Sales Executive

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About SmartAds:

SmartAds is a leading advertising agency committed to delivering innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to excellence. Join us to be part of a dynamic team that drives impactful results for our clients.

Position Summary:

The Customer Sales Support role is crucial in providing exceptional support to our sales team and ensuring a seamless experience for our clients. The ideal candidate will be detail-oriented, customer-focused, and possess excellent communication skills. This position involves assisting with sales processes, managing customer inquiries, and ensuring that our clients receive timely and accurate information.

Key Responsibilities:

• Provide administrative support to the sales team, including preparing sales documents, reports, and presentations.
• Respond to customer inquiries via phone, email, and chat, providing accurate information about products and services.
• Assist the team in developing media plans and managing the vendor partners.
• Assist in processing sales orders and maintaining accurate customer records in our CRM system.
• Collaborate with the sales team to identify potential sales opportunities and follow up with leads.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Maintain knowledge of our products, services, and promotions to effectively assist customers.
• Support sales initiatives by coordinating meetings, scheduling appointments, and managing calendars.
• Help preparing future sales plans and performance reports for the management to review.
• Participate in training sessions and professional development to enhance skills and knowledge.

Qualifications:

• Freshers and having experience up to 3yrs.
• Excellent organizational skills and attention to detail.
• Problem-solving skills and a customer-centric attitude.
• Proven experience in customer service or sales support role.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

What We Offer:

• A collaborative and inclusive work environment.
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.

How to Apply:

• Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to “samruddhi.smartads@gmail.com”. Please include "Sales Support Assistant Application" in the subject line.