Sales Executive

Job Description – Personal Car Sales Executive

Position Title: Personal Car Sales Executive

Department: Sales

Reporting To: Sales Manager / Branch Manager

Location: Cuttack / Bhubaneswar

Job Purpose:

To achieve sales targets by promoting and selling new personal (passenger) vehicles, ensuring customer satisfaction, maintaining long-term relationships, and contributing to the dealership’s growth and profitability.

Key Responsibilities. Sales and Business Development

• Generate leads through walk-ins, referrals, tele-calling, social media, and field activities.
• Explain product features, specifications, and pricing to prospective customers.
• Conduct test drives and product demonstrations to enhance customer understanding.
• Achieve monthly and quarterly vehicle sales targets as assigned by management.
• Coordinate with finance, insurance, and accessories teams to close sales.

2. Customer Relationship Management

• Ensure excellent pre- and post-sales customer experience.
• Maintain a customer database and follow up for bookings, documentation, and delivery.
• Address customer queries, complaints, and feedback promptly.
• Encourage repeat sales and referrals through relationship building.

3. Documentation and Process Compliance

• Collect and verify necessary documents for booking and vehicle delivery.
• Ensure timely processing of finance, registration (RTO), and insurance formalities.
• Maintain accurate sales records and update CRM / DMS systems regularly.

4. Market Intelligence

• Keep updated on competitor models, pricing, and promotional schemes.
• Share feedback from customers and the market with management to improve sales strategies.

5. Team and Reporting

• Coordinate with the team to ensure smooth delivery operations.
• Report daily sales activities, leads, and performance to the Sales Manager.

Key Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Customer-focused attitude and professional grooming.
• Knowledge of automobiles and local market trends.
• Proficiency in MS Office and dealership CRM tools.

Qualification & Experience:

• Education: Minimum Graduate (preferably in Commerce / Marketing / Business Administration).
• Experience: 1–3 years of experience in automobile retail sales (personal cars preferred).
• License: A Valid four-wheeler driving license is mandatory.

Performance Indicators (KPIs):

• Monthly sales target achievement.
• Customer satisfaction index (CSI) score.
• Lead conversion ratio.
• Repeat and referral business percentage.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• 6YR: 1 year (Required)
• 5YR: 1 year (Required)

Location:

• Cuttack, Orissa (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person