Risk Analyst, Global Monitoring Center, Corporate Security

Meet the Team

This team is responsible for protecting employees, property, revenue, assets and business resiliency through the execution of global programs, policies, plans, and training. The Global Monitoring Center (GMC) strives to identify potential impact or business disruptions as early as possible to facilitate critical response and notification to minimize the impact to our people, assets, operations, and brand reputation.

The GMC serves as a centralized 24/7/365 command, control, and communications hub, using outstanding technologies to predict, continuously supervise, evaluate, and mitigate physical, environmental, or personal threats. The GMC centralizes and streamlines immediate awareness and response efforts, supporting communications to customers throughout a significant incident or event.

This position works with the Risk Manager, Corporate Security Global Monitoring Center. This person represents the Corporate Security brand to the Cisco community !

Your Impact

• Perform the first level of review, and triage internal and external physical security / safety incidents to determine potential for impact to Cisconians or Cisco’s assets or operations
• Ensure the timely communication of all physical security/safety incidents to the appropriate customers as described in GMC SOPs
• Support other teams within the physical security department with intake, research, administrative, or investigative tasks
• Generate incident reporting documentation and support employees, partners, and incident leaders by keeping documents up to date with the latest available information
• Supervise employee travel to high-risk locations, and ensure any pre-travel security requirements are met

Minimum Qualifications

• At least 2 years in a Global Security Operations Center or similar environment or 4 years of experience in another physical security role
• Strong verbal and written communication skills
• Able to prioritize tasks in a fast-paced environment
• Can work independently and as part of a team
• Working outside normally scheduled hours may be required to support major incidents or to provide planned or un-planned shift coverage !

Preferred Qualifications

• Strong critical thinking skills
• Comfortable with a high-tech work environment and eager to learn new tools and processes
• Customer service mindset
• Be self-driven and able to work in a collaborative remote environment
• Occasional travel to support Cisco Events with onsite GMC operations may be required, including internationally

Why Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with

empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.