Sales And Operations Manager

*Job Title:* Sales and Operational Manager - Bakery and Confectionery Retail Outlet *Job Summary* We are seeking an experienced Sales and Operational Manager to lead our bakery and confectionery retail outlet. The ideal candidate will have a strong background in sales, operations, and team management, with a passion for delivering exceptional customer experiences. *Key Responsibilities* 1. *Sales and Revenue Growth*: Develop and implement strategies to drive sales growth, increase revenue, and expand customer base. 2. *Operational Management*: Oversee daily operations, including inventory management, supply chain logistics, and maintenance of equipment and facilities. 3. *Team Management*: Lead, motivate, and train a team of sales, customer service, and production staff to achieve sales targets and deliver exceptional customer service. 4. *Customer Service*: Ensure high levels of customer satisfaction through effective complaint resolution, feedback collection, and implementation of customer-centric initiatives. 5. *Product Quality and Safety*: Maintain high standards of product quality, safety, and hygiene, ensuring compliance with regulatory requirements. 6. *Budgeting and Cost Control*: Manage budgets, control costs, and optimize resources to achieve business objectives. 7. *Marketing and Promotions*: Collaborate with the marketing team to develop and implement promotional campaigns, events, and activities to drive sales and brand awareness. *Requirements* 1. *Minimum 3+ years* of experience in sales, operations, and team management in a retail or food industry environment. 2. *Proven track record* of driving sales growth, improving operational efficiency, and leading high-performing teams. 3. *Strong communication*, interpersonal, and leadership skills. 4. *Ability to work* in a fast-paced environment, prioritize tasks, and meet deadlines. 5. *Knowledge of* bakery and confectionery products, ingredients, and production processes. 6. *Certifications* in food safety, HACCP, or equivalent an advantage. *What We Offer* 1. *Competitive salary* and benefits package. 2. *Opportunities for career growth* and professional development. 3. *Dynamic and supportive work environment*. 4. *Recognition and rewards* for outstanding performance. *How to Apply* If you are a motivated and experienced sales and operational manager looking to join a dynamic team, please submit your application, including your resume and a cover letter, to 9560012447].