The Sales and Service Engineer is responsible for driving revenue growth by identifying customer needs and providing tailored technical solutions in the centrifugal fan sector. This role involves both pre-sales activities, such as product demonstrations and proposal preparation, and post-sales support, including installation, maintenance, and troubleshooting. The ideal candidate will possess a strong technical background in mechanical or mechatronics engineering, excellent communication skills, and a customer-centric approach. Key Responsibilities Sales and Business Development: * Customer Engagement: Proactively engage with new and existing customers to understand their unique requirements for air handling and ventilation systems. * Technical Consultation: Act as a trusted advisor, providing technical expertise and product knowledge to help customers select the most suitable centrifugal fan products. * Quotation and Proposal: Prepare and present detailed technical and commercial proposals, cost estimates, and tender documents. * Negotiation and Closure: Negotiate terms and conditions, close sales, and work towards achieving individual and team sales targets. * Market Analysis: Conduct market research, identify new business opportunities, and stay informed about competitor products and industry trends. Technical and Service Support: * Installation and Commissioning: Oversee the installation and commissioning of centrifugal fans on-site, ensuring proper setup and functionality. * Troubleshooting and Maintenance: Diagnose and resolve technical issues, perform on-site repairs, and conduct preventive and corrective maintenance. * Customer Training: Provide technical training to customers on product operation, maintenance, and safety procedures. * Feedback and Improvement: Collect and log customer feedback, and liaise with the engineering and R&D teams to contribute to product improvements and new product development. * Documentation: Maintain accurate records of service requests, technical reports, and customer interactions. Required Qualifications and Skills Education and Experience: * Bachelor's degree in Mechanical Engineering, Mechatronics, or a related technical field. A diploma with relevant experience may also be considered. * Proven experience (typically 2-5 years) in a sales engineering, field service, or technical support role, preferably within the fan, HVAC, or industrial machinery industry. * Experience with centrifugal fan design, applications, and performance curves is highly desirable. Technical Skills: * Strong knowledge of mechanical and electrical systems, components, and concepts related to centrifugal fans. * Proficiency in interpreting technical drawings, specifications, and performance data. * Familiarity with relevant industry standards and safety regulations (e.g., OSHA, ISO). * Ability to use diagnostic tools and software for troubleshooting. Soft Skills: * Communication: Excellent verbal and written communication skills to articulate complex technical information to both technical and non-technical audiences. * Problem-Solving: Strong analytical and critical-thinking skills to quickly diagnose root causes of issues and propose effective solutions. * Customer Focus: A customer-centric mindset with a strong ability to build and maintain long-term relationships. * Time Management: Highly organized with the ability to manage multiple projects and deadlines effectively. * Teamwork: Ability to collaborate with cross-functional teams, including sales, marketing, and engineering. * Adaptability: Willingness to travel frequently for on-site visits and adapt to changing customer needs and project requirements. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Work from home Work Location: Remote
The Sales and Service Engineer is responsible for driving revenue growth by identifying customer needs and providing tailored technical solutions in the centrifugal fan sector. This role involves both pre-sales activities, such as product demonstrations and proposal preparation, and post-sales support, including installation, maintenance, and troubleshooting. The ideal candidate will possess a strong technical background in mechanical or mechatronics engineering, excellent communication skills, and a customer-centric approach. Key Responsibilities Sales and Business Development: * Customer Engagement: Proactively engage with new and existing customers to understand their unique requirements for air handling and ventilation systems. * Technical Consultation: Act as a trusted advisor, providing technical expertise and product knowledge to help customers select the most suitable centrifugal fan products. * Quotation and Proposal: Prepare and present detailed technical and commercial proposals, cost estimates, and tender documents. * Negotiation and Closure: Negotiate terms and conditions, close sales, and work towards achieving individual and team sales targets. * Market Analysis: Conduct market research, identify new business opportunities, and stay informed about competitor products and industry trends. Technical and Service Support: * Installation and Commissioning: Oversee the installation and commissioning of centrifugal fans on-site, ensuring proper setup and functionality. * Troubleshooting and Maintenance: Diagnose and resolve technical issues, perform on-site repairs, and conduct preventive and corrective maintenance. * Customer Training: Provide