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Sales Executive - Retail CRM SaaS

1 - 4 years

10 - 15 Lacs

Mumbai Hyderabad New Delhi Bengaluru

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Automation Regional Head Sales Field sales SAAS Agile SMB Digital marketing Customer engagement CRM Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description


Job Description

Locations Hiring:

Mumbai | Delhi | Bangalore | Hyderabad | Tamil Nadu | Kerala | Gujarat

Employment Type:

Contract to hire | On-ground Field Role + Remote Coordination

About Zithara.AI:

Zithara.AI is India s leading AI-powered CRM and customer engagement platform built for offline-first retailers. Our mission is to help modern Indian retailers drive more footfall, repeat business, and stronger customer loyalty using cutting-edge tech like WhatsApp automation, predictive analytics, and targeted marketing campaigns. From fashion to electronics, groceries to jewelry retailers across India use Zithara to stay competitive and connected in an increasingly digital world.

Key Responsibilities:

  • Own the complete sales cycle from lead generation and field prospecting to product demo, follow-ups, and closing deals.
  • Identify and onboard offline-first retailers in your assigned territory especially in segments like fashion, jewelry, electronics, groceries, salons, and cafes.
  • Conduct in-person product demos and communicate clear ROI to shop owners, managers, and franchise partners.
  • Build strong local pipelines through store visits, referrals, walk-ins, and channel relationships.
  • Keep CRM systems updated regularly with lead status, meeting notes, and closures.
  • Work closely with the onboarding and customer success teams to ensure a smooth client transition post-sale.
  • Maintain weekly activity goals (visits, demos, closures) and exceed monthly sales targets.

What We re Looking For:

  • We re on the lookout for high-energy, outcome-driven Field Sales Executives who can own the streets, win over shopkeepers, and drive revenue. If you re excited by SaaS, have a flair for building relationships, and are hungry to grow this is your chance to be part of a fast-scaling retail tech startup.
  • This role is ideal for candidates who ve sold to SMB retailers and have previously worked in sales roles at companies like Petpooja, GoFrugal, Zoho, Razorpay, Pine Labs, or any other POS/CRM/fintech solution.

Requirements:

  • 1 4 years of B2B field sales experience in SaaS, CRM, POS, digital marketing, or retail fintech.
  • Prior experience selling to offline retailers, small chains, or multi-outlet businesses.
  • Excellent storytelling and ROI pitching you can explain why a 25K 1.5L/month tool is worth it.
  • Confident doing WhatsApp follow-ups, chai-time pitches, and local bonding with shopkeepers.
  • High ownership treats every lead like your own business deal.
  • Hustler mindset with a structured demo > follow-up > close rhythm.
  • Fluent in local language + working knowledge of English.
  • Comfortable using tools like WhatsApp, Zoho/Salesforce, Google Forms, Excel, Gmail.

Our Expectations:

  • 10 15 store visits/week
  • 8+ product demos/month
  • 5+ paid client onboardings/month
  • Maintains 10+ active leads at any time
  • CRM hygiene maintained daily
  • Seamless handover to support teams post-sale

Base Salary:

Competitive fixed compensation based on city and experience level.

Incentives & Perks:

  • Local travel allowance & mobile reimbursement
  • Half-Yearly rewards, leaderboards, and top performer recognition
  • Frequent performance reviews with growth opportunities every 3 6 months

Career Growth at Zithara.AI:

We believe in building leaders from the ground up. High performers in this role can fast-track into:
  • Sr.

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