Key Responsibilities: - Handle inbound and outbound customer calls professionally and efficiently. - Respond to customer queries via phone, WhatsApp, and email in a clear, friendly, and professional manner. - Provide detailed information about Klariti Learning's courses, offerings, and enrollment process. - Assist in generating leads through proactive communication and customer engagement - Follow up with potential customers to convert inquiries into enrollments. - Maintain accurate records of customer interactions and transactions. - Collaborate to improve customer acquisition strategies. Requirements: - Strong communication skills in **English** (both spoken and written). - Ability to handle multiple communication channels, including phone and WhatsApp. - Excellent interpersonal skills with a proactive and extroverted personality. - Ability to work in a fast-paced environment and manage time effectively. - Strong problem-solving skills and customer-first mindset. What We Offer: - Opportunity to be part of a fast-growing edtech company. - Collaborative and supportive work environment. - Growth opportunities within the company. Show more Show less

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