technical training to customers on product operation, maintenance, and safety procedures. * Feedback and Improvement: Collect and log customer feedback, and liaise with the engineering and R&D teams to contribute to product improvements and new product development. * Documentation: Maintain accurate records of service requests, technical reports, and customer interactions. Required Qualifications and Skills Education and Experience: * Bachelor's degree in Mechanical Engineering, Mechatronics, or a related technical field. A diploma with relevant experience may also be considered. * Proven experience (typically 2-5 years) in a sales engineering, field service, or technical support role, preferably within the fan, HVAC, or industrial machinery industry. * Experience with centrifugal fan design, applications, and performance curves is highly desirable. Technical Skills: * Strong knowledge of mechanical and electrical systems, components, and concepts related to centrifugal fans. * Proficiency in interpreting technical drawings, specifications, and performance data. * Familiarity with relevant industry standards and safety regulations (e.g., OSHA, ISO). * Ability to use diagnostic tools and software for troubleshooting. Soft Skills: * Communication: Excellent verbal and written communication skills to articulate complex technical information to both technical and non-technical audiences. * Problem-Solving: Strong analytical and critical-thinking skills to quickly diagnose root causes of issues and propose effective solutions. * Customer Focus: A customer-centric mindset with a strong ability to build and maintain long-term relationships. * Time Management: Highly organized with the ability to manage multiple projects and deadlines effectively. * Teamwork: Ability to collaborate with cross-functional teams, including sales, marketing, and engineering. * Adaptability: Willingness to travel frequently for on-site visits and adapt to changing customer needs and project requirements. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Work from home Work Location: Remote
Key Responsibilities Project Planning & Management: Develop project plans, manage budgets, schedule tasks, and allocate resources to ensure projects stay on time and within budget. Coordinate with vendors and fabricators, oversee the assembly and installation of mechanical systems, and support the manufacturing process. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Work Location: In person
As a Mechanical Sales and Service Engineer, you play a crucial role in combining technical expertise with customer-facing sales responsibilities for centrifugal fans. Your responsibilities include: - **Sales and Business Development:** - Identify and develop new sales opportunities by engaging with potential customers, contractors, and engineers. - Prepare and deliver technical and commercial proposals for centrifugal fan systems, ensuring they meet the customer's requirements. - Negotiate contracts and oversee the sales process from initial contact to deal closure. - Collaborate with the sales team and management to exceed sales targets. - **Technical Support and Service:** - Provide pre-sales technical support through product demonstrations and presentations. - Conduct site surveys and collaborate with engineering to customize product offerings based on customer needs. - Offer post-sales support by troubleshooting equipment problems and assisting customers with product usage. - Act as a technical expert for customers and liaise with internal engineering teams. Qualifications for this role typically include: - A bachelor's degree in mechanical engineering or a related technical field. - Relevant experience in the fan, blower, or HVAC industry. - Strong communication, presentation, and negotiation skills. - Excellent problem-solving abilities and a deep technical understanding of centrifugal fan systems. --- For the Field Service Technician position, your role involves hands-on installation, maintenance, and repair of centrifugal fans at customer locations. Your responsibilities consist of: - **Installation and Maintenance:** - Install new centrifugal fan systems following technical specifications and safety standards. - Conduct preventative maintenance checks and routine inspections to ensure optimal performance. - Diagnose and troubleshoot mechanical and electrical issues with malfunctioning equipment. - **Repair and Documentation:** - Repair or replace faulty components using manufacturer specifications and technical manuals. - Document all services performed, parts used, and customer interactions in a detailed service report. - Manage inventory of replacement parts on the service vehicle. - **Customer Interaction:** - Represent the company on-site, delivering excellent customer service. - Explain technical issues and repairs clearly and concisely to customers. - Provide basic operational and safety training to customers. Qualifications for this role typically include: - Technical training or a diploma in mechanical, electrical, or a related field. - Proven experience as a field service technician, preferably with industrial rotating equipment. - Strong problem-solving skills and mechanical aptitude. - Ability to read and interpret technical documents, blueprints, and schematics. --- *Note: The job type for both positions is Full-time with the benefit of working from home. The work location is remote.*,