Job Title: Business Development Manager Department: Creative Services Location: Banaswadi (Bangalore) Role Type: Regular Shift: 4PM to 1AM About Flatworld Solutions: Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology-driven solutions to ensure every stakeholder benefits by this partnership. Our core values—Harmony, Excellence, Learning, Integrity, and Ownership—guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results. Key Responsibilities: Graduates/Postgraduates with at least 4+ years of experience in International BPO services handling client communication, account pitches and client acquisitions. Excellent spoken and written communication skills, interpersonal skills. To be responsible for sales, transition and delivery of Creative projects. To understand requirements from clients, put together solutions to fulfil requirements and deliver creative Services with internal and external delivery teams. Should have been involved in the entire sales cycle – Responding to enquiries, following up with customers, preparing proposals, negotiating prices, handling pilots, closures of sales and growing sales from existing accounts. Exposed to a wide range of projects involved with Creative Services, preferably sales and operations of international clients in print, video and Graphic Design Services. Should have a broad understanding of the Creative Services outsourcing business. Should have sold or have knowledge of projects using tools like Photoshop, Flash Animation, FCP, AVID and other industry relevant software. Qualifications: To provide sales input in execution of Creative Services projects. To ensure project deliverables are met on time and within agreed timelines. To work with and communicate with customers in the US or Europe on an ongoing basis. To ensure Sale and Billing targets are achieved. To strike a relationship with both customers and partners. To explain the business side of the project where he/she was involved. What We Offer: Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits. Flexible Work Schedule: For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements. Medical Insurance: Includes coverage for employees, parents, and in-laws. Generous Paid Time Off: Vacation, personal days, and public holidays. Recognition & Rewards: Performance-based bonuses and employee recognition programs. Professional Development: Access to training, workshops, and courses. Employee Assistance Programs: Support for personal or work-related issues. Why Flatworld Solutions? Joining Flatworld Solutions offers a promising career with growth opportunities across diverse fields like IT, Finance, and AI Automation. Other than competitive salaries and benefits + excellent mentorship; You'll gain global exposure working with clients in over 50 countries and access cutting-edge tools. The company fosters a supportive culture emphasizing continuous learning and work-life balance. Most importantly, you'll become part of the "Possibilitarians" – a tribe of employees with a "whatever it takes" attitude who make things possible. As the saying goes, you are the company you keep. How We Will Help You Grow? At Flatworld Solutions, we foster your professional growth through various opportunities like development programs and workshops to stay updated on industry trends. You'll benefit from mentorship by experienced colleagues, support for continuing education, and resources for relevant courses and certifications. Our leadership development programs prepare you for future roles, and we encourage participation in cross-departmental projects to broaden your experience. Regular feedback and performance reviews help identify growth areas and set career goals. We also offer career pathing discussions, access to online learning platforms, networking opportunities, and job rotation programs to ensure your professional advancement. How to Apply? Please apply with your updated resume and a brief cover letter. In your cover letter, tell us why you’re excited about this role and how your experience aligns with our needs. Equal Opportunity Employer Statement Flatworld Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Show more Show less