RL - Wheels:Area Sales Manager - Used Car

RL - Wheels:Area Sales Manager - Used Car

The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India.About the RoleArea Sales Manager leads their team of Sales Managers and is responsible for expansion of business in the area to achieve Auto loans volumes with a balanced mix of new and used asset funding with optimal channel mix. The incumbent will be responsible for the guide their team and ensure productivity of all on roll and off roll resources to achieve targets of all key metrics.Details of the RoleDepartmentRetail LendingGradeM/ SM/ AVPSub-DepartmentRL- WheelsReporting (Business)SM/ AVP/ VPLocationMumbaiReporting (Matrix)Key ResponsibilitiesBusiness Goals & ProfitabilityResponsible for driving volume targets of Auto loans Business in the area ensuring right business Used with required channel mix, yield, fee and productivity of each Sales ManagerResponsible for driving PDD collection and ensuring that thresholds are not breachedEnsure risk and compliance through timely and satisfactory closure of all regulatory pointsEstablish relationship and enhance engagement with customers and channels by joint visits with Sales ManagersAdoption of Siddhi Application to enhance efficiency in Sales TeamEach relationship to be pitched with liability relationship and getting SI from existing and opening of new accountsEnsure all day-to-day transactional issues are resolved for smooth processing of casesImprove contribution of PSL in portfolioOversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.Make Axis Bank the financier of first choice by ensuring best in class TATResponsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction.Ensure minimum SM attrition by regular counselling and feedbackDrive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developmentsAudit, Compliance, and Risk ManagementSales and Channel DevelopmentCustomer ExperienceCollaboration and People PrioritiesQualifications:Graduation/post-graduation from a recognized institute4+ years of work experience (secured loans preferred)Role ProficienciesStrong sales orientationProficiency in managing clients, partner relationships, diverse stakeholdersAbility to align with objectives and new initiatives of the bankSkill in managing team efficiently and productivelyCompetence in managing within a dynamic, priority-setting environmentStrong risk and compliance mindsetAdept at communication and interpersonal skills