Sales Executive

We’re looking for a confident, articulate sales professional who can sell both stories and silver.

As part of the core team at Episode Silver — a legacy Indian brand known for handcrafted silverware and bespoke gifting — you’ll be responsible for both in-store retail experiences and outbound B2B sales. From high-net-worth walk-ins to wedding planners and corporate clients, this is a dynamic role that requires poise, professionalism, and a love for meaningful gifting.

What You’ll Do

In-Store Sales & Experience

• Welcome walk-in clients with warmth, product knowledge, and a keen eye for personalisation.
• Curate tailored product recommendations based on the customer’s occasion, taste, or gifting need.
• Maintain high standards of store aesthetics, merchandising, and inventory display.

B2B Sales & Gifting

• Identify and pursue outbound leads for corporate gifting, wedding trousseaus, and bulk orders.
• Attend client meetings (corporates, event planners, institutions), understand requirements, and pitch appropriate collections.
• Draft and share quotations, gifting presentations, and formal proposals.
• Represent Episode Silver at gifting exhibitions, wedding showcases, and private client events.

Pipeline & Client Management

• Track inbound leads from our website, social media, and referrals — and convert them effectively.
• Maintain organized records of outreach, follow-ups, orders, and communications.
• Liaise with internal teams (production, packaging, dispatch) to ensure smooth delivery and service.
• Collect and report client feedback, helping us improve both product and service offerings.

Who You Are

• 3+ years of experience in luxury retail, lifestyle sales, or B2B gifting (corporate/wedding).
• Strong communication skills — fluent English, professional email etiquette, and presentation confidence.
• A naturally persuasive and detail-oriented closer who builds long-term relationships.
• Comfortable in both retail settings and client boardrooms — adaptable and poised.
• Highly organized, self-driven, and capable of managing lead pipelines independently.
• Tech-savvy with tools like CRM software, Excel/Google Sheets, email, WhatsApp Business, Instagram/LinkedIn for outreach.
• A personal affinity for design, craft, or luxury products is a big plus.

What You’ll Gain

• Competitive fixed salary + performance-based commissions.
• Work closely with the founding team on marquee client projects and large-scale events.
• Be part of a legacy brand embracing modern formats.
• A steep learning curve across sales, luxury, operations, and client management.

Apply via LinkedIn or email your CV to hiring@episodesilver.com

At Episode Silver, we believe every gift tells a story. Come help us craft unforgettable ones.

Location: Greater Kailash I, New Delhi

Experience: 3+ years

Type: Full-time | In-store