Sales Advisor || UK Process

1 - 5 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Inbound Sales Associate for the UK Inbound Sales Process, you will be responsible for converting incoming inquiries and leads into sales opportunities. You will be the primary point of contact for potential customers who reach out via phone, email, or chat channels. Your main focus will be to engage with these prospects, understand their needs, and effectively present our products or services to meet their requirements. This role demands strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. You will handle inbound sales inquiries promptly and professionally, providing exceptional service to every customer interaction. By engaging with prospects, you will identify their needs, address questions, and offer relevant information about our products or services. Conducting thorough needs assessments during interactions will help you identify pain points, preferences, and buying motivations. Utilizing probing questions and active listening skills will allow you to tailor solutions accordingly. Demonstrating an in-depth understanding of our product offerings, including features, benefits, pricing, and value propositions, is crucial. You will need to present products or services persuasively, emphasizing their unique selling points and positioning them as solutions to customer needs. Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcoming objections, gracefully handling rejections, and closing sales by showcasing the value proposition of our offerings are key aspects of this role. Building rapport and trust with customers by providing personalized attention and showing genuine interest in their needs is essential. Foster long-term relationships with clients to encourage repeat business and referrals. Managing inbound sales inquiries efficiently, following established processes and workflows, will ensure seamless customer experiences. Meeting or exceeding key performance indicators (KPIs) and sales targets set by the sales management team is crucial. To qualify for this role, you should have proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, the ability to engage customers effectively via various channels, and strong interpersonal skills are required. A results-oriented mindset, proficiency in CRM software and Microsoft Office, knowledge of sales techniques, objection handling, and negotiation strategies are also necessary. Flexibility to work shifts, including evenings and weekends, is expected. If you are passionate about sales, excel in customer engagement, and enjoy the challenge of converting inquiries into sales opportunities, we invite you to apply for the Inbound Sales Associate role. Join our team and contribute to a dynamic environment where your efforts drive business success and customer satisfaction. Apply now to advance your sales career! Benefits & Perks: - Flexible schedule - Health insurance - Leave encashment - Life insurance - Paid sick time Compensation Package: - Performance bonus - Quarterly bonus - Yearly bonus Schedule: - Fixed shift, Monday to Friday Education: - Secondary (10th Pass) preferred Experience: - International voice process: 1 year required - Inbound voice: 2 years preferred - Inside sales: 1 year preferred Language: - English required Location: - Gurugram, Haryana required Work Location: In person Eligibility criteria: - Experience in International Inbound Sales Process - Flexible to work in UK shift - Immediate joining required - Must have English fluency Job Types: Full-time, Permanent, Fresher Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 10.00 PM) Candidates from Faridabad will be given preference Both Side Cab will be provided 1 Time Meal will be given.,

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