the market from day one.

Key Responsibilities
1. Sales Performance & Target Achievement

• Plan and execute monthly and annual sales targets for EV models.
• Monitor daily retail performance and take corrective actions when needed.
• Build a strong prospect pipeline and ensure timely follow-up.

2. Team Leadership

• Recruit, train and guide the sales team for new EV products.
• Conduct regular performance reviews and support team members with field coaching.
• Ensure the team follows the sales process, customer handling standards and documentation accuracy.

3. Market Development

• Develop local market strategies to promote the EV brand in Kannur and nearby regions.
• Handle corporate, fleet and institutional sales to improve volume.
• Track competitor activity and market trends and report insights to management.

4. Customer Experience

• Ensure every customer receives a smooth and transparent buying experience.
• Manage escalated customer issues and ensure timely resolution.
• Work closely with the service team for seamless delivery, handover, and after-sales coordination.

5. Digital & Lead Management

• Oversee digital inquiries, social media leads and CRM follow-ups.
• Ensure quick response time and conversion of online leads to showroom visits.
• Promote EV-specific awareness campaigns and test drive events.

6. Operational Excellence

• Maintain showroom discipline, vehicle display standards and demo fleet readiness.
• Coordinate with OEM for stock allocation, product updates, training and branding activities.
• Review MIS reports, sales dashboards and submit timely updates to management.

Qualifications & Skills

• Graduation in any discipline; MBA preferred.
• 5+ years of experience in automobile sales, with at least 2 years in a leadership role. EV brand experience is an added advantage.
• Strong communication, negotiation and customer-handling skills.
• Good understanding of electric vehicle features, charging solutions and EV market trends.
• Ability to lead a team and deliver consistent results.

Key Attributes

• Target-driven and self-motivated
• Pleasant personality with good leadership qualities
• Strong market awareness
• Customer-focused mindset
• Integrity and accountability in operations

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Work Location: In person