Sales Coordinator

1 - 3 years

2 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description

Job Title:

Job Purpose

To provide operational, administrative, and customer service support to the sales team, ensuring smooth order processing, timely communication, and coordination between clients, sales representatives, and internal departments.

Key Responsibilities

  1. Order & Sales Support

    • Coordinate with clients for order placement, documentation, and delivery schedules.
    • Prepare and process sales orders in CRM systems.
    • Track and monitor order status from confirmation to dispatch.
  2. Customer Coordination

    • Handle customer inquiries and complaints promptly and professionally.
    • Maintain strong relationships with existing clients and assist in onboarding new clients and KYC verification
  3. Internal Communication

    • Liaise between the sales team, production, logistics, and finance departments to ensure timely execution of orders.
    • Coordinate with QC/QA for product release and compliance documentation.
  4. Sales Reporting & Data Management

    • Maintain daily, weekly, and monthly sales reports.
    • Track sales targets, pending orders, and payment collections.
  5. Documentation & Compliance

    • Ensure proper documentation
    • Maintain and update product data sheets, price lists, and marketing materials.
  6. Inventory & Sample Management

    • Track stock availability with the warehouse team.
    • Coordinate sample dispatch to clients and maintain sample records.

Skills & Competencies

  • Strong communication and coordination skills.
  • Good knowledge of

    MS Office

    and ERP/CRM software.
  • Attention to detail with strong follow-up skills.
  • Ability to work under deadlines and multitask effectively.
  • Basic understanding

    of sales order processing and invoicing

  • Email management and documentation

Qualifications & Experience

Sales & Marketing

2-3years of relevant experience in sales coordination.

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