RL - Wheels:Sales Manager - Auto Loan - Used Car

Details of the Role:

Department Retail Lending Grade AM/ DM/ M/ SM

Sub-Department RL- Wheels Reporting (Business) M/ SM/ AVP

Location Mumbai Reporting (Matrix)

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Business Goals & Profitability

o Responsible to ensure achievement of volume targets of Used car loans Business channel mix, yield and

fee with higher throughput from each off roll resource

Audit, Compliance, and Risk Management

o Responsible for driving PDD collection and ensuring that thresholds are not breached

o Ensure risk and compliance through quality customer sourcing, timely and satisfactory closure of all

regulatory points

Sales and Channel Development

o Meet existing Auto customers to understand their repeat funding requirement and onboard New to

Bank Auto customers to drive volumes

o Responsible for ensuring end-to-end processing of cases by liaising with cross functional departments

o Establish relationships and enhance engagement with branches and channel partners

o Each relationship to be pitched with liability relationship and getting SI from existing and opening of new

accounts

o Adoption of Siddhi Application to enhance efficiency in Sales Team

o Improve contribution of PSL in portfolio

Customer Experience

o Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions

leading to customer delight

o Make Axis Bank the financier of first choice by ensuring best in class TAT

o Responsible to increase customer retention and engagement to improve Net Promoter Score and

customer satisfaction

Collaboration and People Priorities

o Ensure minimum RO attrition by providing timely guidance

o Drive various people agenda, including but not limited to, values, talent management, internal mobility,

culture, learning and developments

Qualifications:

Graduation/post-graduation from a recognized institute

0-2 years of work experience (secured loans preferred)

Role Proficiencies:

Strong sales orientation

Adept at communication (English and local language) and interpersonal skills

Proficiency in managing clients, partner relationships, diverse stakeholders and channels

Ability to align with objectives and new initiatives of the bank

Skill in managing team efficiently and productively

Competence in managing within a dynamic, priority-setting environment

Strong risk and compliance mindse