Sales and Service

As a Mechanical Sales and Service Engineer, you play a crucial role in combining technical expertise with customer-facing sales responsibilities for centrifugal fans. Your responsibilities include: - **Sales and Business Development:** - Identify and develop new sales opportunities by engaging with potential customers, contractors, and engineers. - Prepare and deliver technical and commercial proposals for centrifugal fan systems, ensuring they meet the customer's requirements. - Negotiate contracts and oversee the sales process from initial contact to deal closure. - Collaborate with the sales team and management to exceed sales targets. - **Technical Support and Service:** - Provide pre-sales technical support through product demonstrations and presentations. - Conduct site surveys and collaborate with engineering to customize product offerings based on customer needs. - Offer post-sales support by troubleshooting equipment problems and assisting customers with product usage. - Act as a technical expert for customers and liaise with internal engineering teams. Qualifications for this role typically include: - A bachelor's degree in mechanical engineering or a related technical field. - Relevant experience in the fan, blower, or HVAC industry. - Strong communication, presentation, and negotiation skills. - Excellent problem-solving abilities and a deep technical understanding of centrifugal fan systems. --- For the Field Service Technician position, your role involves hands-on installation, maintenance, and repair of centrifugal fans at customer locations. Your responsibilities consist of: - **Installation and Maintenance:** - Install new centrifugal fan systems following technical specifications and safety standards. - Conduct preventative maintenance checks and routine inspections to ensure optimal performance. - Diagnose and troubleshoot mechanical and electrical issues with malfunctioning equipment. - **Repair and Documentation:** - Repair or replace faulty components using manufacturer specifications and technical manuals. - Document all services performed, parts used, and customer interactions in a detailed service report. - Manage inventory of replacement parts on the service vehicle. - **Customer Interaction:** - Represent the company on-site, delivering excellent customer service. - Explain technical issues and repairs clearly and concisely to customers. - Provide basic operational and safety training to customers. Qualifications for this role typically include: - Technical training or a diploma in mechanical, electrical, or a related field. - Proven experience as a field service technician, preferably with industrial rotating equipment. - Strong problem-solving skills and mechanical aptitude. - Ability to read and interpret technical documents, blueprints, and schematics. --- *Note: The job type for both positions is Full-time with the benefit of working from home. The work location is remote.*,