Sales Manager

2 - 5 years

25 - 30 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


  • Customer Relationship Management (CRM):
  • Build and maintain long-term relationships with homebuyers, investors, and channel partners.
  • Track customer satisfaction and address queries proactively.
  • Loyalty & Referral Program Development:
  • Design and manage

    loyalty, referral, and privilege programs

    (e.g., rewards for repeat purchases, upgrades, referrals).
  • Partner with lifestyle brands to offer

    exclusive benefits

    to customers.
  • Sales Enablement & Upselling:
  • Work with sales teams to promote

    repeat property investments

    (holiday homes, second homes, upgrades).
  • Identify high-potential customers for cross-selling (parking, interiors, rentals, property management).
  • Customer Engagement:
  • Organize

    community events, property walkthroughs, and appreciation meets

    .
  • Keep buyers informed with updates on

    construction, possession, and new launches

    .
  • Analytics & Reporting:
  • Monitor

    customer retention, referral conversion, and repeat booking rates

    .
  • Present dashboards and insights to management on program ROI.

Skills & Competencies

  • Strong background in

    real estate sales & CRM systems

    (360 Enrich, Salesforce, Zoho, etc.).
  • Ability to design and manage

    loyalty/referral programs

    .
  • Excellent communication and

    relationship management

    skills.
  • Data-driven with strong

    analytical ability

    .
  • Understanding of the

    real estate buying journey

    and customer psychology.

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