Sales Executive

Job Title: Sales Executive Hypermarket

Department: Sales / Retail Operations

Reports To: Branch Manager / Sales Supervisor

Location: Various Hypermarket Branches

Job Purpose:

To ensure excellent customer service, achieve sales targets, maintain product display standards, and contribute to the overall profitability and reputation of the hypermarket through proactive selling and customer engagement.

Key Responsibilities:

• Greet and assist customers in selecting products based on their needs and preferences.
• Maintain full knowledge of product features, promotions, and pricing.
• Achieve daily, weekly, and monthly sales targets as assigned by the supervisor.
• Ensure shelves are properly stocked, clean, and attractive to customers.
• Handle POS transactions accurately and maintain cash/card sales records.
• Report out-of-stock items, customer complaints, and competitor activities.
• Coordinate with the inventory and receiving team for stock replenishment.
• Build long-term customer relationships and ensure high satisfaction levels.
• Participate in regular sales meetings, training sessions, and promotional events.
• Adhere to company policies, grooming standards, and safety regulations.

Key Skills & Competencies (One-word skills):

Communication • Persuasion • Customer-Service • Product-Knowledge • Negotiation • Teamwork • Adaptability • Confidence • Punctuality • POS-Operation • Flexibility • Problem-Solving • Presentation • Patience • Target-Focus

Qualifications:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Minimum 1–2 years of retail or hypermarket sales experience.
• Strong interpersonal and communication skills.
• Proficiency in English and Arabic preferred.

Work Conditions:

• Based on shift rotation (morning/evening).
• Standing and walking for long periods inside the sales floor.
• Uniform and ID card to be worn at all times.